Fermento & Companhia
Rua Dom José de Lencastre 41
255137063
Recent Reviews
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Good good, good prices, warm and comfortable place with good service
Wheelchair accessibility: Large entrance, ground level, no need for ramps.
Atmosphere: 5
Food: 5
Service: 5
Good welcoming space,
Atmosphere: 5
Food: 5
Service: 5
Good atmosphere. Cozy...
Very slow and not clean service.
I don't know if they've changed management or ownership, but the last few experiences have been terrible.I ordered a cake, in addition to forgetting the order, they pretended that the cake in the window was mine and sold it to me knowing that it was not what I had ordered. The cake wasn't fresh and it wasn't what I ordered, but I paid for it.The next day I took the cake to check that it wasn't fresh and that it didn't match, they kept calling and they didn't even deign to give a response. Of course I went back and complained. Not even an apology as my guests ate a recess cake. They gave me a certificate of being silly, imagine that they even mentioned that the pastry chefs tasted it and said it was fresh. Since I already bought several at that establishment, I felt that something had changed there. I don't recommend it at all.
Ideal for breakfast.Good quality bread ?
Very good quality products and very friendly service.
I placed an order for a breakfast box and two small birthday cakes.To begin:1) the juice was wrong. Croissants exchanged. I ordered two cheese and ham breads and got a cheese and ham bread. Strawberries came literally 8 minis (and withered by the way).From 2) regarding the cakes. I ordered a red velvet with whipped cream and strawberries. A red velvet with Kinder Bueno stuffing came. The decor I won't even talk about because it had NOTHING to do with what was ordered. From the color to what I asked to write on the cake. But I still managed to keep it.The second cake, I can't say much because unlike the first one, I didn't keep it anymore. But to get the idea what a birthday cake was supposed to be, it came with a reference to a University. That's why I didn't want to keep it, obviously.Of 3) the follow-up of the order was done through whatsapp. I thought it was disorganized. Sometimes I had to send more than one message to be answered because they left me in sight. And clearly to see everything exchanged like this they do not pay attention to what is asked of them by the customer.From 4) I thought I paid too much. Which makes me upset because I paid for things that didn't come as I imagined.I certainly won't be ordering anything from there again, it was a let down from start to finish. For that reason my rating is one star. And one star is already too much for the service I got.Regarding the lady who came to deliver, I can't complain because she tried to solve the problem as best she could.
For your breakfast to enjoy Fermento you must visit
Great mini cream
Restaurantji Recommends
(Translated by Google) Very good quality products and very friendly service.(Original)Produtos de qualidade muito boa e atendimento muito simpático.
(Translated by Google) Best cream in Paços!(Original)Melhores natas de Paços!
(Translated by Google) Very welcoming, I recommend it has delicious things(Original)Muito acolhedor, recomendo tem coisas deliciosas
(Translated by Google) I do not recommend this bakery's pizza to anyone. Made with ketchup instead of tomato sauce. You can tell by the look of it, I didn't find the experience very pleasant.(Original)Não recomendo a ninguém a pizza desta pastelaria. Feita com ketchup ao invés de molho de tomate. Dá para ver pelo aspeto que tem, não achei muito agradável a experiência.
(Translated by Google) An excellent pastry shop, located in the center of the city, where the quality and good looks of its products prevail.(Original)Uma excelente pastelaria, localizada no centro da cidade, onde impera a qualidade e bom aspetos dos seus produtos.
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