I always go to the restaurant or order from them to eat at home, because the food is really good. However, in the last order I placed, my order came wrong (I ordered salmon, which is more expensive, it came with tuna. I asked for sauce, it came dry, etc.), but with my name, indicating that it was really mine. When I called to try to resolve the problem, they told me that they couldn't do anything because the "new employee" was the one who set it up. I was helpless. I placed an order for €16.60 in which I didn't eat anything and threw everything in the trash. Terrible service. If you choose to order from this establishment, cross your fingers that you don't make any mistakes in your order or don't mind eating something completely different from what you ordered.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Crie O Seu Bowl
Isabel Faria
Wonderful food? And the service is 5⭐️
Food: 5
Service: 5
Sofia Salomé Marques
Healthy dishes prepared by friendly and attentive people!
Atmosphere: 5
Food: 5
Service: 5
Maria E Machado
Fresh and tasty foodVery friendly staff
Atmosphere: 5
Food: 5
Service: 5
Eduardo Gonçalves
It was my first experience at Poke House and everything went very well: appearance, freshness and flavor... The service was excellent, both from Cristália and Eduardo. They were patient enough to listen to questions and explain various details.?
Atmosphere: 3
Food: 5
Service: 5
Carla Menezes
Kaíque and Eduardo are fantastic, super friendly
Atmosphere: 5
Food: 5
Service: 5
Larissa Ferreira
First class service!
Atmosphere: 5
Food: 5
Service: 5
karina moura
I really liked the girl who helped me, she was very friendly
Catarina Ribeiro
Super friendly staff!Eduardo helped my mother a lot, it was the first time she tried poke and she loved it!
Atmosphere: 4
Food: 5
Service: 5
José Torres
Impeccable service ?As for food, there is a vegan and healthy solution. Top
It's my favorite restaurant in the mall. Whenever I went to a city it was the first place I went to eat and now that it's in Guimarães I'm always there. The food is great and the staff are very friendly, especially the guy.
Atmosphere: 5
Food: 5
Service: 5
Pedro Oliveira
I didn't have time yesterday because of work, but I couldn't help but come and congratulate Eduardo, who was super friendly and helpful in helping me have a good experience at Poke House, it was my first time and I confess that I was surprised by positive, I'm already a customer!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crie O Seu Bowl
Claws Berg
There is no better service, congratulations ❤️ I was attended to by the manager who made me feel at home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crie O Seu Bowl
Beatriz Martins
Delicious food and very attentive employee Túlio!
Atmosphere: 5
Food: 5
Service: 5
Ana Vaz
Food is good and staff are friendly. But the level of hygiene leaves much to be desired! Gloves are for everything, order and still get money with them. Not to repeat.
I always go to the restaurant or order from them to eat at home, because the food is really good. However, in the last order I placed, my order came wrong (I ordered salmon, which is more expensive, it came with tuna. I asked for sauce, it came dry, etc.), but with my name, indicating that it was really mine. When I called to try to resolve the problem, they told me that they couldn't do anything because the "new employee" was the one who set it up. I was helpless. I placed an order for €16.60 in which I didn't eat anything and threw everything in the trash. Terrible service. If you choose to order from this establishment, cross your fingers that you don't make any mistakes in your order or don't mind eating something completely different from what you ordered.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Crie O Seu Bowl
Wonderful food?
And the service is 5⭐️
Food: 5
Service: 5
Healthy dishes prepared by friendly and attentive people!
Atmosphere: 5
Food: 5
Service: 5
Fresh and tasty foodVery friendly staff
Atmosphere: 5
Food: 5
Service: 5
It was my first experience at Poke House and everything went very well: appearance, freshness and flavor... The service was excellent, both from Cristália and Eduardo. They were patient enough to listen to questions and explain various details.?
Atmosphere: 3
Food: 5
Service: 5
Kaíque and Eduardo are fantastic, super friendly
Atmosphere: 5
Food: 5
Service: 5
First class service!
Atmosphere: 5
Food: 5
Service: 5
I really liked the girl who helped me, she was very friendly
Super friendly staff!Eduardo helped my mother a lot, it was the first time she tried poke and she loved it!
Atmosphere: 4
Food: 5
Service: 5
Impeccable service ?As for food, there is a vegan and healthy solution. Top
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's my favorite restaurant in the mall. Whenever I went to a city it was the first place I went to eat and now that it's in Guimarães I'm always there. The food is great and the staff are very friendly, especially the guy.
Atmosphere: 5
Food: 5
Service: 5
I didn't have time yesterday because of work, but I couldn't help but come and congratulate Eduardo, who was super friendly and helpful in helping me have a good experience at Poke House, it was my first time and I confess that I was surprised by positive, I'm already a customer!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crie O Seu Bowl
There is no better service, congratulations ❤️ I was attended to by the manager who made me feel at home.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crie O Seu Bowl
Delicious food and very attentive employee Túlio!
Atmosphere: 5
Food: 5
Service: 5
Food is good and staff are friendly. But the level of hygiene leaves much to be desired! Gloves are for everything, order and still get money with them. Not to repeat.
Atmosphere: 1
Food: 4
Service: 4
Recommended dishes: Crie O Seu Bowl
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