Tim Hortons

Tim Hortons is no longer what it was a few years ago. More and more, the service is getting bad. The food is bad, the service is bad, and the opening hours have changed a lot. Frankly, I am very disappointed because Tim Hortons was the symbol of Canada, but that is no longer the case. What a shame!

Atmosphere: 2

Food: 3

Service: 2

The manager left 2 young boys to work on a weekend where there was a hockey tournament right next door! Young people serve the drive-thru a lot more. No more stock (biscuit, pepperoni, etc.) Very long waiting time and it's far from being because of the two young people trying to do their best. Frankly, the bosses should see to putting more people to work instead of cutting hours. Tim Horton's is starting to get tough...and not just that, it's the same everywhere!

Atmosphere: 1

Food: 1

Service: 1

Cédrick served us really well and with a big smile 😁 thank you for this experience, if you come it’s guaranteed to have a great time 🤭

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beigne de Rêve Avec Nutella

Cédrick is the king, he deserves 20%

Atmosphere: 5

Food: 5

Service: 5

Great service from Cédrick, he should be promoted, he’s the best 🥰🥰

Atmosphere: 5

Food: 5

Service: 5

Cédrick must be promoted, he’s the goat 🙏🔥

Atmosphere: 5

Food: 5

Service: 5

Very fast drive-thru service
Great teams

Atmosphere: 5

Food: 5

Service: 5

Worst Tim Horton's ever...EVERY time I've been there, there's always something broken, especially the latte machine...each time, they're mixed up and we never get the right order.. 2x in a row, they made me pay for the wrong order...today we order something very simple...2 hazelnut cold brews, a raisin bagel with butter and a full flavor bagel with bacon. and cream cheese... our cold brews had no ice so were lukewarm. I open my bagel...it's not a raisin bagel but a Sesame bagel so my partner gives it back to the young girl at the counter, repeating to her what I wanted...she gives me a new bagel. ..raisin bagel with cream cheese 😡 lord...I get into it because clearly at the drive-thru it doesn't work...I ask the young girl who makes the sandwiches to give me back the good thing , what she does...I'll come back to the car and my partner can't believe it, he had his bagel full of cream cheese flavor BUT they didn't put his bacon... last time we went there..next time we'll go to the one de Delson next to Pasquier...when we went, there didn't seem to be any adult supervisor on site...I sincerely believe that the owner should consider leaving his restaurant in the hands of someone who cares that it works GOOD....

To eat inside… waited 15 minutes for our wrap and bagel… all the drive-through services went first! Dry wrap and very poorly rolled

Atmosphere: 1

Food: 1

Service: 1

Frankly ? How dare you think we're going to eat this toast without saying anything? Your service this morning Monday, November 4, super disappointing. Would you have eaten them? A little common sense wouldn't hurt and neither would a smile for the customer.

Great week teams. It's nice to finally receive good service

Atmosphere: 4

Food: 4

Service: 5

No sense how much service you ever get there, and what's more, people talk to you like you're trash, I've never seen that

Atmosphere: 1

Food: 1

Service: 1

Very clean and nice coffe shop. I wish they could hire more staff so it could be open 24/7.

Atmosphere: 5

Food: 5

Service: 5

Every time I order from this location there is something wrong with my order: bagels with incorrect toppings and it is NEVER even cut in two like every other location, no whipped cream on iced capps. The staff really needs together their shit together or location needs more qualified management.

Atmosphere: 1

Food: 1

Service: 1

Could be better, lack of smiles on the faces of some people, lack of training for some people.

Atmosphere: 3

Food: 4

Service: 3