The worst thing I've ever used, the machine ate €2 and I didn't get the product and I didn't even get my money back, customer support doesn't respond, it's horrible, it deserves a lawsuit to wake me up, I'm going to file a complaint with
Atmosphere: 1
Food: 1
Service: 1
Bruno Santos
(Translated by Google) Lousy customer support. The manager João Brito ignores the customers, as I have seen in previous messages from other users of this space. I checked it myself. This gentleman named João Brito does not answer or respond to messages. I tried contacting them, as the hot chocolate came without powdered milk. Just hot water and some cocoa powder. Answer: Zero! Terrible maintenance, and cleanliness of the store leaves much to be desired. Guia's Grab&Go, managed by other franchisees, was awarded 5 stars. The machine had no cups. I contacted them and they refunded the money.(Original)Péssimo apoio ao cliente. O responsável João Brito ignora os clientes, como já verifiquei em mensagens anteriores de outros utilizadores deste espaço. Eu próprio comprovei. Este senhor de nome João Brito não atende nem responde a mensagens. Tentei contactar, uma vez que o chocolate quente veio sem leite em pó. Só água quente e um pouco de chocolate em pó. Resposta : Zero ! Manutenção péssima, e limpeza da loja deixa muito a desejar. Já o Grab&Go da Guia gerido por outros franchisados foram 5 estrelas. A máquina não tinha copos. Contactei e devolveram o dinheiro.
MaRy G
(Translated by Google) The electrical panel tripped while preparing my order. Having run out of money all put in the machine and called several times to be helped and even the cell phone was turned off and so far no contact or response! Watch out for these machines! And who manages them, mainly because they have no concern for the customer!(Original)O quadro eléctrico disparou durante a preparação do meu pedido. Tendo ficado sem o dinheiro todo colocado na máquina e ligado várias vezes para ser ajudada e inclusive o telemóvel foi desligado e até agora nenhum contacto ou resposta! Cuidado com estas máquinas! E com quem as gere principalmente porque não tem preocupação nenhuma com o cliente!
Ivo Correia
(Translated by Google) Good(Original)Bom
Susana Vieira
(Translated by Google) Everything at hand anytime.(Original)Tudo à mão a qualquer hora.
Mário André Martins
(Translated by Google) Place to drink coffee(Original)Local para beber um café
Daniela Ferreira
(Translated by Google) Very convenient!(Original)Muito conveniente!
Elenir Martins
(Translated by Google) I liked(Original)Gostei
Ana Sofia Marques
(Translated by Google) cheap coffee(Original)Café barato
24 hours in a huge way
Atmosphere: 3
Food: 5
Service: 5
The worst thing I've ever used, the machine ate €2 and I didn't get the product and I didn't even get my money back, customer support doesn't respond, it's horrible, it deserves a lawsuit to wake me up, I'm going to file a complaint with
Atmosphere: 1
Food: 1
Service: 1
(Translated by Google) Lousy customer support. The manager João Brito ignores the customers, as I have seen in previous messages from other users of this space. I checked it myself. This gentleman named João Brito does not answer or respond to messages. I tried contacting them, as the hot chocolate came without powdered milk. Just hot water and some cocoa powder. Answer: Zero! Terrible maintenance, and cleanliness of the store leaves much to be desired. Guia's Grab&Go, managed by other franchisees, was awarded 5 stars. The machine had no cups. I contacted them and they refunded the money.(Original)Péssimo apoio ao cliente. O responsável João Brito ignora os clientes, como já verifiquei em mensagens anteriores de outros utilizadores deste espaço. Eu próprio comprovei. Este senhor de nome João Brito não atende nem responde a mensagens. Tentei contactar, uma vez que o chocolate quente veio sem leite em pó. Só água quente e um pouco de chocolate em pó. Resposta : Zero ! Manutenção péssima, e limpeza da loja deixa muito a desejar. Já o Grab&Go da Guia gerido por outros franchisados foram 5 estrelas. A máquina não tinha copos. Contactei e devolveram o dinheiro.
(Translated by Google) The electrical panel tripped while preparing my order. Having run out of money all put in the machine and called several times to be helped and even the cell phone was turned off and so far no contact or response! Watch out for these machines! And who manages them, mainly because they have no concern for the customer!(Original)O quadro eléctrico disparou durante a preparação do meu pedido. Tendo ficado sem o dinheiro todo colocado na máquina e ligado várias vezes para ser ajudada e inclusive o telemóvel foi desligado e até agora nenhum contacto ou resposta! Cuidado com estas máquinas! E com quem as gere principalmente porque não tem preocupação nenhuma com o cliente!
(Translated by Google) Good(Original)Bom
(Translated by Google) Everything at hand anytime.(Original)Tudo à mão a qualquer hora.
(Translated by Google) Place to drink coffee(Original)Local para beber um café
(Translated by Google) Very convenient!(Original)Muito conveniente!
(Translated by Google) I liked(Original)Gostei
(Translated by Google) cheap coffee(Original)Café barato
Restaurantji Recommends
Open 24/7
(Translated by Google) Convenient, but sometimes quite crowded(Original)Conveniente, mas por vezes bastante mal frequentado
(Translated by Google) It's economical, and we don't have to wait(Original)É econômico,e não temos de esperar
(Translated by Google) Excellent for a coffee(Original)Excelente para tomar um café
(Translated by Google) Very practical for eating after hours.(Original)Muito prático para comer fora de horas.
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