This morning, I ordered a iced latte , your staff give a super sugary one without asking me. I reordered a new one without sugar. And claimed I am willing to repay. The guy gave me a poker face and poured a filtered coffee with little milk and ice . Seriously it is very sad to see a respectable Canadian Brand declined in this way.
image 4u
No boxes for timbits! Disappointed!
Yanick Proulx
No sauce available and they charge an extra for the only sauce they have
Mihaela Alexandra
Says it is open at 5 am, however the doors are locked and the lady inside just stares at you. Nobody answers at drive-thru. The hours are not correct and need to be updated. There was 10 of us just waiting for them to open which they never did. I left at 5:20.
Fares Hamzaoui
Very poor service. Ordered soup served in a coffee bowl. Sandwich with little sauce. Lady who works on site who doesn't speak a word of French. Hygiene to be desired from the part that makes the sandwiches. I do not recommend this place
Atmosphere: 1
Food: 1
Service: 1
John Bradley
Arriving there this morning at the drive-thru, the two employees were smoking outside, they shouted to me "it won't be long sir" they continued to smoke while I had to wait for them to finish their cigarettes.
mohamed ali chekili
I went with my wife to get the offer of 2 ici coffee,the guy gave us only one !!!my wife tried to explain that it's an offer so we must get 2,he was insisting that we ordered one???!no comment and on the top of that they put bacon in the sandwich ..we asked him without...we returned from the parking to adjust the order been waiting ..no apologies..so bad experience..never go there
Atmosphere: 2
Food: 1
Service: 1
MBP
Only go there as a last resort. Customer service is horrible, the team doesn’t know the menu, a lot of items always missing, got the wrong order multiple times and on different visits.
Atmosphere: 3
Food: 2
Service: 2
Kevin Malschafsky
I thinks the past 10 time’s I’ve been there is been an issue with my order, no matter the item I pick, I used to go more often but with the amounts of mistakes and the not caring attitude I had enough this last time I ordered the simplest thing toast with butter and they managed to screw it up… the bread barely toasted and no butter… I mean the drive through was empty I understand if they are in a rush mistakes can happen but this was too much… a chain that died
The service is 180 degrees degraded!! Doesn't even deserve a star!!! Bad services, No respect for customers. Handling food directly by hand without gloves or tongs,,, It's shocking!!! Take care of your health if you happen to pass by there.
josé carlos melo de menezes júnior
Bad service
Atmosphere: 2
Food: 4
Service: 2
Generalarry
Disappointing branch. They practically never have anything in stock… we came at multiple occasions and we love the Tim Hortons chicken noodle soup, but they never carried it in stock… what’s the point of having it on the menu on display then? Also, we ordered a breakfast sausage sandwich recently at 11am on a Saturday and they said they don’t have sausages anymore… which is very odd, especially at this time of the day…? Very disappointed…
Atmosphere: 2
Food: 5
Service: 2
Ben Ouell
Normally we have excellent service during the week but on this Friday September 13, 2024 there were big gaps.
First, when I went to the counter, I ordered my coffee and my donuts in French and a young man of Indian origin asked me to help him by speaking to him in English because he only speaks English, whatever. I told him that I didn't care that I wanted to be served in French. So the girl in the kitchen came over to take my order.
As I was leaving, I saw 3 young men, 1 of whom had a Tim Horton's uniform, smoking pot sitting on camping chairs, right next to the entrance.
A complaint will be filed with the French language office because this is not the first time that this has happened to this branch and this circus must stop.
Atmosphere: 1
Food: 2
Service: 1
Fortin Legrand
Very good service from employees on weekend mornings
This morning, I ordered a iced latte , your staff give a super sugary one without asking me. I reordered a new one without sugar. And claimed I am willing to repay. The guy gave me a poker face and poured a filtered coffee with little milk and ice . Seriously it is very sad to see a respectable Canadian Brand declined in this way.
No boxes for timbits! Disappointed!
No sauce available and they charge an extra for the only sauce they have
Says it is open at 5 am, however the doors are locked and the lady inside just stares at you. Nobody answers at drive-thru. The hours are not correct and need to be updated. There was 10 of us just waiting for them to open which they never did. I left at 5:20.
Very poor service. Ordered soup served in a coffee bowl. Sandwich with little sauce. Lady who works on site who doesn't speak a word of French. Hygiene to be desired from the part that makes the sandwiches. I do not recommend this place
Atmosphere: 1
Food: 1
Service: 1
Arriving there this morning at the drive-thru, the two employees were smoking outside, they shouted to me "it won't be long sir" they continued to smoke while I had to wait for them to finish their cigarettes.
I went with my wife to get the offer of 2 ici coffee,the guy gave us only one !!!my wife tried to explain that it's an offer so we must get 2,he was insisting that we ordered one???!no comment and on the top of that they put bacon in the sandwich ..we asked him without...we returned from the parking to adjust the order been waiting ..no apologies..so bad experience..never go there
Atmosphere: 2
Food: 1
Service: 1
Only go there as a last resort. Customer service is horrible, the team doesn’t know the menu, a lot of items always missing, got the wrong order multiple times and on different visits.
Atmosphere: 3
Food: 2
Service: 2
I thinks the past 10 time’s I’ve been there is been an issue with my order, no matter the item I pick, I used to go more often but with the amounts of mistakes and the not caring attitude I had enough this last time I ordered the simplest thing toast with butter and they managed to screw it up… the bread barely toasted and no butter… I mean the drive through was empty I understand if they are in a rush mistakes can happen but this was too much… a chain that died
Atmosphere: 1
Food: 1
Service: 1
Top 3 worst tim hortons i ever been at.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The service is 180 degrees degraded!!
Doesn't even deserve a star!!!
Bad services,
No respect for customers.
Handling food directly by hand without gloves or tongs,,,
It's shocking!!!
Take care of your health if you happen to pass by there.
Bad service
Atmosphere: 2
Food: 4
Service: 2
Disappointing branch. They practically never have anything in stock… we came at multiple occasions and we love the Tim Hortons chicken noodle soup, but they never carried it in stock… what’s the point of having it on the menu on display then? Also, we ordered a breakfast sausage sandwich recently at 11am on a Saturday and they said they don’t have sausages anymore… which is very odd, especially at this time of the day…? Very disappointed…
Atmosphere: 2
Food: 5
Service: 2
Normally we have excellent service during the week but on this Friday September 13, 2024 there were big gaps.
First, when I went to the counter, I ordered my coffee and my donuts in French and a young man of Indian origin asked me to help him by speaking to him in English because he only speaks English, whatever. I told him that I didn't care that I wanted to be served in French. So the girl in the kitchen came over to take my order.
As I was leaving, I saw 3 young men, 1 of whom had a Tim Horton's uniform, smoking pot sitting on camping chairs, right next to the entrance.
A complaint will be filed with the French language office because this is not the first time that this has happened to this branch and this circus must stop.
Atmosphere: 1
Food: 2
Service: 1
Very good service from employees on weekend mornings
Atmosphere: 5
Food: 5
Service: 5
Loading...