Just sat 20 mins to wait for my order. There are two other people eating in the restaurant. I had to ask for my order as they erased it from the board but didn't give it to me. At that point they realized that they forgot to make fries and offered if I wanted my food without the fries. Now I am eating a cold burger with scorching fries.
Victoria Shi
Worst customer service ever ew bro fix ts
pardeep mann
McDonald is known for its best service , but today I had very very worst experience with the staf.very unprofessional, Rude and worst communication skills , around 12:30pm . such bad service
Service: 1
Jf Bois
Another McDonald's asti who is not capable of making mistakes...
Atmosphere: 1
Food: 1
Service: 1
Carlos Eduardo (Carly_Toes)
Not fast service, to avoid if you want to swing fast grab a meal because I wait for 25min for a simple happy meal at times. Too many long waiting times to say it's gotten better.
It's a McDonald's let's be real here.
Atmosphere: 3
Food: 2
Service: 2
Patrick Bélanger
Not able to make a simple command! Put anything in the burger so the customer leaves! Even if it took 10min for 4 mcdouble
Atmosphere: 2
Food: 1
Service: 1
Sam Brazz
I'm really disappointed with my latest experience at McDonald's, and I feel the need to share my thoughts. I ordered a burger, specifying that I wanted two pickles, because that's really what makes the difference for me. To my surprise, when I opened my burger, I only found one pickle. This is unacceptable! This small detail may seem trivial, but it shows a lack of care in preparing orders. The pickles add a touch of crunch and acidity that enhances the flavor of the burger, and without them it's just disappointing. Additionally, service was particularly slow that day, and I had to wait much longer than usual to receive my order. When I tried to report the problem, the staff seemed disinterested and unresponsive to my concerns. This left me with a bitter taste, and I felt like my satisfaction as a customer was not a priority. I really hope they take this feedback seriously and improve their service, because right now I'm far from satisfied and wondering if I'll come back.
Sarah Thibodeau
Not the first time I've been here but I ordered a luxury cheeseburger
No Mayo no mustard ask for extra pickle no pickle He really didn't have any salad Dry bread
Atmosphere: 1
Food: 1
Service: 3
Philippe Lamoureux
Worst McDonald’s experience ever…
Atmosphere: 1
Food: 1
Service: 1
Alex T
Uber order. I accidentally selected this McDonald's which is far from my home. My big mac's bread was hard and not fresh...my son's happy feast had no yogurt or toys....No sauce for our chicken nuggets, no straw for our drinks. Our fries were overcooked and dried out.
This is not the first time I have ordered from this place and this time will be the last, the service is lousy (waiting 15 minutes before being served at the car as well as at the counter) and this is not the case. It's not rush hour. The food is either not cooked enough, like the fries, or receive the cold Mc Croquettes without sauce and the non-carbonated soft drink (order from the car) without forgetting a Big Mac without condiment or sauce. An owner who listens to his customers doesn't let things happen. There is a blatant lack of staff or simply incompetent staff.
Atmosphere: 1
Food: 1
Service: 1
Boulerice Thomas
The lady told us to start the line again for no reason and we had to wait another 15 minutes.
Atmosphere: 4
Food: 4
Service: 1
Annick Tagny
Home = 0 Friendliness = 0
Atmosphere: 1
Food: 2
Service: 1
kelly tremblay
Horrible service and very rude
Celine Lefebvre
I ordered in FRENCH, and I told the cashier a minimum of 3 times what the order was, and he said yes with a nod. The order was STILL wrong! He added 2 extra McCrispys (we asked for 2 Junior chickens which was also charged). I asked for extra ranch on all the wraps and he only added it to one. I asked for the new Bacon Parmesan quarter pounder and they gave us a VERY dry normal quarter pounder with NO cheese?!?! That's very far off from what was asked, in my opinion.
In conclusion, we were overcharged, given the wrong food and weren't listened to.
Just sat 20 mins to wait for my order. There are two other people eating in the restaurant. I had to ask for my order as they erased it from the board but didn't give it to me. At that point they realized that they forgot to make fries and offered if I wanted my food without the fries. Now I am eating a cold burger with scorching fries.
Worst customer service ever ew bro fix ts
McDonald is known for its best service , but today I had very very worst experience with the staf.very unprofessional, Rude and worst communication skills , around 12:30pm .
such bad service
Service: 1
Another McDonald's asti who is not capable of making mistakes...
Atmosphere: 1
Food: 1
Service: 1
Not fast service, to avoid if you want to swing fast grab a meal because I wait for 25min for a simple happy meal at times. Too many long waiting times to say it's gotten better.
It's a McDonald's let's be real here.
Atmosphere: 3
Food: 2
Service: 2
Not able to make a simple command! Put anything in the burger so the customer leaves! Even if it took 10min for 4 mcdouble
Atmosphere: 2
Food: 1
Service: 1
I'm really disappointed with my latest experience at McDonald's, and I feel the need to share my thoughts. I ordered a burger, specifying that I wanted two pickles, because that's really what makes the difference for me. To my surprise, when I opened my burger, I only found one pickle. This is unacceptable! This small detail may seem trivial, but it shows a lack of care in preparing orders. The pickles add a touch of crunch and acidity that enhances the flavor of the burger, and without them it's just disappointing. Additionally, service was particularly slow that day, and I had to wait much longer than usual to receive my order. When I tried to report the problem, the staff seemed disinterested and unresponsive to my concerns. This left me with a bitter taste, and I felt like my satisfaction as a customer was not a priority. I really hope they take this feedback seriously and improve their service, because right now I'm far from satisfied and wondering if I'll come back.
Not the first time I've been here but I ordered a luxury cheeseburger
No Mayo no mustard ask for extra pickle no pickle
He really didn't have any salad
Dry bread
Atmosphere: 1
Food: 1
Service: 3
Worst McDonald’s experience ever…
Atmosphere: 1
Food: 1
Service: 1
Uber order. I accidentally selected this McDonald's which is far from my home. My big mac's bread was hard and not fresh...my son's happy feast had no yogurt or toys....No sauce for our chicken nuggets, no straw for our drinks. Our fries were overcooked and dried out.
Atmosphere: 1
Food: 2
Restaurantji Recommends
This is not the first time I have ordered from this place and this time will be the last, the service is lousy (waiting 15 minutes before being served at the car as well as at the counter) and this is not the case. It's not rush hour. The food is either not cooked enough, like the fries, or receive the cold Mc Croquettes without sauce and the non-carbonated soft drink (order from the car) without forgetting a Big Mac without condiment or sauce. An owner who listens to his customers doesn't let things happen. There is a blatant lack of staff or simply incompetent staff.
Atmosphere: 1
Food: 1
Service: 1
The lady told us to start the line again for no reason and we had to wait another 15 minutes.
Atmosphere: 4
Food: 4
Service: 1
Home = 0
Friendliness = 0
Atmosphere: 1
Food: 2
Service: 1
Horrible service and very rude
I ordered in FRENCH, and I told the cashier a minimum of 3 times what the order was, and he said yes with a nod. The order was STILL wrong! He added 2 extra McCrispys (we asked for 2 Junior chickens which was also charged). I asked for extra ranch on all the wraps and he only added it to one. I asked for the new Bacon Parmesan quarter pounder and they gave us a VERY dry normal quarter pounder with NO cheese?!?! That's very far off from what was asked, in my opinion.
In conclusion, we were overcharged, given the wrong food and weren't listened to.
0 Stars.
Atmosphere: 1
Food: 1
Service: 1
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