Regrettably, I just entered the establishment and asked for a table for 5 adults and a child immediately and without any courtesy, the employee at the cashier immediately told me to wait and then ask if we are all going to have dinner there, to which I replied that perhaps the child would choose the establishment next door ( Macdonald) and with the greatest arrogance and lack of politeness he answers me that then I have to sit in the restaurant lobby, finally, send the lady to cleaning, so at least she is not in customer service because she is good enough to talk to the cart cleaning staff (with all due respect to the cleaning staff) I strongly advise you to avoid this establishment
Atmosphere: 1
Food: 1
Service: 1
Família Roza
#takeaway The francesinha sauce does not come in a separate packaging and a soup arrives. The sauce was watery which made it worse.
Food: 1
Liliana Silva
Today Mother's Day I went to eat at Cascade, I paid €38 for a special dog and a francesinha. I won't be back thank you
amariles priscila
Wonderful, smooth and tasty!! Very attentive girls.
Atmosphere: 5
Food: 5
Service: 5
Kelly Carvalho
Last Saturday the 30th I went to dinner with my husband and my almost 3 year old son.My son ate a children's menu (chicken steak) and unfortunately he caught food poisoning... in just one week we went to the hospital 5 times!This situation is to be regretted.Never again will the waterfall... and for my part I guarantee that I will always give terrible feedback.
Atmosphere: 1
Food: 1
Service: 1
Joao Pereira
I don't usually complain about things, but I can't let it go unnoticed. I ate a francesinha and asked what the difference was between the francesinha xl and the francesinha cascade and I said that maybe it was a stupid question but I wanted to know if the size was different. The attendant said, "It's really a stupid question because the ingredients of each one are written on the paper." I think it's unacceptable to treat a person like that. It was at 3:00 pm.
P M
Well attended and fast
Parking: Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Francesinha à Cascata, Hambúrguer à Cascata, Salada de Frango à Cascata, Frango Grelhado Grilled Chicken, Cachorro Á Cascata
Cláudia Santos
Top! Patrícia the best attendant!!!!
Atmosphere: 5
Food: 5
Service: 5
Jéssica Moutinho
Spectacular employees, I recommend!
Atmosphere: 5
Food: 5
Service: 5
Aníbal Santos
I would like to offer my most sincere congratulations to the A Cascade structure.Let's start with the exemplary service from the employee who was in the store yesterday midday, perhaps very attentive, a very pleasant welcoming environment, no blaring cell phones or televisions, an aroma of cleanliness, unfortunately not all the units next door are like that!However, let's get back to the subject, congratulate the people who work there for the excellent flavor of the picanha looking like 5-star butter, children's soup like my mother's... I'll be back soon, it's promised
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Francesinha à Cascata, Francesinha à Nossa Moda, Cachorro Á Cascata
I have been a customer for many years, but it has lost a lot of quality. The francesinha has lost its former quality.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Francesinha à Cascata
Dulce Silva
Such a good experience that we waited 10 minutes with the room completely empty, we rang the bell several times and no one answered us. If I already had a bad idea about the establishment, now I'm not going back. restaurant abandoned by employees.
Atmosphere: 1
Food: 1
Service: 1
Ricardo Loureiro
Unfortunately, Cascata has been losing quality in recent times and we are all starting to understand why, just look at the kitchen. The Frenchie is still escaping. Now in the kitchen, I don't know how to cook undercooked picanha and it comes out like "shoe soles". Not going back.
Atmosphere: 1
Food: 2
Service: 3
Luis Avida
Food with very good presentation and flavor, very good service, very quiet and pleasant space... to repeat ??
Atmosphere: 5
Food: 5
Service: 5
Andre Silva
Let's say I just went to Cascade and I was waiting for 15 minutes without customers inside the establishment. After those 15 minutes, an employee comes and says that the food will take around 25 to 30 minutes, considering that I'm a logistician and I only have 1 hour for lunch. I will never go back there again if it continues like this
Regrettably, I just entered the establishment and asked for a table for 5 adults and a child immediately and without any courtesy, the employee at the cashier immediately told me to wait and then ask if we are all going to have dinner there, to which I replied that perhaps the child would choose the establishment next door ( Macdonald) and with the greatest arrogance and lack of politeness he answers me that then I have to sit in the restaurant lobby, finally, send the lady to cleaning, so at least she is not in customer service because she is good enough to talk to the cart cleaning staff (with all due respect to the cleaning staff)
I strongly advise you to avoid this establishment
Atmosphere: 1
Food: 1
Service: 1
#takeaway The francesinha sauce does not come in a separate packaging and a soup arrives. The sauce was watery which made it worse.
Food: 1
Today Mother's Day I went to eat at Cascade, I paid €38 for a special dog and a francesinha. I won't be back thank you
Wonderful, smooth and tasty!!
Very attentive girls.
Atmosphere: 5
Food: 5
Service: 5
Last Saturday the 30th I went to dinner with my husband and my almost 3 year old son.My son ate a children's menu (chicken steak) and unfortunately he caught food poisoning... in just one week we went to the hospital 5 times!This situation is to be regretted.Never again will the waterfall... and for my part I guarantee that I will always give terrible feedback.
Atmosphere: 1
Food: 1
Service: 1
I don't usually complain about things, but I can't let it go unnoticed. I ate a francesinha and asked what the difference was between the francesinha xl and the francesinha cascade and I said that maybe it was a stupid question but I wanted to know if the size was different. The attendant said, "It's really a stupid question because the ingredients of each one are written on the paper." I think it's unacceptable to treat a person like that. It was at 3:00 pm.
Well attended and fast
Parking: Excellent
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Francesinha à Cascata, Hambúrguer à Cascata, Salada de Frango à Cascata, Frango Grelhado Grilled Chicken, Cachorro Á Cascata
Top! Patrícia the best attendant!!!!
Atmosphere: 5
Food: 5
Service: 5
Spectacular employees, I recommend!
Atmosphere: 5
Food: 5
Service: 5
I would like to offer my most sincere congratulations to the A Cascade structure.Let's start with the exemplary service from the employee who was in the store yesterday midday, perhaps very attentive, a very pleasant welcoming environment, no blaring cell phones or televisions, an aroma of cleanliness, unfortunately not all the units next door are like that!However, let's get back to the subject, congratulate the people who work there for the excellent flavor of the picanha looking like 5-star butter, children's soup like my mother's... I'll be back soon, it's promised
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Francesinha à Cascata, Francesinha à Nossa Moda, Cachorro Á Cascata
Restaurantji Recommends
I have been a customer for many years, but it has lost a lot of quality. The francesinha has lost its former quality.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Francesinha à Cascata
Such a good experience that we waited 10 minutes with the room completely empty, we rang the bell several times and no one answered us. If I already had a bad idea about the establishment, now I'm not going back. restaurant abandoned by employees.
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, Cascata has been losing quality in recent times and we are all starting to understand why, just look at the kitchen. The Frenchie is still escaping. Now in the kitchen, I don't know how to cook undercooked picanha and it comes out like "shoe soles". Not going back.
Atmosphere: 1
Food: 2
Service: 3
Food with very good presentation and flavor, very good service, very quiet and pleasant space... to repeat ??
Atmosphere: 5
Food: 5
Service: 5
Let's say I just went to Cascade and I was waiting for 15 minutes without customers inside the establishment. After those 15 minutes, an employee comes and says that the food will take around 25 to 30 minutes, considering that I'm a logistician and I only have 1 hour for lunch. I will never go back there again if it continues like this
Atmosphere: 1
Food: 1
Service: 1
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