Thursday December 12 around 10 a.m. Terrible customer service! Employees respond to you with attitude and don't know good manners. They aren't even able to say a simple hello when they give you the order and are there talking to each other and laughing as if the customer wasn't there. I advise you to eat somewhere else to avoid being disrespected.
Atmosphere: 1
Food: 2
Service: 1
Gloria Lunetta
Avoid. A lack of professionalism and respect.
Сергей Мельник
Waiting 5 minutes to order a coffee and then looking at a disgruntled girl because I said I was waiting too long
Atmosphere: 4
Food: 4
Service: 1
Fadi Z
Very good service
Atmosphere: 5
Food: 5
Service: 5
Wolfano 666
They are super nice, ready to do anything to serve you 😄
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rafraîchitim Pétillant Baies-hibiscus, Pizza Sur Pain Plat Au Poulet Parmesan
meganemurrayyy
I went to the drive-thru on Sunday October 13 around 10:30, I ordered a Tim matin simply bacon and surprise when I unwrapped my sandwich.. A SIMPLY SAUSAGE. To err is human, I can deal with it. However, when I went inside to correct this mistake the 2 young girls who served me were laughing in my face. A bit ordinary. I do not recommend this branch.
Atmosphere: 1
Food: 1
Service: 1
Lo Aubin
I visited a few weeks ago, my last visit since I won't be returning. An employee named Hilan, not sure how to spell it, clearly has attitude problems. The gentleman did not want to answer a question about a product because there were too many customers. He got angry and it took another employee to step in and ask me to come back later to offer me food as an apology. I prefer to go somewhere where I won't be attacked by an employee at 6:30 in the morning :) I miss the ladies who were there in the morning with their beautiful smiles :)
Atmosphere: 2
Food: 2
Service: 1
Lisette Girard
The drive-through service is terrible! The young man at the counter not only does not understand what we are ordering but he is also arrogant when we try to explain to him that an item was missing from the order!
Service: 1
Julie Senecal
Ask for white bread grilled cheese with bacon Received cheese sandwich with a ton of degeulasse butter Will continue to go to St Remi impeccable service Candiac finish
Atmosphere: 1
Food: 1
Service: 1
Sathya Prabha Girish
Avoid. The workers blame you for their mistakes, this Tim Hortons is poorly managed. I have great luck with them and live nearby and avoid them and go elsewhere.
I had ordered 2 wraps with no eggs in it and they charged me for the eggs they removed. I waited 20-30 minutes just to get my order. People that were behind me had already gotten their orders while i was in front of them and i had been waiting for a long time. when i got home, i took a bite out of my wrap and there were eggs in it even if i told them to remove them. Awful place, never going back there.
Atmosphere: 1
Food: 3
Service: 1
Mathieu Boucher
Fast and efficient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roussette Au Miel Beignes
Gabrielle Fougère
Went in for a snack at 13h, 29 September 2024. The women who was preparing the food, made a mistake she didn’t put the sausage in the sandwich. Ask politely to put it in, she made a face, she took it and basically smashed the sandwich with it. I saw my donut afterwards which is the Nutella donut was smashed as well and the Nutella wasn’t on the donut anymore. Will not comeback.
Food: 1
Service: 1
T Ko
The worst customer service ever, the cashier refused to speak in English and she kept us waiting while they were no customer… terrible experience!
Gabrielle Caron
We show up at 8:15 p.m. to eat. The opening hours say it closes at 10 p.m. The staff tells us that the kitchen is closed! The majority of pastries are covered in bags... We wasted our time!
Thursday December 12 around 10 a.m. Terrible customer service! Employees respond to you with attitude and don't know good manners. They aren't even able to say a simple hello when they give you the order and are there talking to each other and laughing as if the customer wasn't there. I advise you to eat somewhere else to avoid being disrespected.
Atmosphere: 1
Food: 2
Service: 1
Avoid. A lack of professionalism and respect.
Waiting 5 minutes to order a coffee and then looking at a disgruntled girl because I said I was waiting too long
Atmosphere: 4
Food: 4
Service: 1
Very good service
Atmosphere: 5
Food: 5
Service: 5
They are super nice, ready to do anything to serve you 😄
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rafraîchitim Pétillant Baies-hibiscus, Pizza Sur Pain Plat Au Poulet Parmesan
I went to the drive-thru on Sunday October 13 around 10:30, I ordered a Tim matin simply bacon and surprise when I unwrapped my sandwich.. A SIMPLY SAUSAGE. To err is human, I can deal with it. However, when I went inside to correct this mistake the 2 young girls who served me were laughing in my face. A bit ordinary. I do not recommend this branch.
Atmosphere: 1
Food: 1
Service: 1
I visited a few weeks ago, my last visit since I won't be returning. An employee named Hilan, not sure how to spell it, clearly has attitude problems. The gentleman did not want to answer a question about a product because there were too many customers. He got angry and it took another employee to step in and ask me to come back later to offer me food as an apology. I prefer to go somewhere where I won't be attacked by an employee at 6:30 in the morning :) I miss the ladies who were there in the morning with their beautiful smiles :)
Atmosphere: 2
Food: 2
Service: 1
The drive-through service is terrible! The young man at the counter not only does not understand what we are ordering but he is also arrogant when we try to explain to him that an item was missing from the order!
Service: 1
Ask for white bread grilled cheese with bacon
Received cheese sandwich with a ton of degeulasse butter
Will continue to go to St Remi impeccable service
Candiac finish
Atmosphere: 1
Food: 1
Service: 1
Avoid. The workers blame you for their mistakes, this Tim Hortons is poorly managed. I have great luck with them and live nearby and avoid them and go elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I had ordered 2 wraps with no eggs in it and they charged me for the eggs they removed. I waited 20-30 minutes just to get my order. People that were behind me had already gotten their orders while i was in front of them and i had been waiting for a long time. when i got home, i took a bite out of my wrap and there were eggs in it even if i told them to remove them. Awful place, never going back there.
Atmosphere: 1
Food: 3
Service: 1
Fast and efficient
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roussette Au Miel Beignes
Went in for a snack at 13h, 29 September 2024. The women who was preparing the food, made a mistake she didn’t put the sausage in the sandwich. Ask politely to put it in, she made a face, she took it and basically smashed the sandwich with it. I saw my donut afterwards which is the Nutella donut was smashed as well and the Nutella wasn’t on the donut anymore. Will not comeback.
Food: 1
Service: 1
The worst customer service ever, the cashier refused to speak in English and she kept us waiting while they were no customer… terrible experience!
We show up at 8:15 p.m. to eat. The opening hours say it closes at 10 p.m. The staff tells us that the kitchen is closed! The majority of pastries are covered in bags... We wasted our time!
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