Positively surprised! Went in with small kids and it was a great experience. It’s just simple to order pasta with them, they loved it, it was well served and the food better than expected. Service was excellent!
Atmosphere: 5
Food: 4
Service: 5
Philip
Good food but could be a little bigger and love the unlimited bread bar a bit salty on the food but overall I enjoyed it
Atmosphere: 5
Food: 4
Service: 4
Shawna White
Food was cold when we got it Expensive for what it is and for the quality
Atmosphere: 2
Food: 2
Service: 3
Michael Viger
Nice decor however bread bar was blocked off to us with benched seating back-to-back-to-back the entire aisle - had to walk all around back and forth. Service dude was polite but unnecessarily loud. Asked us for berverages but when we asked for plain water just dropped the bottle withoit serving us (we had to serve ourselves). Then had to wait 1 hr to get our meals - the joint was only 1/4 capacity but the service guy seemed a bit disorganized. Never came by to say how good was our meal. Had to flag him down twice for the water bottle refills - to which he continued to plop the bottle down and leave us to our refills. Food was good but really SALTY !! Bread bar was fine. Service was extremely slow and charmless. Only gave a 12% tip - felt I was generous at that.
One last note : 2 pita + caesar salads, 1 lasagna & 1 fish plate = 140$ !!! Yikes ! Montreal 2nd tier restaurants are ridiculously expensive !! Disappointing.
Atmosphere: 4
Food: 3
Service: 2
Amy Mc
Very kind server, tasty food, nice presentation. Everything was lovely!
Andréanne Tremblay
The waiter did a fantastic job, but the kitchen made us wait for 2h30 and the restaurant wasn't even half full. The kitchen didn't communicate with the waiter, the food was very basic (even for a Pacini I mean I know what I'm getting into), my pizza was 25$ for an individual basic thing not even something special or high end produce just a regular all dressed. Needless to say I won't go back
Atmosphere: 2
Food: 2
Service: 5
Stephane Molliex
Very nice experience!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pâtes Carbonara, Escargots
Benoit Lefebvre
I find that this restaurant chain (like many others) has declined since the pandemic. The quality of food has gone down, and the prices have gone up. It can be an interesting restaurant for an outing with children, they generally love the bread bar which sets Pacini apart from the competition. But for an adult outing, I would choose another place.
Atmosphere: 3
Food: 3
Service: 4
Ghizlaaanee
Nice setting, warm staff!
Mme. Basirat
Love this restaurant!! Food and service are great ?
The service was really good, it stood out to us! We had the Pineapple Basil mocktails and I recommend it!
Atmosphere: 5
Food: 5
Service: 5
Diane Raymond
We waited a very long time to finally get our cold plates. The waitress was very nice. Nothing to say about her service but, poor her, she wanted to warm them up for us but we didn't have time to wait any longer. We had to go to work the next morning...
Atmosphere: 2
Food: 2
Service: 5
David Perl
Food and atmosphere were great service was way below par, 15 min before we got a menu, another 20 min to take our order and over 30 to get food….hoping better service if we return
Atmosphere: 4
Food: 4
Service: 1
Martin Lavigne
Un pure désastre notre souper…
Plus de 3.5 heures sur place…
Manger froid car la gérante pense aider en sortant les commandes sur le bar qui reste la 15/20 minutes…la
Moitié de notre table à manger diète ou complètement froid… à 30$ l assiette j appel ça du vol
J ai entendu des dizaines de clients se plaindre ce soir…
La serveuse bien que très gentille n a juste aucune compétence surement du au manque de formation par les gestionnaires…
Pus jamais Pacini
Martin Le Mexicain
Un pure désastre notre souper…
Plus de 3.5 heures sur place…
Manger froid car la gérante pense aider en sortant les commandes sur le bar qui reste la 15/20 minutes…la
Moitié de notre table à manger diète ou complètement froid… à 30$ l assiette j appel ça du vol
J ai entendu des dizaines de clients se plaindre ce soir…
La serveuse bien que très gentille n a juste aucune compétence surement du au manque de formation par les gestionnaires…
Pus jamais Pacini
Positively surprised! Went in with small kids and it was a great experience. It’s just simple to order pasta with them, they loved it, it was well served and the food better than expected. Service was excellent!
Atmosphere: 5
Food: 4
Service: 5
Good food but could be a little bigger and love the unlimited bread bar a bit salty on the food but overall I enjoyed it
Atmosphere: 5
Food: 4
Service: 4
Food was cold when we got it
Expensive for what it is and for the quality
Atmosphere: 2
Food: 2
Service: 3
Nice decor however bread bar was blocked off to us with benched seating back-to-back-to-back the entire aisle - had to walk all around back and forth. Service dude was polite but unnecessarily loud. Asked us for berverages but when we asked for plain water just dropped the bottle withoit serving us (we had to serve ourselves). Then had to wait 1 hr to get our meals - the joint was only 1/4 capacity but the service guy seemed a bit disorganized. Never came by to say how good was our meal. Had to flag him down twice for the water bottle refills - to which he continued to plop the bottle down and leave us to our refills. Food was good but really SALTY !! Bread bar was fine. Service was extremely slow and charmless. Only gave a 12% tip - felt I was generous at that.
One last note : 2 pita + caesar salads, 1 lasagna & 1 fish plate = 140$ !!! Yikes ! Montreal 2nd tier restaurants are ridiculously expensive !! Disappointing.
Atmosphere: 4
Food: 3
Service: 2
Very kind server, tasty food, nice presentation. Everything was lovely!
The waiter did a fantastic job, but the kitchen made us wait for 2h30 and the restaurant wasn't even half full. The kitchen didn't communicate with the waiter, the food was very basic (even for a Pacini I mean I know what I'm getting into), my pizza was 25$ for an individual basic thing not even something special or high end produce just a regular all dressed. Needless to say I won't go back
Atmosphere: 2
Food: 2
Service: 5
Very nice experience!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pâtes Carbonara, Escargots
I find that this restaurant chain (like many others) has declined since the pandemic. The quality of food has gone down, and the prices have gone up. It can be an interesting restaurant for an outing with children, they generally love the bread bar which sets Pacini apart from the competition. But for an adult outing, I would choose another place.
Atmosphere: 3
Food: 3
Service: 4
Nice setting, warm staff!
Love this restaurant!! Food and service are great ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lasagna Grandiosa
Restaurantji Recommends
The service was really good, it stood out to us! We had the Pineapple Basil mocktails and I recommend it!
Atmosphere: 5
Food: 5
Service: 5
We waited a very long time to finally get our cold plates. The waitress was very nice. Nothing to say about her service but, poor her, she wanted to warm them up for us but we didn't have time to wait any longer. We had to go to work the next morning...
Atmosphere: 2
Food: 2
Service: 5
Food and atmosphere were great service was way below par, 15 min before we got a menu, another 20 min to take our order and over 30 to get food….hoping better service if we return
Atmosphere: 4
Food: 4
Service: 1
Un pure désastre notre souper… Plus de 3.5 heures sur place… Manger froid car la gérante pense aider en sortant les commandes sur le bar qui reste la 15/20 minutes…la Moitié de notre table à manger diète ou complètement froid… à 30$ l assiette j appel ça du vol J ai entendu des dizaines de clients se plaindre ce soir… La serveuse bien que très gentille n a juste aucune compétence surement du au manque de formation par les gestionnaires… Pus jamais Pacini
Un pure désastre notre souper… Plus de 3.5 heures sur place… Manger froid car la gérante pense aider en sortant les commandes sur le bar qui reste la 15/20 minutes…la Moitié de notre table à manger diète ou complètement froid… à 30$ l assiette j appel ça du vol J ai entendu des dizaines de clients se plaindre ce soir… La serveuse bien que très gentille n a juste aucune compétence surement du au manque de formation par les gestionnaires… Pus jamais Pacini
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