I went there on a Sunday afternoon (Moreira de cónegos) at 4pm and I had never received such bad service in my life. It was the first time that someone asked me what to order as I was on the terrace and I didn't even say good afternoon, and with a face, my god. I felt like getting up and running away. I had already been there in the morning and the employee is a complete contrast to the one in the afternoon, very friendly and polite.
António Lopes
Very friendly and great
Atmosphere: 5
Food: 5
Service: 5
Anastácio Nunes
I recommend
Daniel Carvalho
Good service from the morning staff, especially in Moreira de Cónegos.
Atmosphere: 5
Food: 4
Service: 5
Pedro Neto
It has the best cream in Guimarães!
Atmosphere: 4
Food: 5
Service: 5
Susana Nunes
Well decorated, bright space with a pleasant counter. Coffee ☕- €0.80 Berlin Ball - €0.95
Su
Well decorated, bright space with a pleasant counter. Coffee ☕- €0.80Berlin Ball - €0.95
Carlos Silva
Category flavor
Gabriel Angel Hernandez
I loved it
Rodolfo Reis
Very weak indeed. If someone sits down at the tables next to the counter, in 5 minutes they get to know the personal lives of the employees, even if they try hard not to hear them, they speak so loudly, but so loudly… it must be so that they can hear themselves over the sound of the music coming from the TV. .I confess that it is even fun but not to attend every day, you get the feeling that you are invading the employees' playground.
The two stars are for the efforts of some employees. It is frequent to go in and see the empty window. Which is not flashy. It is also frequent to realize that we are welcomed or not welcomed. Depending on whether or not we are friends with the collaborators. Today I logged in for the last time and I'm sorry. One of your maids manages to be above bad taste and bad manners. Both to customers and (it seems) to colleagues. I have already noticed that in the store where I am, the atmosphere and the service change quickly. Their attitudes are deplorable.It is your responsibility (Management): train, audit, control. What goes on in your stores is your image. A beautiful place or good products are of no use to you if the welcome and service are not good. I'm mainly talking about the stores in São Martinho do Campo and the old Midouro in Moreira de Conegos. Where was a customer. Today was the last time and even after thinking about it, I'm not even sorry. Thanks for listening.
Fernando Barbosa
Good service..fantastic sweets
Pedro Carvalho
Lack of training or the ease of age?It's impressive how in 5/10 minutes we can see everything you shouldn't do when you're behind a counter. A while ago I saw someone who was supposed to be the manager of this bakery very dissatisfied with the way the employee took the coffee because according to him, a very important step was missing for her to be successful in the task. Could it be that the employee (with more developed adipose tissue) who normally does the closing is so distracted as to speak at the top of her voice with friends and family behind the counter while they are at the tables? And what about forgetting about the customer at the cash register while talking to her boyfriend on the phone, texting or eating pastries hidden behind the chipboard slats? Where is the gel manager?Midouro de Moreira de Cónegos at its best!
Francisco Alves
Midouro Guimaraes.After asking me what I wanted, the employee could not have been more unfriendly, I chose to leave and will not return to this establishment.Succeed with dislikeCompliments
João Pereira
The best store with the best employees: store in the Bom Nome area.The tojela store is sometimes too, when the right employees are there.
I went there on a Sunday afternoon (Moreira de cónegos) at 4pm and I had never received such bad service in my life. It was the first time that someone asked me what to order as I was on the terrace and I didn't even say good afternoon, and with a face, my god. I felt like getting up and running away.
I had already been there in the morning and the employee is a complete contrast to the one in the afternoon, very friendly and polite.
Very friendly and great
Atmosphere: 5
Food: 5
Service: 5
I recommend
Good service from the morning staff, especially in Moreira de Cónegos.
Atmosphere: 5
Food: 4
Service: 5
It has the best cream in Guimarães!
Atmosphere: 4
Food: 5
Service: 5
Well decorated, bright space with a pleasant counter. Coffee ☕- €0.80
Berlin Ball - €0.95
Well decorated, bright space with a pleasant counter. Coffee ☕- €0.80Berlin Ball - €0.95
Category flavor
I loved it
Very weak indeed. If someone sits down at the tables next to the counter, in 5 minutes they get to know the personal lives of the employees, even if they try hard not to hear them, they speak so loudly, but so loudly… it must be so that they can hear themselves over the sound of the music coming from the TV. .I confess that it is even fun but not to attend every day, you get the feeling that you are invading the employees' playground.
Restaurantji Recommends
The two stars are for the efforts of some employees. It is frequent to go in and see the empty window. Which is not flashy. It is also frequent to realize that we are welcomed or not welcomed. Depending on whether or not we are friends with the collaborators. Today I logged in for the last time and I'm sorry. One of your maids manages to be above bad taste and bad manners. Both to customers and (it seems) to colleagues. I have already noticed that in the store where I am, the atmosphere and the service change quickly. Their attitudes are deplorable.It is your responsibility (Management): train, audit, control. What goes on in your stores is your image. A beautiful place or good products are of no use to you if the welcome and service are not good. I'm mainly talking about the stores in São Martinho do Campo and the old Midouro in Moreira de Conegos. Where was a customer. Today was the last time and even after thinking about it, I'm not even sorry. Thanks for listening.
Good service..fantastic sweets
Lack of training or the ease of age?It's impressive how in 5/10 minutes we can see everything you shouldn't do when you're behind a counter. A while ago I saw someone who was supposed to be the manager of this bakery very dissatisfied with the way the employee took the coffee because according to him, a very important step was missing for her to be successful in the task. Could it be that the employee (with more developed adipose tissue) who normally does the closing is so distracted as to speak at the top of her voice with friends and family behind the counter while they are at the tables? And what about forgetting about the customer at the cash register while talking to her boyfriend on the phone, texting or eating pastries hidden behind the chipboard slats? Where is the gel manager?Midouro de Moreira de Cónegos at its best!
Midouro Guimaraes.After asking me what I wanted, the employee could not have been more unfriendly, I chose to leave and will not return to this establishment.Succeed with dislikeCompliments
The best store with the best employees: store in the Bom Nome area.The tojela store is sometimes too, when the right employees are there.
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