Tim Hortons

355 Mnt Sanche, Boisbriand
(514) 465-5589

Recent Reviews

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Nicolas Saint-Jacques

The white lady that served made a mistake with my order and then she proceeded to correct her mistake by walking away and swearing. I was served on August 19th at 4:30 PM. Service is slow.

Atmosphere: 5

Food: 5

Service: 2

Thomas Lavoie

Forced people to order from the electronic board, lack of employees, doesnt help people with the self order machine either

Atmosphere: 2

Service: 1

Dan Smith

Amazing service from Josée!
I had a great experience at this Tim Hortons thanks to Josée. She was incredibly friendly, attentive, and made my visit feel genuinely welcoming. It’s always refreshing to be greeted with a smile and positive attitude she went above and beyond. Employees like Josée make all the difference. Keep up the great work!

Atmosphere: 5

Food: 5

Service: 5

Dee Gibson

This is the slowest Tim Horton ever and nobody there care about the store, garbage on the floor, staff walking by 12 time not picking it up... No smiles, no good morning, no thank you !

Atmosphere: 1

Food: 3

Service: 1

Yves Mailhot

To be avoided, especially on weekends... the employees, not to mention teenagers, are not trained or trained. Incomplete orders, inconsistent food quality, unacceptable waiting time inside. I know something about it, I'm a regular customer 7 days a week. In addition, there are regular shortages of food, but that's another problem. The boss is only interested in his cash, well-being and customer service, he doesn't care. This week the front door was broken down by a vehicle (accident), but 3-4 days later it has still not been repaired. Message to the boss: “There are no bad employees or managers… there are just bad bosses” Tim Horton's parent company should intervene even if this guy has several franchises nearby. I can already hear him saying: yeah but it’s because of the lack of employees. To this I would answer: 3 or 4 trained employees are more efficient than 3 - 4 “trained” employees on the floor. This problem is not new, it is recurring, a sign of an ABSENT boss.

Atmosphere: 2

Food: 2

Service: 1

Xim LA

The worst experience here, they don’t check my order and give me another order, I wait more than 10 minutes for my order in car, I recommend be more professional because I lost my time

Atmosphere: 1

Food: 1

Service: 1

Hicham MAROUAZI

The worst TimHortons in Canada
They are too too too slow
zero service
no respect for customers
No stock management, everything is empty.
The staff really doesn't care

absolutely avoid!

Atmosphere: 1

Food: 1

Service: 1

Stephanie Dubois

The service inside was completely absent after 10 minutes. We ended up going to the drive-thru.

Atmosphere: 3

Food: 4

Service: 1

Mohammed El hitar

It's been more than 6 months and I'm a regular customer. But today a gentleman called Peros has no patients because I had a problem paying with my phone. I ask him to pass me the machine and as if he doesn't want to and tells me you don't even know how to pay. Thank you if I drive 10 minutes to come and your employ makes fun of us. And he even threatens me and says go ahead, why don't I if your employees are not happy they should shout at you not at the customers and I will follow that so that I see an action was taken

Lorraine Couture

Basket Too good To go disappointing
I know the products are from the day before
but it was definitely meant to be thrown away.

Atmosphere: 1

Food: 1

Service: 1

Dyane Giguère

Before the pandemic it was open at all times. The pandemic changed everything.

Michel Morel

Inaccurate order.... complicated service
The feeling of disturbing the interior order clerk

Atmosphere: 1

Food: 4

Service: 1

Nicholas Dagher

The cashier was really nice but the person who made my sandwich didn't want to make a little more effort. Photo of how I received the sandwich and photo after I took 5 seconds to replace the condiments.
This isn't the first time, hoping this comment would make a difference..

Atmosphere: 3

Food: 1

Service: 3

houssem driss

Very professional and fast thank you

Atmosphere: 5

Food: 5

Service: 5

syed mukhtar Hassan

Very slow service

Food: 2

Service: 1

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