Today I've had enough! The service and management of this location has gotten ridiculously bad and inefficient. When there is a few cars in the drive through the staff suddenly forgets that there are people who actually care enough to come to the counter. Customers within the store go unattended to as the staff run around like fools trying to rush and get the orders done one at a time. Regardless to the fact that the drive through ordered a pizza and the lady at the counter just wants a coffee and a donut. That lady has to wait for the Pizza, then the customer to pay and then the staff to notice her before even deciding if they want to respond to her. Take the pizza order, while it's cooking take the counter order and boom more happy customers. Why isn't management training their staff to manage more than one customer at a time? Now, forget trying to just get the order right. Today I passed by and the restaurant was almost empty. I ordered a 3 meat pizza to leverage the promo on my Tims app. First the app froze so I couldn't get the promo. Next the pizza delivered was a cheese pizza. Really! Where is the effort in doing one's job? It wasn't even busy!!! To be honest I will now drive out of my way to go to another location if I ever want to try Tim Horton's again. Very disappointed customer... This is NOT how you treat paying customers. Train your people better!
Atmosphere: 1
Food: 3
Service: 1
Rebaoklm
very poorly maintained unfortunately. could do better, especially because of the area it’s located in.
Atmosphere: 5
Food: 1
Service: 3
Kelly Bray
Ordered the new Ryan breakfast meal and received this mess. I have to say that at least it matched the picture. Sadly the picture it matched was on my dog's food
Atmosphere: 1
Food: 1
Service: 1
Josy
The slowest drive-thru of all Tim Hortons...and I do a lot of it
Standley Bigard
Not clean even found a dick in my DLT
rock ringuette
Very long service
Service: 2
Yannick Cote
The worst Tim Horton in Quebec. Endless waiting.ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Karianne Hamel
It's not easy to place an order without errors...
Jo Elmo
Don't be in a hurry if you go through the drive-thru... no jokes there, 20 minutes for 2 flatbread pizzas + 1 iced cappuccino. I almost asked for a refill because I had almost finished it once my order was received.
It was good and fresh
Food: 5
Service: 5
Today I've had enough! The service and management of this location has gotten ridiculously bad and inefficient. When there is a few cars in the drive through the staff suddenly forgets that there are people who actually care enough to come to the counter. Customers within the store go unattended to as the staff run around like fools trying to rush and get the orders done one at a time. Regardless to the fact that the drive through ordered a pizza and the lady at the counter just wants a coffee and a donut. That lady has to wait for the Pizza, then the customer to pay and then the staff to notice her before even deciding if they want to respond to her. Take the pizza order, while it's cooking take the counter order and boom more happy customers. Why isn't management training their staff to manage more than one customer at a time? Now, forget trying to just get the order right. Today I passed by and the restaurant was almost empty. I ordered a 3 meat pizza to leverage the promo on my Tims app. First the app froze so I couldn't get the promo. Next the pizza delivered was a cheese pizza. Really! Where is the effort in doing one's job? It wasn't even busy!!! To be honest I will now drive out of my way to go to another location if I ever want to try Tim Horton's again. Very disappointed customer... This is NOT how you treat paying customers. Train your people better!
Atmosphere: 1
Food: 3
Service: 1
very poorly maintained unfortunately. could do better, especially because of the area it’s located in.
Atmosphere: 5
Food: 1
Service: 3
Ordered the new Ryan breakfast meal and received this mess. I have to say that at least it matched the picture. Sadly the picture it matched was on my dog's food
Atmosphere: 1
Food: 1
Service: 1
The slowest drive-thru of all Tim Hortons...and I do a lot of it
Not clean even found a dick in my DLT
Very long service
Service: 2
The worst Tim Horton in Quebec. Endless waiting.ridiculous.
Atmosphere: 1
Food: 1
Service: 1
It's not easy to place an order without errors...
Don't be in a hurry if you go through the drive-thru... no jokes there, 20 minutes for 2 flatbread pizzas + 1 iced cappuccino. I almost asked for a refill because I had almost finished it once my order was received.
Atmosphere: 1
Food: 4
Service: 2
Restaurantji Recommends
Service so slow, add more staff, it's always the same thing. Twice I changed tack, never again
Atmosphere: 1
Food: 1
Service: 1
Super service
Atmosphere: 5
Food: 5
Service: 5
Rush hour is really busy/long wait but it's just a Tim Hortons and what you'd expect
Atmosphere: 3
Food: 4
Service: 3
The slowest service I have ever seen, every time...
Little frequented. Patient and very accommodating staff.
Atmosphere: 5
Food: 4
Service: 5
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