O Palheiro
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Bad experience.
We arrived at the restaurant at 7:45 pm on a Sunday night.
An hour later we had only been served the starters. When we called the employee to find out the status of the order, there was no concrete information and the employees started to avoid contact with us from that moment on.
At around 9:45 pm we left the restaurant without having eaten dinner as after more than two hours the dishes had still not been served. The manager didn't even have the decency to speak to us to at least apologize for this regrettable situation where after two hours we were leaving without eating. Instead, the manager started throwing some "mouths" into the air, such as "I should never have accepted this table".
We asked for the complaints book to express our dissatisfaction with the shameful service and there was no reaction from the staff, who continued to completely ignore us.
The place is noisy, the service is very unprofessional and disorganized, and the prices are very high considering what you eat.
The manager is drunk as he spent the entire time we were in the establishment consuming alcoholic drinks behind the counter. Shameful. We will ensure that our complaint is handed over to the Food and Economic Security Authority.
Atmosphere: 1
Food: 3
Service: 1
On my way to Switzerland I was invited to this house that I didn't know about. Excellent in everything. Congratulations and see you soon. I will be back soon without a doubt.
Excellent atmosphere. Highly recommended.
Price too high for quantity and quality.
Atmosphere: 3
Food: 3
Service: 3
Funny space, very difficult to find, I think it's a little expensive for the amount of food.
Atmosphere: 3
Food: 3
Service: 3
Very good.Pet friendly
Atmosphere: 5
Food: 5
Service: 5
I was unable to participate in any experience as the place was full and requires advance reservations.
Welcoming, well prepared food, sangria 5*
Atmosphere: 5
Food: 5
Service: 5
For those who want to eat tapas and pay €40. Good food but nothing extraordinary.
Atmosphere: 2
Food: 3
Service: 2
Where to start… there are secrets. You will have to deserve them! Without exception, everything is excellent and representative, from calm to excellence. no Michelin star but just like! The wines are of high quality and the staff attentive.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
A place NOT worth visiting,In addition to only paying attention to the aforementioned gentlemen, the owner himself drinks alcoholic beverages during service... normal, it doesn't work well.Not to mention the more than 30 degrees, which is due to the lack of air conditioning and everything being cramped ?10 people €222 leaving straight to McDonald's
We are a table of 10 people arriving before another table of 10. Served last and waiting for the dishes each time. Ignore all requests from us (menu, dishes...). Being French, they put us the most expensive dishes without our agreement while the other table had basic dishes.We left before we finished eating because they were disrespecting us.Wishes "bon voyage" by clapping our hands believing that we are all "emigrants". Racist remarks. Invoice of 240€. Inadmissible.
Atmosphere: 1
Food: 2
Service: 1
The employees ignore customers when they call them, they serve the dishes in the order that suits them and not in the order in which customers arrive at the tables.The food is relatively basic, not much different from other places with better service.
Atmosphere: 1
Food: 3
Service: 1
We arrived as the first born, we were served last
Atmosphere: 3
Food: 5
Delicious and typical, we feasted by trusting the server who presented us with a succession of 7 tapas plates!Rustic and good cuisine, despite the time that was taken to take the order and serve us.I do not recommend in the presence of young children.
Atmosphere: 4
Food: 5
Service: 2
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