In the beginning, way back, it was good…… For some time now: bread that is hard almost as soon as it leaves the store; heat inside the store and they don't turn on the AC (if you save money this way, maybe that's why you can open 5 pastry shops... Meanwhile the workers are in the heat, with the lights flashing) - terrible! The cakes…. Almost non-existent or from the previous day. the pastry shop in the hills has a poor girl who, no matter how nice she is, doesn't understand anything about it; hmmm….. too bad!
paulo fail
Bread is no good (they use the worst kind of flour), daily lunch menu gets worse and worse. There are days when there is only soup. Horrible service. Old attendant mistreats customers and continues to serve as if nothing happened. Employees are changed like changing shirts. Good employees don't stay in this establishment for long. Gone are the good times when this Pastry Shop (previously called "Gale") was great and when people queued up to be served and get a table to enjoy a good breakfast. I don't recommend it.
Atmosphere: 1
Food: 1
Service: 1
Victor Costa
Price map always updated, even so they take the price they see fit. I regret the situation.
Atmosphere: 1
Service: 1
Carlos Mouro
Just one girl answering.Too long to order and too slow to pay...The cakes and coffee are good!
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Pastel de Nata
Nuno Sequeira
Basically how not to run a pastry shop. Employees constantly being changed, ceiling lights blinking for months without anyone changing them, which creates an atmosphere that is almost like a horror film. Regarding the products sold, in terms of quality, they are not bad, but they could have more variety and be a reference pastry shop, which in my opinion is not happening due to very poor management.
Atmosphere: 1
Food: 3
Service: 2
Nilsen José
There are better options around. In general it is inferior to these options.
Atmosphere: 3
Food: 2
Service: 2
Ana Maria Reis
Very well received, friendliness and excellent collaborators.
Mónica Salgado
Ample space with a good showcase. Products presented are inviting and the pastries purchased were very good. Friendly service. It has a terrace.
Atmosphere: 5
Food: 5
Service: 5
Miguel Souza Barriga
(Translated by Google) Typical neighborhood pastry shop. Good service and quality items. good environment(Original)Típica pastelaria de bairro. Bom serviço e artigos de qualidade. Bom ambiente
Atmosphere: 4
Food: 4
Service: 5
momad correia
(Translated by Google) The bread is still good and the cakes. you should review the pastry lights that are always blinking(Original)O pão continua bom e os bolos. convém reverem as luzes da pastelaria que estão sempre a piscar
(Translated by Google) The maids are sweethearts(Original)As empregadas são umas queridas
Atmosphere: 4
Food: 4
Service: 4
Isabel Pinheiro
(Translated by Google) I go to this pastry shop, and I never had a reason to complain, 2 months ago an employee was extremely rude, rude and without any professionalism, she shouted, she screamed just because I didn't go to ask at the counter and I sat down, Mrs. coming to the table to ask what I wanted, after all there is table service.The colleague who was at the bread factory next door told her to shut up 3 times and the lady thought she had the right to scream.She forgot that those who pay her salary are the customers who leave their money there.I ask whoever is in charge to call her attention or transfer her to another store, Mrs has no competence to be behind a counter.(Original)Vou a esta pastelaria, e nunca tive razão de queixa, à 2meses uma funcionária foi extremamente incorreta, mal educada e sem qualquer profissionalismo, gritou, berrou só pq eu não fui pedir ao balcão e sentei-me, a Sra não queria ter trabalho de vir à mesa perguntar o que eu queria, afinal há serviço de mesa.O colega que se encontrava na fábrica do pão ao lado mandou-a calar 3 vezes e a sra achava que tinha direito de gritar.Ela esqueceu-se que quem lhe paga o ordenado são os clientes que deixam lá o dinheiro.Peço a quem manda para a chamar a atenção ou então a transfira para outra loja, a Sra não tem competência de estar atrás de um balcão.
Alexandre Piçarra
(Translated by Google) Pretty nice pastry. Good service and good food.(Original)Pastelaria bastante agradável. Bom serviço e boa comida.
Atmosphere: 4
Food: 4
Service: 4
José Vitorino
(Translated by Google) I was probably unlucky but there was little to choose from(Original)Provavelmente tive azar mas, havia pouco por onde escolher
Atmosphere: 4
Food: 5
Service: 3
soraia vidal
(Translated by Google) Unfortunately a very bad experience I just left the place, I was waiting 10 minutes at the counter, I just kept waiting because I was feeling bad, I needed to eat, a huge queue to pay, and someone arrived after me who was attended to first that I... now I understand that the employees know the customers, but you don't leave a customer who doesn't know the house waiting 3 or 4 times, because if you go to the table to take something and you stay there in socializing, even if either for 1 minute or 2...When I finally asked for my gallon and the cake, what is my surprise when I see that the cake is dry, it's not from the day, but it's ok to drink the gallon, to leave, the employees realize that I didn't eat the cake and they don't charge me this is the only positive point.Note- I worked for many years in pastry and I bake cakes myself, never tell a customer that the cake is really fresh and that it is fresh, when the customer says it is not, because in my case I clearly know what I was doing speaking, and I know the pastry well and if it had been made that night, the cake would have been fresh. It's not worth lying to the customer, in this case it's my favorite cake.Moral I left still in a bad mood and with a drop in tension because I didn't eat...(Original)Infelizmente uma muito má experiência acabei de sair do local , estive 10 minutos à espera no balcão, só continuei à espera porque me estava a sentir mal, precisava de comer , uma fila enorme para pagar, e chegou alguém depois de mim que foi atendido primeiro que eu...ora percebo que as funcionárias conheçam os clientes, mas não se deixa por 3 ou 4 vezes um cliente que não conhece a casa à espera, porque se vai à mesa levar algo e se fica por lá no convívio, nem que seja por 1 minutos ou 2...Quando finalmente pedi o meu galão e o bolo , qual não é o meu espanto quando verifico que o bolo está seco, não é do dia, mas td bem bebo o galão, para ir embora, as funcionárias apercebem-se que não comi o bolo e não mo cobram este é o único ponto positivo.Nota- eu trabalhei muitos anos em pastelaria e eu própria faço bolos, nunca digam a um cliente que o bolo é realmente do dia e que é fresco, quando o cliente diz que não é, porque no meu caso eu claramente sei do que estava a falar, e conheço bem a pastelaria e se tivesse sido fabricado nesta noite o bolo era fresco.nao vale a pena mentirem ao cliente, neste caso trata-se do meu bolo favorito.Moral fui-me embora ainda mal disposta e com uma queda de tensão porque não comi...
In the beginning, way back, it was good……
For some time now: bread that is hard almost as soon as it leaves the store; heat inside the store and they don't turn on the AC (if you save money this way, maybe that's why you can open 5 pastry shops... Meanwhile the workers are in the heat, with the lights flashing) - terrible!
The cakes…. Almost non-existent or from the previous day.
the pastry shop in the hills has a poor girl who, no matter how nice she is, doesn't understand anything about it;
hmmm….. too bad!
Bread is no good (they use the worst kind of flour), daily lunch menu gets worse and worse. There are days when there is only soup.
Horrible service. Old attendant mistreats customers and continues to serve as if nothing happened. Employees are changed like changing shirts. Good employees don't stay in this establishment for long.
Gone are the good times when this Pastry Shop (previously called "Gale") was great and when people queued up to be served and get a table to enjoy a good breakfast.
I don't recommend it.
Atmosphere: 1
Food: 1
Service: 1
Price map always updated, even so they take the price they see fit. I regret the situation.
Atmosphere: 1
Service: 1
Just one girl answering.Too long to order and too slow to pay...The cakes and coffee are good!
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Pastel de Nata
Basically how not to run a pastry shop. Employees constantly being changed, ceiling lights blinking for months without anyone changing them, which creates an atmosphere that is almost like a horror film. Regarding the products sold, in terms of quality, they are not bad, but they could have more variety and be a reference pastry shop, which in my opinion is not happening due to very poor management.
Atmosphere: 1
Food: 3
Service: 2
There are better options around. In general it is inferior to these options.
Atmosphere: 3
Food: 2
Service: 2
Very well received, friendliness and excellent collaborators.
Ample space with a good showcase. Products presented are inviting and the pastries purchased were very good. Friendly service. It has a terrace.
Atmosphere: 5
Food: 5
Service: 5
(Translated by Google) Typical neighborhood pastry shop. Good service and quality items. good environment(Original)Típica pastelaria de bairro. Bom serviço e artigos de qualidade. Bom ambiente
Atmosphere: 4
Food: 4
Service: 5
(Translated by Google) The bread is still good and the cakes. you should review the pastry lights that are always blinking(Original)O pão continua bom e os bolos. convém reverem as luzes da pastelaria que estão sempre a piscar
Restaurantji Recommends
(Translated by Google) The maids are sweethearts(Original)As empregadas são umas queridas
Atmosphere: 4
Food: 4
Service: 4
(Translated by Google) I go to this pastry shop, and I never had a reason to complain, 2 months ago an employee was extremely rude, rude and without any professionalism, she shouted, she screamed just because I didn't go to ask at the counter and I sat down, Mrs. coming to the table to ask what I wanted, after all there is table service.The colleague who was at the bread factory next door told her to shut up 3 times and the lady thought she had the right to scream.She forgot that those who pay her salary are the customers who leave their money there.I ask whoever is in charge to call her attention or transfer her to another store, Mrs has no competence to be behind a counter.(Original)Vou a esta pastelaria, e nunca tive razão de queixa, à 2meses uma funcionária foi extremamente incorreta, mal educada e sem qualquer profissionalismo, gritou, berrou só pq eu não fui pedir ao balcão e sentei-me, a Sra não queria ter trabalho de vir à mesa perguntar o que eu queria, afinal há serviço de mesa.O colega que se encontrava na fábrica do pão ao lado mandou-a calar 3 vezes e a sra achava que tinha direito de gritar.Ela esqueceu-se que quem lhe paga o ordenado são os clientes que deixam lá o dinheiro.Peço a quem manda para a chamar a atenção ou então a transfira para outra loja, a Sra não tem competência de estar atrás de um balcão.
(Translated by Google) Pretty nice pastry. Good service and good food.(Original)Pastelaria bastante agradável. Bom serviço e boa comida.
Atmosphere: 4
Food: 4
Service: 4
(Translated by Google) I was probably unlucky but there was little to choose from(Original)Provavelmente tive azar mas, havia pouco por onde escolher
Atmosphere: 4
Food: 5
Service: 3
(Translated by Google) Unfortunately a very bad experience I just left the place, I was waiting 10 minutes at the counter, I just kept waiting because I was feeling bad, I needed to eat, a huge queue to pay, and someone arrived after me who was attended to first that I... now I understand that the employees know the customers, but you don't leave a customer who doesn't know the house waiting 3 or 4 times, because if you go to the table to take something and you stay there in socializing, even if either for 1 minute or 2...When I finally asked for my gallon and the cake, what is my surprise when I see that the cake is dry, it's not from the day, but it's ok to drink the gallon, to leave, the employees realize that I didn't eat the cake and they don't charge me this is the only positive point.Note- I worked for many years in pastry and I bake cakes myself, never tell a customer that the cake is really fresh and that it is fresh, when the customer says it is not, because in my case I clearly know what I was doing speaking, and I know the pastry well and if it had been made that night, the cake would have been fresh. It's not worth lying to the customer, in this case it's my favorite cake.Moral I left still in a bad mood and with a drop in tension because I didn't eat...(Original)Infelizmente uma muito má experiência acabei de sair do local , estive 10 minutos à espera no balcão, só continuei à espera porque me estava a sentir mal, precisava de comer , uma fila enorme para pagar, e chegou alguém depois de mim que foi atendido primeiro que eu...ora percebo que as funcionárias conheçam os clientes, mas não se deixa por 3 ou 4 vezes um cliente que não conhece a casa à espera, porque se vai à mesa levar algo e se fica por lá no convívio, nem que seja por 1 minutos ou 2...Quando finalmente pedi o meu galão e o bolo , qual não é o meu espanto quando verifico que o bolo está seco, não é do dia, mas td bem bebo o galão, para ir embora, as funcionárias apercebem-se que não comi o bolo e não mo cobram este é o único ponto positivo.Nota- eu trabalhei muitos anos em pastelaria e eu própria faço bolos, nunca digam a um cliente que o bolo é realmente do dia e que é fresco, quando o cliente diz que não é, porque no meu caso eu claramente sei do que estava a falar, e conheço bem a pastelaria e se tivesse sido fabricado nesta noite o bolo era fresco.nao vale a pena mentirem ao cliente, neste caso trata-se do meu bolo favorito.Moral fui-me embora ainda mal disposta e com uma queda de tensão porque não comi...
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