Excellent service, salad that accompanied the sandwich was the best I've had at other Pans. I recommend
Atmosphere: 5
Food: 5
Service: 5
Duarte (M)
I bought two sirloin cheese and bacon sandwiches, they were not good at all, dry and tasteless.
Atmosphere: 4
Food: 1
Service: 4
Jacinta Rocha
Too slow. The funfritas were very soft and tasteless.
Atmosphere: 3
Food: 4
Service: 1
Ana Paula Pinto Ribeiro
Very poor service. I asked for orange and carrot juice and the employee told me that they only had that little bit left and they weren't going to make any more!! This was 5pm!!?
Sandra Rodrigues
We made an order through Glovo, when opening the bag there were missing items. We contacted them by phone and from Pans de Vila Real they said that they had nothing to do with it, so we could complain to Glovo (which doesn't make sense because Glovo doesn't make the food or pack it in a closed bag), or to travel to Pans to raise what is missing (it also doesn't make sense because if we could and wanted we wouldn't have used Glovo). Therefore, a restaurant that does not resolve its flaws is a restaurant not to be repeated.
Food: 4
Service: 1
Rui Filipe Sousa
(Translated by Google) Good service and very friendly. Quality food.(Original)Bom atendimento e muita simpatia. Comida de qualidade.
Ana Paula
(Translated by Google) Very poor service. I asked for orange and carrot juice and the employee told me that they only had the rest and they weren't going to make more!! This was 17:00!!(Original)Atendimento muito fraco. Pedi im sumo de laranja e cenoura e a funcionária disse-me que só tinha aquele restinho e não iam fazer mais!! Isto eram 17h00!!????
Orlando Valente
(Translated by Google) Reasonable service. When ordering a salad, they included some wooden "cutlery".Cutlery that just doesn't work. They can't be chopped and it's very bad to feel the wood in your mouth.(Original)Serviço razoável. Ao pedir uma salada, incluíram uns "talheres" de madeira.Talheres que simplesmente não funcionam. Não dão para picar e é muito mau, sentir a madeira na boca.
Bruno Varandas
(Translated by Google) Food quite good and tasty.However, it should be noted that the service is of poor quality and it seems that we are a nuisance for the staff who are always in a bad mood.(Original)Comida bastante boa e saborosa.No entanto, é de referir que o atendimento é de fraca qualidade e parece que somos um incómodo para o staff que se encontram sempre com má disposição.
Vinicius Horta
(Translated by Google) Quality service, very helpful and willing staff, I liked their sense of humor and the way they captivate the customer, making the visit a genuine experience. My congratulations to the team and especially the management, I didn't pay attention to the name of the lady with the blonde hair but it has to be said that she was impeccable in every aspect. I love it and highly recommend it. A perfect example of how all catering establishments should work! Another level ????(Original)Serviço de qualidade, funcionários bastante prestáveis e bem dispostos, gostei do sentido de humor e da maneira como cativam o cliente, torna a visita em toda uma experiência genuína. Os meus parabens à equipa e em especial à gestão, não prestei atenção ao nome da senhora de cabelo loiro mas há que dizer que esteve impecável em todos os aspectos. Amei e recomendo, bastante acolhedor. Um exemplo perfeito de como deveriam funcionar todos os estabelecimentos de restauração! Outro nível ????
(Translated by Google) Frankly when I see the comments I am really surprised because the service is of quality. They made a mistake about the sandwich, I also admit that it's not easy because there are 2 that are called a bit the same (frango assado and frango assado brie) they exchanged it for me without quibbling because the one that was serving us was in training. The manager also spoke French which is great and when you go back for coffee, you are served first. Honestly I recommend 100%(Original)Franchement quand je vois les commentaires je suis étonnée vraiment car le service est de qualité. Ils se sont trompés sur le sandwich, j’avoue aussi que c’est pas évident car il y en a 2 qui s’appelle un peu pareil (frango assado et frango assado brie) ils me l’ont échangé sans chipoter car celui qui nous servait était en formation. La responsable en plus parlait français ce qui est génial et lorsqu’on y retourne pour le café, on est servit en priorité. Franchement je recommande à 100%
Vania Seramota
(Translated by Google) I love the sandwiches but the truth and this bad service they gave me the wrong sandwich I went to say and the lady threw the sandwich in the tuna bin in my face I asked her why she told me it was the obligatory procedure I didn't even touch the bread for me it was it was a crime to even eat it just not to throw it away anyway. The girl Daniela Gonçalves I'll say it again, it's impolite to throw sandwiches in people's faces in the trash without pity or mercy(Original)Adoro as sandes mas a verdade e essa mau atendimento deram me a sandes errada fui dizer e a sr deitou a sandes ao lixo de atum na minha cara perguntei-lhe qual a razão disse me que era o procedimento obrigatório nem toquei no pao para mim foi um crime até a comia só para não a deitar fora enfim. A menina Daniela Gonçalves volto a dizer a falta de educação deitar a sandes na cara das pessoas ao lixo sem dó nem piedade
matilde morais
(Translated by Google) Bad service and after being served they still start to complain.(Original)Mau atendimento e depois de sermos atendidos ainda começam a reclamar.
Carlos Freitas
(Translated by Google) Fast service and tasty food(Original)Serviço rápido e comida saborosa
Excellent service, salad that accompanied the sandwich was the best I've had at other Pans. I recommend
Atmosphere: 5
Food: 5
Service: 5
I bought two sirloin cheese and bacon sandwiches, they were not good at all, dry and tasteless.
Atmosphere: 4
Food: 1
Service: 4
Too slow. The funfritas were very soft and tasteless.
Atmosphere: 3
Food: 4
Service: 1
Very poor service. I asked for orange and carrot juice and the employee told me that they only had that little bit left and they weren't going to make any more!! This was 5pm!!?
We made an order through Glovo, when opening the bag there were missing items. We contacted them by phone and from Pans de Vila Real they said that they had nothing to do with it, so we could complain to Glovo (which doesn't make sense because Glovo doesn't make the food or pack it in a closed bag), or to travel to Pans to raise what is missing (it also doesn't make sense because if we could and wanted we wouldn't have used Glovo). Therefore, a restaurant that does not resolve its flaws is a restaurant not to be repeated.
Food: 4
Service: 1
(Translated by Google) Good service and very friendly. Quality food.(Original)Bom atendimento e muita simpatia. Comida de qualidade.
(Translated by Google) Very poor service. I asked for orange and carrot juice and the employee told me that they only had the rest and they weren't going to make more!! This was 17:00!!(Original)Atendimento muito fraco. Pedi im sumo de laranja e cenoura e a funcionária disse-me que só tinha aquele restinho e não iam fazer mais!! Isto eram 17h00!!????
(Translated by Google) Reasonable service. When ordering a salad, they included some wooden "cutlery".Cutlery that just doesn't work. They can't be chopped and it's very bad to feel the wood in your mouth.(Original)Serviço razoável. Ao pedir uma salada, incluíram uns "talheres" de madeira.Talheres que simplesmente não funcionam. Não dão para picar e é muito mau, sentir a madeira na boca.
(Translated by Google) Food quite good and tasty.However, it should be noted that the service is of poor quality and it seems that we are a nuisance for the staff who are always in a bad mood.(Original)Comida bastante boa e saborosa.No entanto, é de referir que o atendimento é de fraca qualidade e parece que somos um incómodo para o staff que se encontram sempre com má disposição.
(Translated by Google) Quality service, very helpful and willing staff, I liked their sense of humor and the way they captivate the customer, making the visit a genuine experience. My congratulations to the team and especially the management, I didn't pay attention to the name of the lady with the blonde hair but it has to be said that she was impeccable in every aspect. I love it and highly recommend it. A perfect example of how all catering establishments should work! Another level ????(Original)Serviço de qualidade, funcionários bastante prestáveis e bem dispostos, gostei do sentido de humor e da maneira como cativam o cliente, torna a visita em toda uma experiência genuína. Os meus parabens à equipa e em especial à gestão, não prestei atenção ao nome da senhora de cabelo loiro mas há que dizer que esteve impecável em todos os aspectos. Amei e recomendo, bastante acolhedor. Um exemplo perfeito de como deveriam funcionar todos os estabelecimentos de restauração! Outro nível ????
Restaurantji Recommends
(Translated by Google) Frankly when I see the comments I am really surprised because the service is of quality. They made a mistake about the sandwich, I also admit that it's not easy because there are 2 that are called a bit the same (frango assado and frango assado brie) they exchanged it for me without quibbling because the one that was serving us was in training. The manager also spoke French which is great and when you go back for coffee, you are served first. Honestly I recommend 100%(Original)Franchement quand je vois les commentaires je suis étonnée vraiment car le service est de qualité. Ils se sont trompés sur le sandwich, j’avoue aussi que c’est pas évident car il y en a 2 qui s’appelle un peu pareil (frango assado et frango assado brie) ils me l’ont échangé sans chipoter car celui qui nous servait était en formation. La responsable en plus parlait français ce qui est génial et lorsqu’on y retourne pour le café, on est servit en priorité. Franchement je recommande à 100%
(Translated by Google) I love the sandwiches but the truth and this bad service they gave me the wrong sandwich I went to say and the lady threw the sandwich in the tuna bin in my face I asked her why she told me it was the obligatory procedure I didn't even touch the bread for me it was it was a crime to even eat it just not to throw it away anyway. The girl Daniela Gonçalves I'll say it again, it's impolite to throw sandwiches in people's faces in the trash without pity or mercy(Original)Adoro as sandes mas a verdade e essa mau atendimento deram me a sandes errada fui dizer e a sr deitou a sandes ao lixo de atum na minha cara perguntei-lhe qual a razão disse me que era o procedimento obrigatório nem toquei no pao para mim foi um crime até a comia só para não a deitar fora enfim. A menina Daniela Gonçalves volto a dizer a falta de educação deitar a sandes na cara das pessoas ao lixo sem dó nem piedade
(Translated by Google) Bad service and after being served they still start to complain.(Original)Mau atendimento e depois de sermos atendidos ainda começam a reclamar.
(Translated by Google) Fast service and tasty food(Original)Serviço rápido e comida saborosa
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