O'Santana

R. Santana 735
224020422

Recent Reviews

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Rui Parada

Aggressive manager towards the maids in front of customers. Environment of more than 32º with air conditioning not working. Recommended by employees.

António Macieira

Don't go to this overpowered restaurant, it's one of the worst I've been to. Badly cooked food, terrible table service, and they are arrogant. You should go there to ASAE. I went there with some friends, one of them asked for breading, and they came with a sour taste, we spoke to the manager and they said that they could order something else, but that we would still pay for the dish. I asked if a certain dish was a dish of the day they said yes. At the end they said that it was by menus and the one I ate was 10 euros. The correct information was not given, they could say that it was for the menu of the day and not the dish of the day because after all they are all terrible. ???

João Canatário

(Translated by Google) The francesinhas with puff pastry are very good. And the calm and modern environment.(Original)As francesinhas com massa folhada, são muito boas. E o ambiente calmo e moderno.

José Guimarães

(Translated by Google) Economic daily dishes. French specialty. Staff friendliness. Personalized service. Average quality/price ratio.(Original)Pratos diários económicos. Especialidade francesinha. Simpatia dos funcionários. Atendimento personalizado. Relação qualidade preço dentro da média.

Mário Jorge Vieira

(Translated by Google) Worthy place to visit! Enjoy yourselves....(Original)Local digno de visita! Deliciem-se....

Anabela Leite

(Translated by Google) Despite having a nice presentation, and the food is even good, the waiting time makes anyone despair...!It's not the first time I've been here, and the tradition continues. Three employees (on special days) serving all tables does not seem acceptable.It's a shame, but I just DON'T RECOMMEND as I don't intend to go back.(Original)Apesar de ter uma apresentação agradável, e a comida até ser boa, o tempo de espera faz desesperar qualquer um...!Já não é a primeira vez que cá venho, e a tradição mantém-se. Três funcionários (em dias especiais) a servir a todas as mesas, não me parece aceitável.É uma pena, mas só NíO RECOMENDO como não pretendo voltar.

Gabriela Moreno

(Translated by Google) Although the food is good, the service and organization of orders takes too long! We waited 1h30 for the food, and people who came after us were seen and served first.(Original)Apesar de a comida estar boa o atendimento e organização dos pedidos é demasiado demorado! Esperamos 1h30 pela comida, e pessoas que vieram depois de nós foram atendidas e servidas primeiro.

Luis Oliveira

(Translated by Google) Francesinha 5*****Cozy environment.Friendly staff.Slow service.Fair price !(Original)Francesinha 5*****Ambiente acolhedor.Staff simpático.Serviço lento.Preço justo !

Fernando Valongueiro Teixeira

(Translated by Google) Despite being Sunday and Father's Day, even with a reservation made, he was asked to stay at a surely small table for 5 people; after ordering drinks and dishes, glasses were not even placed (and when these were ordered, we were told that there were no more glasses and if we minded using champagne flutes); after requesting an update regarding the time taken for the dishes to arrive, we were only told that it took a little while and that it was a little late.Another basket of bread was asked for, to which it was said that it had run out... And then it "miraculously" appeared.The truth is that after more than 1 hour of waiting, it was said that one of the dishes was still being cooked and another "was on the grill" and that it would still take about 30 minutes.When a complaint was made, it was initially taken by an employee, who had to call the owner (I think it would be), who did not even deign to give an explanation or apologize, this being just said by the employee.And it should also be noted that we were not the only customers who were outraged, as both those seated and those taking away were expressing their indignation.They should rethink the form of organization of the company and the service, to offer the proper quality to the clients that they so much proclaim.(Original)Apesar de ser domingo e dia do pai, ainda com reserva feita foi pedido para ficar numa mesa seguramente pequena para 5 pessoas; após pedir bebidas e pratos, nem sequer houve a colocação de copos (e quando estes foram pedidos, foi-nos dito que já não havia copos e se nos importavamos de usar flutes de champanhe); após solicitar update em relação ao tempo que demoracam os pratos a chegar, apenas nos era dito que demorava pouco e que estava um pouco atrasado.Foi pedido mais um cesto de pao, ao qual foi dito que este tinha acabado... E depois este apareceu "milagrosamente".A verdade é que após mais de 1 hora á espera, foi dito que um dos pratos ainda estava a ser confeccionado e outro "estava na grelha" e que ainda iria demorar cerca de 30 minutos.Quando foi efetuada uma reclamação, esta foi inicialmente tomada por uma funcionária, tendo esta ter de chamar a proprietária (penso eu que seria), a qual nem sequer se dignou a dar explicação ou a dirigir um pedido de desculpas, sendo este sido apenas dito pela funcionária.E ainda de realçar que não fomos os únicos clientes indignados, sendo que tanto os que estavam sentados como os de take away estavam a apresentar a sua indignação.Deveriam repensar a forma de organização da empresa e do servico, para oferecer a devida qualidade ao clientes que tanto apregoam.

Avelina Manuela Silva Ferreira

(Translated by Google) The francesinha is very good and I really like the sauce. Congratulations ?(Original)Muito boa a francesinha e gosto muito do molho. Parabéns ?

Pedro Oliveira

Very nice restaurant with good food and nice prices, have repeatedly use this restaurante for a nice go out to eat or a take out food. Is not a fancy restaurant but is very presentable and very clean. For a good day of sun is a nice place to go eat because of the outdoors.

Google user

Very nice restaurant with good food and nice prices, have repeatedly use this restaurante for a nice go out to eat or a take out food. Is not a fancy restaurant but is very presentable and very clean. For a good day of sun is a nice place to go eat because of the outdoors.

Sonia Mota Sousa

(Translated by Google) The best francesinha in Porto. Service is a little slow, but the staff are very attentive.(Original)A melhor francesinha do Porto. O atendimento é um pouco lento, mas os empregados sao muito atenciosos.

Manuel Vieira

(Translated by Google) Great place we really like dinner and lunch, great food, we are frequent customers ? see you soon(Original)Optimo local gostamos muito de jantar e almoçar, optima comida, somos clientes frequentes ?ate breve

Cartas Tarot Lau

(Translated by Google) Excellent food (high quality at very affordable prices)Good atmosphere, fast and excellent service ??Recommend for any type of event (a simple work lunch or a wedding)Excellent ?(Original)Comida excelente (qualidade elevada a preços muito acessíveis)Bom ambiente, serviço rápido e de excelência??Recomendo para qualquer tipo de evento(um simples almoço de trabalho ou um casamento)Excelente ?

Kid-friendliness: Tem condições para poderem andar livremente e sem perigo

Parking: Parque aberto onde existem muitos lugares de estacionamento

Wheelchair accessibility: Logo à entrada um sala com condições para pessoas com mobilidade reduzida e WC extremamente bem equipado tbm para atender às necessidades de todos!

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