Tim Hortons
8075 Bd du Quartier, Brossard
(450) 926-3010
Recent Reviews
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Very poor service. Ordered soup served in a coffee bowl. Sandwich with little sauce. Lady who works on site who doesn't speak a word of French. Hygiene to be desired from the part that makes the sandwiches. I do not recommend this place
Atmosphere: 1
Food: 1
Service: 1
Arriving there this morning at the drive-thru, the two employees were smoking outside, they shouted to me "it won't be long sir" they continued to smoke while I had to wait for them to finish their cigarettes.
I went with my wife to get the offer of 2 ici coffee,the guy gave us only one !!!my wife tried to explain that it's an offer so we must get 2,he was insisting that we ordered one???!no comment and on the top of that they put bacon in the sandwich ..we asked him without...we returned from the parking to adjust the order been waiting ..no apologies..so bad experience..never go there
Atmosphere: 2
Food: 1
Service: 1
Only go there as a last resort. Customer service is horrible, the team doesn’t know the menu, a lot of items always missing, got the wrong order multiple times and on different visits.
Atmosphere: 3
Food: 2
Service: 2
I thinks the past 10 time’s I’ve been there is been an issue with my order, no matter the item I pick, I used to go more often but with the amounts of mistakes and the not caring attitude I had enough this last time I ordered the simplest thing toast with butter and they managed to screw it up… the bread barely toasted and no butter… I mean the drive through was empty I understand if they are in a rush mistakes can happen but this was too much… a chain that died
Atmosphere: 1
Food: 1
Service: 1
Top 3 worst tim hortons i ever been at.
Atmosphere: 1
Food: 1
Service: 1
The service is 180 degrees degraded!!
Doesn't even deserve a star!!!
Bad services,
No respect for customers.
Handling food directly by hand without gloves or tongs,,,
It's shocking!!!
Take care of your health if you happen to pass by there.
Bad service
Atmosphere: 2
Food: 4
Service: 2
Disappointing branch. They practically never have anything in stock… we came at multiple occasions and we love the Tim Hortons chicken noodle soup, but they never carried it in stock… what’s the point of having it on the menu on display then? Also, we ordered a breakfast sausage sandwich recently at 11am on a Saturday and they said they don’t have sausages anymore… which is very odd, especially at this time of the day…? Very disappointed…
Atmosphere: 2
Food: 5
Service: 2
Normally we have excellent service during the week but on this Friday September 13, 2024 there were big gaps.
First, when I went to the counter, I ordered my coffee and my donuts in French and a young man of Indian origin asked me to help him by speaking to him in English because he only speaks English, whatever. I told him that I didn't care that I wanted to be served in French. So the girl in the kitchen came over to take my order.
As I was leaving, I saw 3 young men, 1 of whom had a Tim Horton's uniform, smoking pot sitting on camping chairs, right next to the entrance.
A complaint will be filed with the French language office because this is not the first time that this has happened to this branch and this circus must stop.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Very good service from employees on weekend mornings
Atmosphere: 5
Food: 5
Service: 5
Good customer service, the employees are polite and welcome us well. The restaurant inside is clean.
Atmosphere: 4
Food: 4
Service: 5
Disrespectful services
You order one thing and they give you something else
Honestly never again
Atmosphere: 1
Food: 1
Service: 1
Always disappointed I am a customer I come almost every day we get wet the smallest of things we apologize too bad it's my last time
Service: 1
I will never return here again. The employees working were quite lost. I had to repeat my order 5 times to the man at the cash and he kept adding different items that I did not ask for.
The same man who took my order went to make my sandwich with NO gloves on. My sandwich was cold, I had to return it and ask for it to be heated.
Very unsanitary, the place is dirty with flies everywhere. Never again.
Atmosphere: 1
Food: 1
Service: 1
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