Restaurante O Tear
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Restaurant to avoid. No organization in the room, people waiting 3 hours to eat others who aren't even served. No friendly staff, no one to serve at the bar. Not even the drink prices know
Atmosphere: 1
Food: 1
Service: 1
Even if the food was free, I would go back! Horrible! I don't think I've ever eaten like this anywhere!
We waited at the table for 1 hour and people were served in front of us!
For lunch we ordered fried cod with mushroom rice, the cod didn't even look like cod, but just any other fish, the rice had no salt and no flavor whatsoever. Lettuce salad came with all the ends spoiled, including some rotten bits.
We ordered a steak which they didn't even inform us that it was beef, the steak was full of blood. Horrible!
For dessert, there were only 3 chocolate mousses and there were 4 of us. I didn't even know the chocolate looked like jelly! The best thing is to laugh so you don't cry!
In terms of ambiance, there are two fans just for decoration, as it felt really hot!
Not going back!
If you want to have lunch, the ideal option would be right on the river beach, cheaper and better!
I couldn't have an open door and serve customers like that!
Atmosphere: 1
Food: 1
Service: 1
We've been going there for years, it's great
Atmosphere: 5
Food: 5
Service: 5
Traditional.. Very good and cheap
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacalao A O Forno
It is extremely evident that staff are subject to an intolerable workload due to the number of visitors. Unfortunately, we waited an hour to get a table. When it was finally our turn, the 'boss' let two groups of people pass in front. It should be noted that, in the case of the first group, it was a mother with two children, which we understand perfectly, however, as for the second group, the criteria applied are not understood. The 'boss' insisted on giving them VIP treatment. When we questioned the 'boss' about what had happened, we were accused of not being the first in line, insinuating that we had gone ahead of the others. In other words, I waited an hour standing up, with two elderly people, and we were still accused of being liars. I feel deeply offended, humiliated and disgusted by what happened. We didn't even get an apology. I have never been treated this way in any restaurant; It was an insolent, rude and incomprehensible act of impoliteness. You should never treat a customer this way, especially in these circumstances. I appreciate the attention of other employees who, in some way, minimized the incident. The owner of this establishment should follow the example of her employees or consider retiring and giving way to others, because as a professional, she demonstrated a miserable example of human conduct.
Atmosphere: 1
Food: 3
Service: 1
After an hour of waiting for a table, the owner passed us ahead and was very unfriendly when I told her that we had arrived first. The staff, very friendly but clearly inadequate to our needs, were unable to erase the initial bad impression that prevented me from properly enjoying my lunch.
I don't recommend it and I won't be returning.
Lunch, in this case, was very bad. I ate cod with smashed potatoes and the potatoes were hard, poorly cooked or perhaps heated. The person I was with ate sirloin and it was very dry, there wasn't even any sauce. We were not informed that the dish of the day was a menu and we were entitled to soup, starters and dessert. In the end we had to wait a long time to pay (they told us to go to the counter), we even had to call them to pay. The desire was to leave without paying. It was very expensive for a poor quality lunch, both the food and the service. First and last time, I don't recommend it
Atmosphere: 3
Food: 1
Service: 1
Typical, humble space, with 2 large rooms, well prepared, tasty food, super attentive and friendly staff, all we have to say is good... without a doubt, I recommend it
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bacalao A O Forno, Naco de Vitela
Homemade food, tasty, well prepared, no frills but very good.
Vegetarian options: Fabulous soup.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Costeleta 1kg, Doce de Carolo
Pleasant
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Good. Years to all of you muito
Atmosphere: 5
Food: 5
Service: 5
We were welcomed like family. The food was incredible.Stone soup 5*****Costeletão 5*****I'll be back to try more
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service ?
Quality food and presentation ?
Cozy and pleasant atmosphere ?
Very good and I recommend it ?
Congratulations ?
Atmosphere: 4
Food: 5
Service: 5
Despite the first sensation of an area with little atmosphere, the quality of the homemade food is surprising, a welcome with an excellent homemade broth and a small plate of olives. Food of good quality, simple and traditional but with a touch of modernity.The place is cozy without frills but with taste and cleanliness.Certainly recommended.
Atmosphere: 4
Food: 5
Service: 5
We arrived late (3pm) and they served us with attention and friendliness. Good food at a fair price. We
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Bacalao A O Forno
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