In the past I found the staff didnt smile much and the atmosphere seemed stressed and the wait was a little long but in the past couple of months the staff seems happier and smiling and the timing is better so whatever changed, keep it up!!☺️
Atmosphere: 3
Food: 4
Service: 3
Harshpreet Kaur
Every time l go to this location Timhortons the tea. Members are Very kind friendly as soon as they Hear my voice they make my coffee Which is excellent service
Atmosphere: 5
Food: 5
Service: 5
O Ch
The only decent Timmies in West Island. Friendly, clean and fast. The only Tim’s where I can get my orders complete and correct —Thanks for hiring Canadian kids at this location. Kudos
Atmosphere: 3
Food: 3
Service: 5
christopher porteous
This could be the best Tim Hortons in Montreal And the fact that they have hired someone special needs is amazing
Atmosphere: 5
Food: 5
Service: 5
Syed Hamza
Really disgusting service specially that old lady she better take retirement
Atmosphere: 1
Food: 1
Service: 1
R Not your business
Tim Hortons has known that this location has been doing poorly for years yet they do nothing about it because Tim Hortons doesn’t care about their customers. They only care about money for years and years and years. This location has been horrible. There’s been countless amounts of complaints get Tim Hortons thinks it’s a good idea for this owner to keep operating this business because they are money hungry and don’t care about it
Atmosphere: 1
Food: 1
Service: 1
Paul S
Slowest service ever. 3 cars 15min wait....
Atmosphere: 1
Food: 2
Service: 1
James Chamberlain
Went through the drive thru. It's 700 am, and the woman at the window is so rude like she's doing me a favour. Usually the staff is friendly and patient but this lady was rude and impatient. Not the staff I want to be served by.
Food: 5
Service: 2
Frank Lambert
Terrible service and really gross bathrooms
Atmosphere: 1
Food: 1
Service: 1
Fraser Richardson
Ordered a sandwich, went through the drive through and was asked to park to increase their ticket times, Waited for 15 minutes in 35 degree weather, I don’t have ac so it wasn’t fun … finally get tired of sweating and walked over to ask the lady if it might come this year … turns out they gave it to some random car 10 mins before …. We went in and they remade it, no attempt to comp the order or offer anything for the mistake, just a “sorry bud” as im dripping sweat … drive through shouldn’t take 25 mins …. and cherry on top … they still got the order wrong.
The lady at the drive thru was very rude and raised her voice when I literally said I wanted a small iced cap. Never going back there ever again.
Service: 1
Narinder Singh
At 9:05 pm there was only one guy in the store. I ordered medium coffee he gave me wrong drink. His behaviour was very rude and unprofessional. This was the worst experience of Tim Horton I’ve ever had.
Atmosphere: 4
Food: 4
Service: 1
Mike S
8pm no decaf coffee and refused to brew some. Nothing to eat except raps. How do you want us to Support Canadian businesses. Go to McDonald's next time
Atmosphere: 1
Food: 1
Service: 1
Cameron Tucker
This place should close. They don’t have stock of anything. I’m not a complicated order. Ham Sandwich. But it’s been 4 tries on different weeks that they can’t even do that…. Or a wrap or a bagel or anything.
Atmosphere: 1
Food: 1
Service: 1
Jonathan McArthur
Every time I come here there is literally nothing. “Sorry we’re out”. Not one time have I been able to order.
In the past I found the staff didnt smile much and the atmosphere seemed stressed and the wait was a little long but in the past couple of months the staff seems happier and smiling and the timing is better so whatever changed, keep it up!!☺️
Atmosphere: 3
Food: 4
Service: 3
Every time l go to this location
Timhortons the tea. Members are
Very kind friendly as soon as they
Hear my voice they make my coffee
Which is excellent service
Atmosphere: 5
Food: 5
Service: 5
The only decent Timmies in West Island. Friendly, clean and fast. The only Tim’s where I can get my orders complete and correct —Thanks for hiring Canadian kids at this location. Kudos
Atmosphere: 3
Food: 3
Service: 5
This could be the best Tim Hortons in Montreal
And the fact that they have hired someone special needs is amazing
Atmosphere: 5
Food: 5
Service: 5
Really disgusting service specially that old lady she better take retirement
Atmosphere: 1
Food: 1
Service: 1
Tim Hortons has known that this location has been doing poorly for years yet they do nothing about it because Tim Hortons doesn’t care about their customers. They only care about money for years and years and years. This location has been horrible. There’s been countless amounts of complaints get Tim Hortons thinks it’s a good idea for this owner to keep operating this business because they are money hungry and don’t care about it
Atmosphere: 1
Food: 1
Service: 1
Slowest service ever. 3 cars 15min wait....
Atmosphere: 1
Food: 2
Service: 1
Went through the drive thru. It's 700 am, and the woman at the window is so rude like she's doing me a favour. Usually the staff is friendly and patient but this lady was rude and impatient. Not the staff I want to be served by.
Food: 5
Service: 2
Terrible service and really gross bathrooms
Atmosphere: 1
Food: 1
Service: 1
Ordered a sandwich, went through the drive through and was asked to park to increase their ticket times, Waited for 15 minutes in 35 degree weather, I don’t have ac so it wasn’t fun … finally get tired of sweating and walked over to ask the lady if it might come this year … turns out they gave it to some random car 10 mins before …. We went in and they remade it, no attempt to comp the order or offer anything for the mistake, just a “sorry bud” as im dripping sweat … drive through shouldn’t take 25 mins …. and cherry on top … they still got the order wrong.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The lady at the drive thru was very rude and raised her voice when I literally said I wanted a small iced cap. Never going back there ever again.
Service: 1
At 9:05 pm there was only one guy in the store. I ordered medium coffee he gave me wrong drink. His behaviour was very rude and unprofessional. This was the worst experience of Tim Horton I’ve ever had.
Atmosphere: 4
Food: 4
Service: 1
8pm no decaf coffee and refused to brew some. Nothing to eat except raps. How do you want us to Support Canadian businesses. Go to McDonald's next time
Atmosphere: 1
Food: 1
Service: 1
This place should close. They don’t have stock of anything. I’m not a complicated order. Ham Sandwich.
But it’s been 4 tries on different weeks that they can’t even do that…. Or a wrap or a bagel or anything.
Atmosphere: 1
Food: 1
Service: 1
Every time I come here there is literally nothing. “Sorry we’re out”. Not one time have I been able to order.
Save the time and avoid this waste of a detour.
Atmosphere: 1
Food: 1
Service: 1
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