Bad welcome overall, although good food overall. In addition to not being able to eat in the restaurant, we were unable to drink the coffee that was included in the menu. We had bought 8 menus, but we were unable to have a single coffee even though it wasn't close yet, but the coffee machine would be washed. We had coffee at the establishment opposite which they kindly served us (although their machine was also washed) It's not the first time it's happened.
Atmosphere: 1
Food: 5
Service: 1
Eduardo Teles
Good food, really reminiscent of Brazil. Reasonable prices, nothing to complain about!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Prato Cheio
Cláudio Oliveira
Good food, but terrible service, bad-tempered staff, starting with the meat roaster. I liked the food, but the service should take a course to learn how to better serve their customers.
Atmosphere: 3
Food: 5
Maa Matos
Delicious and cheap food!
Atmosphere: 4
Food: 4
Service: 4
Paulo Freitas
Bad experience, service, it will have to be more friendly, it seems that they are there under obligation to serve the dishes, the food cannot be of the desired quality, today the secrets are due to bad luck hairs in the meat, but the lady who collects the trays is very polite and friendly He resolved the situation kindly and exchanged congratulations for his work, the roast potatoes, please, not good, Ready, another one that I won't go back to unless they tell me that at least the quality of the food has improved, bye and good morning
Atmosphere: 1
Food: 1
Alvaro Lopes
Lack of organization, they always serve customers under a lot of pressure. One is asking for the order at the same time as another is making a drink and another is making me the bill and still doesn't have the dish. With all this, people barely arrive, they already occupy seats and those who have already paid have nowhere to sit. I announced it to the lady at the cash register and she didn't do anything, she just received nothing else.... not to mention the poor quality food....
Atmosphere: 1
Food: 1
Service: 1
Zacarias Riu
I saw so many people saying bad things, I felt sorry for the restaurant, excellent food, slightly high price, there is always a fish option, very good vegetable cream, great desserts
Atmosphere: 5
Food: 5
Service: 4
Francisco Ramos
Black pig secretions were pork ribs with fat and burnt
I went to brasa Rio on 04/14 for lunch, the service was HORRIBLE, the employees treated the customers as if they were there asking for free food, they didn't let me see my dish being made, they didn't let me choose a dessert, the employees are forcing customers to pay without even fully choosing what we want for the meal.It wasn't like that before, the service was very welcoming, now there are only complaints to make!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Prato Cheio, Maminha
Eugenio Fernandes
Total chaos in service, lack of organization, they deliveredthe wrong order, when they corrected the order it came with dry meat that you couldn't eat. After complaining again, they delivered edible meat, however it was not picanha as I had requested.I don't recommend it, avoid at all costs, bad service, bad product and lack of customer care.
Atmosphere: 1
Food: 1
Service: 1
Elias Nascimento
I went with my wife on Friday 03/01/2024, at night, we didn't know exactly what to order, I asked an employee who reluctantly, barely knew how to explain the menu and how it worked... Finally our food was cold and I've never seen a picanha so hard, dry and flavorless, I'm sure it wasn't picanha. There were even burned parts. Anyway, one of the worst experiences we've had with a restaurant to date, expensive 25 euros for 2 dishes, bad food, unfriendly and poorly trained staff, I don't recommend it.
Atmosphere: 1
Food: 1
Service: 1
João Vitor
I've had enough, third time ordering through the gloovo app. They get the order wrong every time, the first time I paid for 2 juices and they didn't send it, the other time it was the dessert that they "forgot"and now the last time to finish me off I asked for a full plate, and they sent me 500 grams of rice, with 2 less soft drinks. They didn't send farofa, beans, cabbage, anything!It was the last time I asked, I still called hundreds of times but they didn't get back to me, it's terrible60 euros to eat just rice and meat. Terrible
Atmosphere: 1
Food: 1
Service: 1
Rafaela Andrade
A shame, I ordered 3 complete dishes and only meat and white rice came, more than €60 to eat meat and white rice, the other things it said would come did not come.
Bad welcome overall, although good food overall.
In addition to not being able to eat in the restaurant, we were unable to drink the coffee that was included in the menu.
We had bought 8 menus, but we were unable to have a single coffee even though it wasn't close yet, but the coffee machine would be washed.
We had coffee at the establishment opposite which they kindly served us (although their machine was also washed)
It's not the first time it's happened.
Atmosphere: 1
Food: 5
Service: 1
Good food, really reminiscent of Brazil. Reasonable prices, nothing to complain about!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Prato Cheio
Good food, but terrible service, bad-tempered staff, starting with the meat roaster.
I liked the food, but the service should take a course to learn how to better serve their customers.
Atmosphere: 3
Food: 5
Delicious and cheap food!
Atmosphere: 4
Food: 4
Service: 4
Bad experience, service, it will have to be more friendly, it seems that they are there under obligation to serve the dishes, the food cannot be of the desired quality, today the secrets are due to bad luck hairs in the meat, but the lady who collects the trays is very polite and friendly He resolved the situation kindly and exchanged congratulations for his work, the roast potatoes, please, not good,
Ready, another one that I won't go back to unless they tell me that at least the quality of the food has improved, bye and good morning
Atmosphere: 1
Food: 1
Lack of organization, they always serve customers under a lot of pressure. One is asking for the order at the same time as another is making a drink and another is making me the bill and still doesn't have the dish. With all this, people barely arrive, they already occupy seats and those who have already paid have nowhere to sit. I announced it to the lady at the cash register and she didn't do anything, she just received nothing else.... not to mention the poor quality food....
Atmosphere: 1
Food: 1
Service: 1
I saw so many people saying bad things, I felt sorry for the restaurant, excellent food, slightly high price, there is always a fish option, very good vegetable cream, great desserts
Atmosphere: 5
Food: 5
Service: 4
Black pig secretions were pork ribs with fat and burnt
Atmosphere: 3
Food: 1
Service: 2
Delicious ??
Atmosphere: 5
Food: 5
Service: 5
Bad food. I don't recommend it at all!
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
I went to brasa Rio on 04/14 for lunch, the service was HORRIBLE, the employees treated the customers as if they were there asking for free food, they didn't let me see my dish being made, they didn't let me choose a dessert, the employees are forcing customers to pay without even fully choosing what we want for the meal.It wasn't like that before, the service was very welcoming, now there are only complaints to make!
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Prato Cheio, Maminha
Total chaos in service, lack of organization, they deliveredthe wrong order, when they corrected the order it came with dry meat that you couldn't eat. After complaining again, they delivered edible meat, however it was not picanha as I had requested.I don't recommend it, avoid at all costs, bad service, bad product and lack of customer care.
Atmosphere: 1
Food: 1
Service: 1
I went with my wife on Friday 03/01/2024, at night, we didn't know exactly what to order, I asked an employee who reluctantly, barely knew how to explain the menu and how it worked... Finally our food was cold and I've never seen a picanha so hard, dry and flavorless, I'm sure it wasn't picanha. There were even burned parts. Anyway, one of the worst experiences we've had with a restaurant to date, expensive 25 euros for 2 dishes, bad food, unfriendly and poorly trained staff, I don't recommend it.
Atmosphere: 1
Food: 1
Service: 1
I've had enough, third time ordering through the gloovo app. They get the order wrong every time, the first time I paid for 2 juices and they didn't send it, the other time it was the dessert that they "forgot"and now the last time to finish me off I asked for a full plate, and they sent me 500 grams of rice, with 2 less soft drinks. They didn't send farofa, beans, cabbage, anything!It was the last time I asked, I still called hundreds of times but they didn't get back to me, it's terrible60 euros to eat just rice and meat. Terrible
Atmosphere: 1
Food: 1
Service: 1
A shame, I ordered 3 complete dishes and only meat and white rice came, more than €60 to eat meat and white rice, the other things it said would come did not come.
Atmosphere: 1
Food: 1
Service: 1
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