Arcádia - Av.Liberdade
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Good morning,
But what's going on in the store?
I'm an Arcadia customer, I have lunch almost every day
Last week it was not possible to stay inside the store, it was so hot inside, the employees were dripping with sweat, I go back today for breakfast, and the problem continues, at this hour, it is not possible to stay for 5 minutes to have a drink coffee... the problem of being there for a short time is terrible, imagine the disregard for the employees.
I really like the store, very good food, however there is not enough staff to handle lunch demands, I spent 15 minutes to have my order fulfilled and another 20 to receive it, which I consider serious, several colleagues no longer go there due to the Waiting time is always long, and it only gets worse, yesterday there was only one person doing the service at lunch time, making it impossible for them to do all the service properly. Here is my indignation and constructive criticism, so that you don't lose any more customers.
Atmosphere: 5
Food: 5
Service: 1
Although the place is quite pleasant, the staff are friendly and the food is divine, there are some problems with the quantity of food, specifically the size of the slices they serve. We ordered a dessert of the day, thinking it could be shared by two people as the photos they showed us led us to believe so. When the dish was presented to us, the shock was instantaneous because the size of the slice was certainly not enough and it was incredibly thin!
Atmosphere: 4
Food: 4
Service: 4
Chocolateríe with nice coffee, pastry and meals services.
Atmosphere: 4
Food: 4
Service: 5
For the second time, I try to come for breakfast (two days in a row) and I repeatedly feel ignored, I asked for half a piece of toast and an orange juice, I waited 40 minutes, the toast arrived cold. I watched calmly as they served customers who arrived after me, a disorganization... except that there are no more than three tables with customers inside, they simply forget. Coming to this space just eating at the counter, they might see that there are customers to be served.The employees are very friendly, but leave a lot to be desired in terms of efficiency. Yesterday it was the same situation after sitting for almost 20 minutes, I had to go and ask if they had table service, and they confirmed that they did….the room where I was, had 2 people ?? It's not clear
Atmosphere: 4
Food: 4
Service: 1
Be careful, they charge 30 cents for adding a slice of lemon to rock water
It is regrettable that, regardless of the number of customers in the room, any lunch takes more than 1 hour. I don't understand how a burger and some fries take so long! It should be noted that the burger was cold and the potatoes were hot! Friendly service but very ineffective.
Great service, very well done burger… note 10 to the whole team.??????
Good service and quality food!
Very delicious food, with some very good salads and toasts. Good price. And many thanks to Leo for his attention and kindness and for his good recommendations. And the lemonade and also the macarons are very delicious.
Restaurantji Recommends
Best artisanal gelato in the region and great value for money!!! Very friendly staff, especially the Brazilian Cassiana who helped me!!
Damaged eclere and they didn't return the money and brought another one like it with no quality at all. I was disappointed because I had been to another café in Arcádia and it had nothing to do with this one.
Eating optionsClean placeFriendly staffIts location is close to the brand's stores ??
Ultra long service. Sandwiches bad
Great service from collaborators Val and Caci!They told me the dish of the day which was delicious and to finish off the coffee with a great chocolate.
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