Pizza Hut
R. do Palacio do Gelo 3
222444222
Recent Reviews
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Places always good in terms of food... very good products...
Disappointed with the service... not very attentive to our requests or to explain certain dishes to us...
Forgot some commands even after drivers recall..
Too bad because it’s always a pleasure to come back to these places..
Atmosphere: 2
Food: 5
Service: 3
The pizzas are nice, now the service.... Waiting for an hour for the pizza to come!
I don't recommend it.
Atmosphere: 2
Food: 2
Service: 1
The service is desperate. I feel like getting up and leaving.
I ordered the all-you-can-eat pizza and 1 hour after getting in I was still only getting the first slice!!
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, the service leaves a lot to be desired, I found it very slow for a carvery.
The food was good but the service left a lot to be desired. There were only 3 people working who couldn't organize themselves properly, which led to having to wait a long time just to be seen.
Atmosphere: 3
Food: 4
Service: 1
The experience at the Pizza Hut Restaurant was positive, with emphasis on the attentive service and the cleanliness of the environment. The pizza was tasty and maintained the quality expected from the brand. Overall a pleasant visit with excellent customer service and a clean environment.
Atmosphere: 5
Food: 5
Service: 5
Overpriced pizza children's
Atmosphere: 2
Food: 1
Service: 2
Disorganization, at a time of few customers....
Atmosphere: 3
Food: 4
Service: 3
I went to this establishment yesterday and was very unhappy, and I am considering not going back.The space is good, as is the food, but the same thing cannot be said about the friendliness of the staff/manager (a lady in a gray sweater).I ordered a carvery and 6 pizzas were supposed to come (that didn't happen, there were some missing), something that shouldn't happen but could happen.The worst part was when I informed the employee about this problem, and she replied that all the pizzas had come divided (which is false, as only the last one came divided and no pizza with mushrooms was served at my table, for example), further speaking quite unsympathetically. Given this situation, I decided to call another employee (this one was nicer) who informed me that there had probably been an error and brought us the missing pizzas, and later on (after eating all the pizzas on the rodizio) I also ordered a ham pizza from employee in gray who looked bad again.Taking all this into account, I do not recommend this place as there is antipathy on the part of the employees/manager.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Pão de Alho
Exemplary service from employee
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Vegetarian options: Adequadas
Parking: Comum ao shoping
Wheelchair accessibility: Total
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pão de Alho, Sobremesa Com Biscoito Oreo, Rodízio
The service of Ms. at the take away service counter 5 stars, Congratulations, there are few people like that in customer service.Went there around 9pm on the 29th.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: P
Pizza Hut at take away, queue of 5 people, taking a long time, because in addition to the service being very slow, everything has priority except the customer, arranging the pizzas, coordinating where the new pizza will be, etc. I do not
Atmosphere: 1
Food: 3
Service: 1
Spectacular staff! Well done to the manager who resolved an embarrassing situation with class!
Atmosphere: 5
Food: 5
Service: 5
Friendliness and speed of service by the staff, despite the room being full.
Atmosphere: 5
Food: 5
Service: 5
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