Ben & Florentine

Terrible and rude service I will never order here or go again . I would rather pay uber 25 $ cancellation fee than speak to an unhappy employee or owner.

Simple review forthcoming. We have been here a year before and the food was passable. So we went back in to find that the Food was totally below even average quality. We ordered omlettes which showed up without the vegetables being cooked, the western omlette had something sweet in it (never heard of that), so we sent the vegetarian back and the waitress didnt seem to understand that something was wrong. She just left not to come back, until we flagged down the manager, who was rude in her response after our explanation. She was smirking at the issue. She told us since we were sending it back, the waitress or herself would have to pay for the omlette. Never heard of this. No apology, no explanation, just took the food away and came back with a new one that was just as bad. 60$ for nothing, we will not be back. Not recommended.

Atmosphere: 2

Food: 1

Service: 1

Food was good but service was oki. Staff seemed new and the experienced waiters were tired and stressed out.

Atmosphere: 3

Food: 4

Service: 3

What an incredible dining experience! The food was absolutely delicious. Just as impressive was the service: attentive, friendly, and made us feel truly welcome from start to finish. It’s rare to find both.

Atmosphere: 5

Food: 5

Service: 5

Unlike all the other good reviews, we did not have good service. The lady didn't listen to us. Too fast. She asks a question and doesn't wait for the end of the sentence. We seemed to disturb her. We weren't many customers, maybe 6 or 8 max.
We arrived at 2 p.m., others arrived well after us. The staff preferred to hurry up with their closing which they started at 2:25 p.m. We had to get up, put on our coats and ask for the bill for the waitress to come to us.
Our plates were as if we were being served leftovers. In short, it was not a good experience at all. This doesn't make me want to go back at all.

Atmosphere: 3

Food: 2

Service: 2

Very noisy. Lots of people.

Atmosphere: 3

Food: 3

Service: 5

I think buttering toast takes a degree and your boyfriend telling them it doesn't change

Atmosphere: 3

Food: 3

Service: 3

Once or twice a year I have lunch there...I have never been disappointed!!

Atmosphere: 3

Food: 4

Service: 4

Absolutely incredible service and friendly staff , would recommend 1000000000%

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Poêlée Mexicaine, Avocado Toast

Absolutely incredible service and friendly staff , would recommend 1000000000%

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Toast

Perfect place for lunch! The service is good.

Atmosphere: 5

Food: 5

Service: 5

Very good service from Mollie our waitress. The portions were generous and everything was excellent. THANKS!

Atmosphere: 5

Food: 5

Service: 5

I went with my partner a couple of months ago and we had okay service, but the food was late and cold. My partner's eggs weren’t cooked fully and the egg white was still dripping and gooey. For me, my pancake tasted like it was made an hour or two ago and left aside it had a weird taste. And as for my bacon, it was overly cooked and cold in the plate. It was breaking to the touch and not edible. We had a nice waitress but for the amount of people that were in the restaurant, which was 3 other tables, it took them a while to even get the plates out and with that time could’ve of made fresher and well cooked plates in my opinion.

Best service with the beautiful Valérie
Extraordinary welcome, smiling
The food yummmmm

Atmosphere: 4

Food: 4

Service: 4

Filled well for not too much money with good service

Atmosphere: 5

Food: 5

Service: 5