Rôtisseries Benny

Order via the app. Arrived 15 minutes later than the indicated time and I asked for well-done fries and they were very pale so not well-cooked at all. In short, first and last time for me in delivery

Food: 1

Service: 1

The chicken well cooked and delicious, a more than generous portion of fries. I am satisfied with my dinner.

Atmosphere: 4

Food: 5

Service: 5

Online order without problem, but often errors... and the delivery people complain when they don't have tips.. it's at the customers' discretion....

Atmosphere: 2

Food: 3

Service: 1

I wanted to order......seeing the negative comments....I'll pass

The food was very good, fresh, hot and tasty. What impressed me was that it was during peak hour when I came with my friend and we only waited 10-15 maximum before seeing our two orders again! We were the last in the line of 8 people waiting.

The service was very fast as I said and the lady who served us was very kind, she showed us the different formats of their meal and she patiently gave us other explanations, since it was my first time in a Benny&Co. Definitely a restaurant where the employees deserve their tips!

The atmosphere? Well it was a waiting line with chairs, so like any restaurant that only offers take out and delivery.

The only negative point is the tight parking! There is room for around 6-7 cars, including those of delivery people and employees...

Atmosphere: 5

Food: 5

Service: 5

I got the chef order , I got the smallest chicken leg I ever got in a rotisserie, it was good for a child. The fries were overcooked, bread was cold, I wont be returning to this restaurant compare to St Hubert this was a complete joke!!!

Atmosphere: 3

Food: 1

Service: 2

We placed an order from this location. The delivery man came with his vehicle in front of the house after 1 hour of our order, only to leave without even coming to deliver anything to us. We called and the delivery guy had forgotten one of the two items in our order. He turned around and came back after a total of 1.5 hours of waiting. The food was delivered to us cold. Despite our 3 phone calls to follow up on our order, the service received was of poor quality and we received no compensation or apology from them. Avoid...grotesque customer service. Lack of professionalism and when we asked to speak to the manager, he was too busy to take our call.

Atmosphere: 1

Food: 2

Service: 1

Order taken away, the chicken was not cooked enough, and we forgot to add the breads, in both meals

Atmosphere: 3

Food: 2

Service: 3

Update 2024-09-02: Fries smell and taste not good. Bread too. The rest is OK. There isn't a single customer left when we go there. The order is ready in just 5 minutes so reheated? It's time for the owners to wake up (for the umpteenth time). Who is responsible for running the restaurant in Beloeil?

Very very bad experience...chicken poutine (white) with three pieces of brown chicken inside the poutine...Request for compensation from the manager who in the end said he was going to be able to send me one back! And in the end, get a $3 discount on my next order… $3?! It's laughing at me..I pay $30 for a single poutine and not even able to send me a poutine or give me decent credit..I'm not asking for the moon, but it's not up to me to pay for your employees who don't do the job... even 25% would have done the trick...! There 3$ let's see!!! You laugh at people and seeing your opinions I'm not the only one.. now I would never order from you again! I'm going to drive 10 minutes to go to Benny et co! There they listen to their customers at least... to anyone who would like to order from Benny Beloeil I strongly advise against it!!

Seriously, this restaurant is really not good. Fries not cooked, incomplete order like a club no chicken, a popcorn poutine no chicken popcorn, no sauce. You order a breast you get a thigh no salad and so on.

Food: 2

Service: 3

During my last 3 orders there were either missing items that we paid for, or they did not put the right thing ordered and during the last order a meal was missing! I called to explain the situation and ask that the meal not received be refunded or that we receive compensation. The lady told me no because they are going to return a meal... which was received 50 minutes later, great fun for the person in our family who has to eat alone. That's 3 family meals that you scrapped for us, never again for us Benny Beloeil! I'm not the type to complain, look at my other reviews, but this is too much!

Atmosphere: 1

Food: 2

Service: 1

I order a chicken poutine with extra chicken and 6 croquettes on DoorDash. Coke and sauce for the croquettes are not included (this is not the first time they have forgotten my drink). There are only 5 kibbles, they are cold and hard. The poutine has little sauce and zero extra chicken and minimal cheese. Frankly very disappointing. And I very rarely complain.

Atmosphere: 2

Food: 2

Service: 2

I had an exceptional experience at Benny Rôtisserie. The staff were incredibly friendly and attentive, making me feel welcome from the moment I arrived. The roast chicken was perfectly cooked, juicy and full of flavor. The sides were delicious and complemented the meal perfectly. Many thanks to our waitress, who provided excellent service for our takeout order. I highly recommend this restaurant to anyone looking for a great meal

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Poutine Au Poulet Viande Blanche - Méga White Meat Chicken Poutine - Mega

Very good all round, I highly recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rondelles D'oignon Onion Rings, Poutine Poulet Et Bacon Viande Blanche - Régulière White Meat Chicken And Bacon Poutine - Regular