JAPPA - Sushi em casa | Santarém

The delivery came without soy and without chopsticks to accompany it.

Food: 4

Service: 2

I am a recent Jappa customer, I have ordered home 3 times. The first two times everything went well. The sushi is really tasty and has a lot of quality. However, the delivery time was longer than stated.
This third time, I contacted Jappa 3 times, the first time they didn't answer my call. The second time they answered and as soon as they said “good afternoon” they immediately hung up. And the third time a lady answered who said good afternoon and apologized because there were a lot of people and that she would call me back... I'm still waiting for them to call me back...
For a restaurant that is known for doing mostly take-out and delivery, this service leaves a little to be desired.

Atmosphere: 5

Food: 5

Service: 2

Recommended dishes: Combinado Sake 32 Peças

I've been a Jappa and Eva customer for a few years now.The quality of the fish and sushi is excellent and they are always attentive in their service!The only aspects of improvement are:- Delivery times (which have been improving)- The fact that we ask for gluten-free soy sauce on takeaway and the sauce contains gluten (on several occasions).5 star overall rating, I highly recommend it! ??

Atmosphere: 5

Food: 5

Service: 4

(Translated by Google) The quality of the parts is something. Super delicious. I recommend!(Original)A qualidade das peças é algo. Super deliciosas. Recomendo!

(Translated by Google) Very good, I recommend!(Original)Muito bom, recomendo!

(Translated by Google) Simply perfect sushi!With a delicious offer, I recommend it to anyone who wants to try real Sushi.Happy to meet you!(Original)Sushi simplesmente perfeito!Com uma oferta deliciosa, recomendo a quem quer provar um verdadeiro Sushi.Feliz por vos conhecer!

Delicious experience! I loved everything!

(Translated by Google) The Product has good quality, and value is affordable but they usually do not answer calls via WhatsApp and messages. And they always exceed the delivery delay time, every time I ordered it took much longer than promised for the delivery to arrive. Place the order for delivery already knowing that it will not arrive on time!(Original)O Produto tem boa qualidade, e valor é acessível porém geralmente não respondem ligações via WhatsApp e mensagens. E sempre excedem o tempo de atraso das entregas, todas as vezes que fiz pedido levou muito mais tempo que o prometido para chegada da entrega. Faça o pedido pra entrega já sabendo que não irá chegar no horário !

(Translated by Google) Japanese is no more. There is another Eva restaurant with fusion food, half Japanese, half vegetarian, with options for all audiences. Very rich everything and correct price.(Original)Ya no está el japonés. Hay otro restaurante Eva con comida fusión, medio japoneses, medio vegetarianos, con opciones para todos los públicos. Muy rico todo y correcto de precio.

(Translated by Google) great experience(Original)Óptima experiência

(Translated by Google) Fresh and well prepared sushi.Very attentive and helpful telephone answering service. Always meeting expectations, namely in the diligence in getting delivery at home (far from Santarém). Fair rate and Price within the norm.Undoubtedly an excellent option for take away.(Original)Sushi fresco e bem confecionado.Atendimento telefónico muito atento e prestável. Sempre indo ao encontro das expectativas, nomeadamente na diligência em conseguir entrega em casa (longe de Santarém). Taxa justa e Preço dentro da norma.Sem dúvida uma excelente opção para take away.

(Translated by Google) I placed a takeaway order. I was well answered on the phone, no problems. I was told that with the sushi pieces came soy sauce and wasabi. Just the soy sauce. The pieces weren't bad, but it was fried sushi and I'd say a little rubbery. Besides, they were very small, and for the price you pay, it shouldn't be. Overall, I wasn't satisfied and I won't be repeating the experience.(Original)Fiz um pedido de takeway. Fui bem atendido ao telefone, sem problemas. Disseram-me que com as peças de sushi vinha o molho de soja e wasabi. Só veio o molho de soja. As peças não estavam mal, mas era sushi frito e diria um pouco emborrachado. Alem de que eram muito pequenas, e para o preço que se paga, não deveria. No geral, não fiquei satisfeito e não volto a repetir a experiência.

(Translated by Google) Order more than an hour in advance for takeaway and, even so, we ended up waiting at the door of the establishment with the hungry children, in the car while customers came and went with their orders. Very bad experience, right on the first visit. We do not intend to return.(Original)Encomenda com mais de uma hora de antecedencia para takeaway e, mesmo assim, acabámos a aguardar à porta do estabelecimento com as crianças esfomeadas, no carro enquanto clientes entravam e saiam com as suas encomendas. Muito má experiencia, logo na primeira visita. Não tencionamos regressar.

In terms of quality, it was not surprising. What surprised me was the €2.50 home delivery fee, in the Telework Menu, when this information is not on the website and I was also not properly informed at the time of ordering. Therefore, I terminate my business relationship with this restaurant.

(Translated by Google) I already knew it via take away, the quality is great, the space is as possible being well used.(Original)Já conhecia por via do take away, a qualidade é óptima o espaço é o possivel sendo bem aproveitado.