To be avoided, especially on weekends... the employees, not to mention teenagers, are not trained or trained. Incomplete orders, inconsistent food quality, unacceptable waiting time inside. I know something about it, I'm a regular customer 7 days a week. In addition, there are regular shortages of food, but that's another problem. The boss is only interested in his cash, well-being and customer service, he doesn't care. This week the front door was broken down by a vehicle (accident), but 3-4 days later it has still not been repaired. Message to the boss: “There are no bad employees or managers… there are just bad bosses” Tim Horton's parent company should intervene even if this guy has several franchises nearby. I can already hear him saying: yeah but it’s because of the lack of employees. To this I would answer: 3 or 4 trained employees are more efficient than 3 - 4 “trained” employees on the floor. This problem is not new, it is recurring, a sign of an ABSENT boss.
Atmosphere: 2
Food: 2
Service: 1
Xim LA
The worst experience here, they don’t check my order and give me another order, I wait more than 10 minutes for my order in car, I recommend be more professional because I lost my time
Atmosphere: 1
Food: 1
Service: 1
Hicham MAROUAZI
The worst TimHortons in Canada They are too too too slow zero service no respect for customers No stock management, everything is empty. The staff really doesn't care
absolutely avoid!
Atmosphere: 1
Food: 1
Service: 1
Stephanie Dubois
The service inside was completely absent after 10 minutes. We ended up going to the drive-thru.
Atmosphere: 3
Food: 4
Service: 1
Mohammed El hitar
It's been more than 6 months and I'm a regular customer. But today a gentleman called Peros has no patients because I had a problem paying with my phone. I ask him to pass me the machine and as if he doesn't want to and tells me you don't even know how to pay. Thank you if I drive 10 minutes to come and your employ makes fun of us. And he even threatens me and says go ahead, why don't I if your employees are not happy they should shout at you not at the customers and I will follow that so that I see an action was taken
Lorraine Couture
Basket Too good To go disappointing I know the products are from the day before but it was definitely meant to be thrown away.
Atmosphere: 1
Food: 1
Service: 1
Dyane Giguère
Before the pandemic it was open at all times. The pandemic changed everything.
Michel Morel
Inaccurate order.... complicated service The feeling of disturbing the interior order clerk
Atmosphere: 1
Food: 4
Service: 1
Nicholas Dagher
The cashier was really nice but the person who made my sandwich didn't want to make a little more effort. Photo of how I received the sandwich and photo after I took 5 seconds to replace the condiments. This isn't the first time, hoping this comment would make a difference..
I wanted to order, inside, a plain timBlt bagel with a sausage worker wrap. AFTER paying, the cashier tells me that he no longer has any breakfast potatoes for the wrap and his colleague shouts to him that he no longer has any plain bagels. I told him that I want a refund because 3/4 of my order was missing and we had to wait 15 minutes for a refund because no one on the floor knew how to do it! I started to lose my patience and after 15 minutes the person with the sandwich finally decided to make the refund. No sorry for the lack of products. I understand that it's not the cashier's fault but having already worked at tim she didn't do much to find the person responsible.
To be avoided, especially on weekends... the employees, not to mention teenagers, are not trained or trained. Incomplete orders, inconsistent food quality, unacceptable waiting time inside. I know something about it, I'm a regular customer 7 days a week. In addition, there are regular shortages of food, but that's another problem. The boss is only interested in his cash, well-being and customer service, he doesn't care. This week the front door was broken down by a vehicle (accident), but 3-4 days later it has still not been repaired. Message to the boss: “There are no bad employees or managers… there are just bad bosses” Tim Horton's parent company should intervene even if this guy has several franchises nearby. I can already hear him saying: yeah but it’s because of the lack of employees. To this I would answer: 3 or 4 trained employees are more efficient than 3 - 4 “trained” employees on the floor. This problem is not new, it is recurring, a sign of an ABSENT boss.
Atmosphere: 2
Food: 2
Service: 1
The worst experience here, they don’t check my order and give me another order, I wait more than 10 minutes for my order in car, I recommend be more professional because I lost my time
Atmosphere: 1
Food: 1
Service: 1
The worst TimHortons in Canada
They are too too too slow
zero service
no respect for customers
No stock management, everything is empty.
The staff really doesn't care
absolutely avoid!
Atmosphere: 1
Food: 1
Service: 1
The service inside was completely absent after 10 minutes. We ended up going to the drive-thru.
Atmosphere: 3
Food: 4
Service: 1
It's been more than 6 months and I'm a regular customer. But today a gentleman called Peros has no patients because I had a problem paying with my phone. I ask him to pass me the machine and as if he doesn't want to and tells me you don't even know how to pay. Thank you if I drive 10 minutes to come and your employ makes fun of us. And he even threatens me and says go ahead, why don't I if your employees are not happy they should shout at you not at the customers and I will follow that so that I see an action was taken
Basket Too good To go disappointing
I know the products are from the day before
but it was definitely meant to be thrown away.
Atmosphere: 1
Food: 1
Service: 1
Before the pandemic it was open at all times. The pandemic changed everything.
Inaccurate order.... complicated service
The feeling of disturbing the interior order clerk
Atmosphere: 1
Food: 4
Service: 1
The cashier was really nice but the person who made my sandwich didn't want to make a little more effort. Photo of how I received the sandwich and photo after I took 5 seconds to replace the condiments.
This isn't the first time, hoping this comment would make a difference..
Atmosphere: 3
Food: 1
Service: 3
Very professional and fast thank you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very slow service
Food: 2
Service: 1
Messy place
Atmosphere: 1
Food: 2
Service: 1
always clean, great team in the morning
Atmosphere: 5
Food: 5
Service: 5
Proximity, cleanliness, courteous staff
Parking: Limit
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwichs Jambon Fromage Cheddar
I wanted to order, inside, a plain timBlt bagel with a sausage worker wrap. AFTER paying, the cashier tells me that he no longer has any breakfast potatoes for the wrap and his colleague shouts to him that he no longer has any plain bagels. I told him that I want a refund because 3/4 of my order was missing and we had to wait 15 minutes for a refund because no one on the floor knew how to do it! I started to lose my patience and after 15 minutes the person with the sandwich finally decided to make the refund. No sorry for the lack of products. I understand that it's not the cashier's fault but having already worked at tim she didn't do much to find the person responsible.
Atmosphere: 1
Food: 1
Service: 1
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