Come to the restaurant without a reservation. Was directed to wait at the bar until a table became available. A couple who came after us got a table first, with the justification that the woman in the party was pregnant. We were then promised a table as soon as a newly vacant table had been prepared. This table was also given away to a party that arrived long after us. This was excused with miscommunication by the wait staff and we had to wait further. Got a table when we considered going to another restaurant, this was after about 1 hour and 15 minutes of waiting.
The food was good, ate their squid which was tender and tasty. However, it cannot make up for the poor service and lack of compensation. Thought maybe we would get a free dessert or similar which would have compensated for the bad treatment but no. Would not recommend anyone to go here as the service was not good. We felt overlooked and unimportant.
/disappointed and sad customer
Atmosphere: 3
Food: 4
Service: 1
Lindsey Horsting
We went to Santelmo on a Sunday just before 6:30 p.m. and we didn't have a reservation but they were still able to take us. Would definitely recommend making a reservation though because it seating was full between 7-8 pm and you don't want to miss eating here!
Food and drinks were delicious and a treat for the eyes as well. We had drinks, appies, one main each and my husband had a digestif. The mains are generously portioned (3 pork cheek medallions with sweet potato in one dish and half an octopus plus the head in the other), so we could have got away with splitting one to save some room for dessert.
The atmosphere was great, the restaurant has a cool modern vibe and the staff were very friendly, attentive and happy to explain anything or make suggestions.
We had 3 drinks, water, 2 appies and 2 mains for 80 Euros including tax and tip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Octopus
francesco mazzucato
Well done
Atmosphere: 4
Food: 5
Service: 5
Marc Matamala
We were hot but it was worth it! We would go back!!
Atmosphere: 5
Food: 5
Service: 5
Stefan Grenstad
We came here for the octopus and was not disappointed. For starter the “don’t miss” scrimps try to find out how they make that sauce and tell us ?
Atmosphere: 5
Food: 5
Service: 5
Neeltje de Ruijter
The food is amazing as is the service!! Me and my daughter loved it!
Atmosphere: 5
Food: 5
Service: 5
Юлия Мишина
Great food, very friendly staff. It would be great if they expanded the wine selection
Parking: There is no convenient parking nearby
Atmosphere: 3
Food: 5
Service: 5
Arthur Racoute
I recently had the pleasure of dining at Santelmo, and it was an exceptional experience. The highlight of the meal was undoubtedly the grilled octopus, which was perfectly tender and flavorful—a true testament to the culinary skills of the kitchen. The Tiramisu was probably the best I’ve had so far.
Adding to the wonderful food was the charming waiter who served me. His attentive and personable service made the evening even more enjoyable. He was knowledgeable about the menu and provided excellent recommendations, enhancing our dining experience.
The combination of delicious food and outstanding service makes Santelmo a standout choice for anyone looking to enjoy Portuguese cuisine. I look forward to my next visit!
Atmosphere: 5
Food: 5
Service: 5
Sadu Jaarman
Incredible food and attentive service.
Atmosphere: 5
Food: 5
Service: 5
Anzor Skornyakov
This restaurant might just serve the best octopus in Lisbon. It's an excellent spot for dinner, with a cozy atmosphere and attentive service. The octopus was cooked to perfection—tender, flavorful, and beautifully presented.
To top it off, the restaurant treated us to some delightful house-made liqueurs, which were a lovely surprise and added a special touch to the evening. Highly recommend this place for anyone looking for an exceptional dining experience in Lisbon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Octopus and Potatoes Au Gratin
Excellent restaurant; great food and perfect service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Braised Beef
Gökhan Simsek
We had an absolutely delightful dinner experience, thanks to the exceptional service provided by Maria. She offered excellent recommendations and truly transformed our evening into a memorable one. We ordered the grilled octopus and the fish of the day, which was salmon. Both dishes were incredibly tender and flavorful. Highly recommended!
Atmosphere: 4
Food: 5
Service: 5
fabiola londono
It is a really nice place, the only thing missing is air conditioner or a fan for the summer since it is really warm inside.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Octopus and Potatoes Au Gratin
Andrea Bartali
Very good fish. We love it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baccalà, Cheesecake Al Lime
Cesare Biffi
Fish cooked very well, and very kind staff. The octopus is really good!
Come to the restaurant without a reservation. Was directed to wait at the bar until a table became available. A couple who came after us got a table first, with the justification that the woman in the party was pregnant. We were then promised a table as soon as a newly vacant table had been prepared. This table was also given away to a party that arrived long after us. This was excused with miscommunication by the wait staff and we had to wait further. Got a table when we considered going to another restaurant, this was after about 1 hour and 15 minutes of waiting.
The food was good, ate their squid which was tender and tasty. However, it cannot make up for the poor service and lack of compensation. Thought maybe we would get a free dessert or similar which would have compensated for the bad treatment but no. Would not recommend anyone to go here as the service was not good. We felt overlooked and unimportant.
/disappointed and sad customer
Atmosphere: 3
Food: 4
Service: 1
We went to Santelmo on a Sunday just before 6:30 p.m. and we didn't have a reservation but they were still able to take us. Would definitely recommend making a reservation though because it seating was full between 7-8 pm and you don't want to miss eating here!
Food and drinks were delicious and a treat for the eyes as well. We had drinks, appies, one main each and my husband had a digestif. The mains are generously portioned (3 pork cheek medallions with sweet potato in one dish and half an octopus plus the head in the other), so we could have got away with splitting one to save some room for dessert.
The atmosphere was great, the restaurant has a cool modern vibe and the staff were very friendly, attentive and happy to explain anything or make suggestions.
We had 3 drinks, water, 2 appies and 2 mains for 80 Euros including tax and tip.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roasted Octopus
Well done
Atmosphere: 4
Food: 5
Service: 5
We were hot but it was worth it! We would go back!!
Atmosphere: 5
Food: 5
Service: 5
We came here for the octopus and was not disappointed. For starter the “don’t miss” scrimps try to find out how they make that sauce and tell us ?
Atmosphere: 5
Food: 5
Service: 5
The food is amazing as is the service!! Me and my daughter loved it!
Atmosphere: 5
Food: 5
Service: 5
Great food, very friendly staff. It would be great if they expanded the wine selection
Parking: There is no convenient parking nearby
Atmosphere: 3
Food: 5
Service: 5
I recently had the pleasure of dining at Santelmo, and it was an exceptional experience. The highlight of the meal was undoubtedly the grilled octopus, which was perfectly tender and flavorful—a true testament to the culinary skills of the kitchen. The Tiramisu was probably the best I’ve had so far.
Adding to the wonderful food was the charming waiter who served me. His attentive and personable service made the evening even more enjoyable. He was knowledgeable about the menu and provided excellent recommendations, enhancing our dining experience.
The combination of delicious food and outstanding service makes Santelmo a standout choice for anyone looking to enjoy Portuguese cuisine. I look forward to my next visit!
Atmosphere: 5
Food: 5
Service: 5
Incredible food and attentive service.
Atmosphere: 5
Food: 5
Service: 5
This restaurant might just serve the best octopus in Lisbon. It's an excellent spot for dinner, with a cozy atmosphere and attentive service. The octopus was cooked to perfection—tender, flavorful, and beautifully presented.
To top it off, the restaurant treated us to some delightful house-made liqueurs, which were a lovely surprise and added a special touch to the evening. Highly recommend this place for anyone looking for an exceptional dining experience in Lisbon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Octopus and Potatoes Au Gratin
Restaurantji Recommends
Excellent restaurant; great food and perfect service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Braised Beef
We had an absolutely delightful dinner experience, thanks to the exceptional service provided by Maria. She offered excellent recommendations and truly transformed our evening into a memorable one. We ordered the grilled octopus and the fish of the day, which was salmon. Both dishes were incredibly tender and flavorful. Highly recommended!
Atmosphere: 4
Food: 5
Service: 5
It is a really nice place, the only thing missing is air conditioner or a fan for the summer since it is really warm inside.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Octopus and Potatoes Au Gratin
Very good fish.
We love it.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Baccalà, Cheesecake Al Lime
Fish cooked very well, and very kind staff. The octopus is really good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baccalà, Bruschette Con
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