Pizza Hut Arrábida Shopping (Pizza Hut - Arrábida)

What I'm going to share here with you doesn't please me, nor is it good.
As I sat in the food court, I observed the lack of cleanliness and hygiene in this pizza hut restaurant several times.
I saw with my own eyes cleaning staff at the mall mixing the trays of this so-called restaurant with others full of leftover food. They then hand it over to a pizza employee so he can properly sanitize them. What am I astonished when he uses a cloth only k was on the side, he passed them all over without any disinfectant and on top of that he turns the tray over and sees leftover food, takes it out with his fingernail, puts the papers on top and serves it again on these filthy trays, where he then puts our napkins and our food.
Oh, how disgusting.
I got up and questioned this situation, which I had already observed several times.
This is regrettable....I told them I would never eat there again...but also if it's only at Gaia shopping, one of the managers is thin, at the end of the afternoon, he takes a pizza and goes for a drink. from fine dining to another restaurant.
What ability does this person have to serve a customer who calls him every month?
A real alcoholic. If you don't drink fines, drink crofts...etc.
So it's better to eat pizza at home.
I ask you to please review these situations, otherwise I will have to file a complaint in the appropriate places for these situations. Thanks

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Pão de Alho

Pizza hut doesn't have much to advertise as it is known for its delicious pizzas.
I only regret the customer service, which was without fault for the employee who tried to do his best, but was alone to serve all the customers who had a long wait and I even noticed some dropouts.
Don't let this house die... ?

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Pão de Alho

Fantastic experience

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pão de Alho

I don't blame the team. I know a little about this environment and I know that what is needed is training. I'm here now and it's been more than 20 minutes of waiting for the menu of the day, it's not any different, exclusive dish

Atmosphere: 4

Food: 4

Service: 3

Very poor service! We ordered the pizzas, garlic bread and drinks… but the drinks came at the end, but when I say end I mean when I had already finished dinner. He said he no longer wanted the drink as the manager had already finished dinner.with an arrogant manner took it for granted and not even an apology!To avoid is this pizzeria that in no way means the name of the pizza hut!8/3/2024 (dinner)P.S. See that the answer will be exactly the same as they send to all customers...Hello Americo Faria! We are sorry for your less than positive experience and thank you for your review, which will help us improve our service. We hope to be able to welcome you again and surprise you positively.Did I get the answer right?

Had dinner there with my wife.At the beginning things went well. Until my pizza came. I started eating and suddenly I bit into something. When I spit it out I saw a piece of plastic the size of a tooth. The bill to run away from. Not even deducted anything.When you're hungry you look forward to eating. And if there is still plastic in it, then me and my wife lose our appetite. So Pizza Hut here is forgettable.

We came to this restaurant with a baby under 12 months old, and the care was incredible, even when they brought the food to the table with all the precautions for our baby. Super friendly staff and the pizzas were also very tasty.Returning, without a doubt.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pão de Alho

I paid for a €25.40 vegan pizza that contained practically nothing. Please avoid, for the sake of your mental health. Exploitation of prices, on a very weak pizza.

Vegetarian options: Price exploration, on a very weak pizza

Atmosphere: 1

Food: 1

Service: 1

Too much waiting when there is no one, super expensive, might as well eat on the

Atmosphere: 3

Food: 2

Service: 1

Ordinary food, the garlic bread was burnt and tasteless and we couldn't finish the pizza even though there were 3 of us eating it. The service was disinterested and a little sad. We understand that the employees' conditions may not be the best and maybe that's why there isn't much motivation. All in all, we didn't wait long for the food.

Vegetarian options: Some.

Kid-friendliness: For all ages.

Wheelchair accessibility: Inside the mall.

Atmosphere: 2

Food: 2

Service: 3

A very very long customer service, 20 minutes to take our order, and about 30 minutes to have our pizza + a lasagna, and seeing the mouth of the pizza at 13 €, I do not recommend it, for lack of being incompetent my lasagna was grilled, AVOID!!

Atmosphere: 3

Food: 1

Service: 1

(Translated by Google) Slow and disorganized service(Original)Serviço lento e

Atmosphere: 2

Food: 3

Service: 2

(Translated by Google) They take the order, then forget to deliver it. 1 hour waiting to receive an apology because we were forgotten(Original)Tiram o pedido , depois esquecem de entregar . 1hora a espera para receber um pedido de desculpa porque fomos esquecidos

(Translated by Google) Great! Service & pizza quality...!!(Original)Excelente! Atendimento & qualidade da piza...!!

(Translated by Google) Only 4 stars due to a family pizza looking like an average pizza…. We areIn the crisis but abuse is not necessary Ehehhe everything else is great(Original)Apenas 4 estrelas devido a uma pizza familiar parecer uma pizza média…. EstamosNa crise mas não é preciso abuso Ehehhe de resto tudo ótimo