Tim Hortons

4850 Av. Fardel, Bécancour
(819) 233-4422

Recent Reviews

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Dylan Hanna

Came from Ottawa for work and no matter how many times or what method i use, I cannot get a farmer's wrap without sauce. I've asked at the counter while ordering, ive marked it on the app and asked after ordering, yet every single time, they manage to put sauce and my french isn't good enough to ask them to remake so i just suck it up, but how hard is it not to put sauce???

Atmosphere: 3

Food: 3

Service: 2

IAmDavant

EVERYTIME i go there. I have to wait at least 15 minutes to get my coffee. Kitchen is full of employees but they somehow find a way to take forever to answer you and make you pay. Slowest team i have ever seen in any fast food.

Atmosphere: 1

Food: 5

Service: 1

El Amine Ridaoui

Excellent service

Atmosphere: 5

Food: 5

Service: 5

yan Gorbovnik

The cashier with a butterfly tattoo is doing a great job, but the guy doing the sandwiches is horrible at his job. He simply doesn't care.
We are 3 guys who oordered different sandwiches, all of the sandwiches were dry, no sauce . 2 out of 3 were with the wrong ingredients. For the last order, we waited a really long time only for the cashier to realize that the sandwich guy was daydreaming.
This was our usual place, not anymore. This happened on the 24th of February at 7h45.

Atmosphere: 4

Food: 1

Service: 4

Brigitte Bray

A little lack of speed on the part of a new employee otherwise everything was very good.

Atmosphere: 5

Food: 5

Service: 4

Laurianne Levert-Gauthier

I have ordered curbside several times, most of the time there is an error in the order. It happened on several occasions that the bread or bagel was very, very dry, to the point that it was difficult to eat. And finally, the last time I went there I had to reluctantly persist with a young person who was unhappy that a Chai Latté was not coffee, but tea without coffee in it. I won't go back there.

Atmosphere: 2

Food: 2

Service: 2

David Lépine

1 star is generous!!

Atmosphere: 1

Service: 1

Phillip Tremblay

I ordered a bagel with sesame toasted butter and creton heated creton I specified it twice at the car service because the last time I received a bagel not toasted butter not melted creton not heated... There he gives me my bagel I put it on finger inside the creton and borderline frosted and there are visible motons of butter I give it back to him and tell him the creton has not been heated he writes that you have been heated while showing him the bagel says yes he pitches the bagel to me and says yes it was heated and moves away from the window.... In addition to not being able to make an order ordeal the customer service is just disgusting no more that cry.. from Tim the always ost... of error in addition to stubbornness with the customers... Er to realize on the 55 that the bagel had not even been toasted full of butter in addition to the almost frosted creton... And they weren't in the rush there were maybe five customers inside two tanks behind me... January 27, 2025 8:35

Atmosphere: 1

Food: 1

Service: 1

Nathalie Roberge

I have been to the opening twice and the person at reception washes the floor and does not wash their hands, so unhygienic and another morning the same person runs their fingers over their nose because their nose is running and does not don't wash your hands 🤢🤮

Atmosphere: 2

Food: 2

Service: 1

Jonathan Roy

The worst I have visited. The Ti-matins and the bagels are cold. Not even grilling. The two employees tell me that it’s normal that they are toasted. The bread is cold and not toasted in any way. Brief customer service 0!!! I will move on in the future.

Atmosphere: 2

Food: 1

Service: 1

Philippe V.

15-20 minutes to receive my lunch order. Despite having 10 employees, including 5 in preparation, they find ways to cheat with an incomplete order. RIDICULOUS !!

Atmosphere: 3

Food: 1

Service: 1

trystan boivin

The service is very slow

Atmosphere: 5

Food: 4

Service: 1

Stephanie Landry

Coffee and hot chocolate taste like water

Francois Leclere

Very clean and welcoming various products 😛

Atmosphere: 5

Food: 4

Service: 3

Seb Langlois

6:30 a.m. November 3 the team was on fire well done guys at the drive-thru

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