Terrible location like many other Tim Hortons. You place an online order via the mobile app. Waited for nearly an hour, couldn’t find the order couldn’t refund, can’t do anything. Completely useless. Never got my order and wasted my money completely. The employee had no idea how to do anything, smiled and said he can’t touch the cash.
PS, everyone should know Tim Hortons support makes you jump through hoops, recommends you go back to the location or bribes you with points to compensate. They will never refund you!!!! Ever!!! Never going back to Tim Hortons, that was the last straw.
Atmosphere: 1
Food: 1
Service: 1
Hari Prashanth Vaidyula
Very bad service at this place. First of all i placed an online order and when I went to pick up they didnt even know they had an online order. When i got there they checked for 5mins qnd tells me one of the order is not available. Waste of my time going here
Atmosphere: 1
Food: 1
Service: 1
Tabitha Sellmer
Best coffee in canada
Atmosphere: 5
Food: 5
Service: 5
Marc-Antoine Dumas
Slow... terribly slow...
Atmosphere: 4
Food: 4
Service: 1
:nicole: :houde: clppp
super super supet continue men and women to make an effort perserverance and tenacity common law pure pure pure
Atmosphere: 5
Food: 5
Service: 5
Michael Lemay
Long, endless wait to get a simple coffee which is also not what I ordered. Avoid!
Louis Ross
No recommendation The worst Tim Horton's in Quebec. Recommended not to go there. Read other customer comments and the owner puts an automatic response, doesn't even bother to answer us......
Atmosphere: 1
Food: 1
Service: 1
Guy Belanger
A little disappointing for Tim points fanatics...several times the scan doesn't work...I lost a lot of points...for the food, 1/3 that the bread is dry!!!
Very warm welcome all the time
Food: 2
Service: 4
lucien pellerin
Really sad to see a restaurant of this banner so dirty, complaint to Mapac would be appropriate. The only person who works there that we saw is doing his best, but running from one station to another. Thai chicken soup so thick, inedible.
Atmosphere: 2
Food: 1
Service: 3
Nancy Tremblay
Hello, I am a new weekend night employee, I will be happy to serve you 😊
After waiting 10 minutes at the drive-thru when I was the only customer. I was served in an unfriendly manner by the employee.
I understand that Tim is losing ground with such a service.
Atmosphere: 1
Food: 2
Service: 1
Dany Bergeron
Fast drive-thru service!
Service: 5
Eric Pepin
This message is aimed at potential customers. AVOID THIS BRANCH AT ALL COSTS. Trust me, it's a lost cause. And it's even worse on the weekends.
• The vast majority of staff are nonchalant and deeply incompetent. Some people lack courtesy. • There are constant errors in orders. • The products are not fresh and the coffee is cold.
The owners (Carl Murray and Janick Morin) clearly don't seem interested in solving the problem, as the situation seems to be getting worse since they took over. To say it was better before is an understatement. It is difficult to hire staff for this kind of work in 2024, but ensuring that employees receive the necessary training and that adequate quality control is in place is the responsibility of the owners.
This review will probably be considered the same as all other negative comments, with a generic response stating that my opinion is important, etc., but nothing will change. So, take your coffee elsewhere. There are alternatives in this area, such as a McDonald's, a convenience store that serves coffee, a Starbucks a little further away, and many others. For my part, I am done losing money at this place as long as the branch is not managed by other responsible, competent owners with good respect for its customers.
Atmosphere: 1
Food: 1
Service: 1
tes nul tes nul
Very good
Atmosphere: 5
Food: 5
Service: 5
Samuel Dallaire
I came to pick up an Uber order, the employees were on their phone in front of me when I arrived, order not ready…
Chalice moer that out selfish people like that, let's see how to waste people's time, energy and money because the employees don't think of others.
Terrible location like many other Tim Hortons. You place an online order via the mobile app. Waited for nearly an hour, couldn’t find the order couldn’t refund, can’t do anything. Completely useless. Never got my order and wasted my money completely. The employee had no idea how to do anything, smiled and said he can’t touch the cash.
PS, everyone should know Tim Hortons support makes you jump through hoops, recommends you go back to the location or bribes you with points to compensate. They will never refund you!!!! Ever!!! Never going back to Tim Hortons, that was the last straw.
Atmosphere: 1
Food: 1
Service: 1
Very bad service at this place. First of all i placed an online order and when I went to pick up they didnt even know they had an online order. When i got there they checked for 5mins qnd tells me one of the order is not available. Waste of my time going here
Atmosphere: 1
Food: 1
Service: 1
Best coffee in canada
Atmosphere: 5
Food: 5
Service: 5
Slow... terribly slow...
Atmosphere: 4
Food: 4
Service: 1
super super supet continue men and women to make an effort perserverance and tenacity common law pure pure pure
Atmosphere: 5
Food: 5
Service: 5
Long, endless wait to get a simple coffee which is also not what I ordered. Avoid!
No recommendation
The worst Tim Horton's in Quebec. Recommended not to go there. Read other customer comments and the owner puts an automatic response, doesn't even bother to answer us......
Atmosphere: 1
Food: 1
Service: 1
A little disappointing for Tim points fanatics...several times the scan doesn't work...I lost a lot of points...for the food, 1/3 that the bread is dry!!!
Very warm welcome all the time
Food: 2
Service: 4
Really sad to see a restaurant of this banner so dirty, complaint to Mapac would be appropriate. The only person who works there that we saw is doing his best, but running from one station to another. Thai chicken soup so thick, inedible.
Atmosphere: 2
Food: 1
Service: 3
Hello, I am a new weekend night employee, I will be happy to serve you 😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
After waiting 10 minutes at the drive-thru when I was the only customer. I was served in an unfriendly manner by the employee.
I understand that Tim is losing ground with such a service.
Atmosphere: 1
Food: 2
Service: 1
Fast drive-thru service!
Service: 5
This message is aimed at potential customers. AVOID THIS BRANCH AT ALL COSTS. Trust me, it's a lost cause. And it's even worse on the weekends.
• The vast majority of staff are nonchalant and deeply incompetent. Some people lack courtesy.
• There are constant errors in orders.
• The products are not fresh and the coffee is cold.
The owners (Carl Murray and Janick Morin) clearly don't seem interested in solving the problem, as the situation seems to be getting worse since they took over. To say it was better before is an understatement. It is difficult to hire staff for this kind of work in 2024, but ensuring that employees receive the necessary training and that adequate quality control is in place is the responsibility of the owners.
This review will probably be considered the same as all other negative comments, with a generic response stating that my opinion is important, etc., but nothing will change. So, take your coffee elsewhere. There are alternatives in this area, such as a McDonald's, a convenience store that serves coffee, a Starbucks a little further away, and many others. For my part, I am done losing money at this place as long as the branch is not managed by other responsible, competent owners with good respect for its customers.
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
I came to pick up an Uber order, the employees were on their phone in front of me when I arrived, order not ready…
Chalice moer that out selfish people like that, let's see how to waste people's time, energy and money because the employees don't think of others.
ORDINARY
Atmosphere: 1
Food: 1
Service: 1
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