Tim Hortons

Made a big order they always forget something missing my wraps

Atmosphere: 1

Food: 5

Service: 1

Incredibly rude. Had a fight with customers, and their food was stale.

Atmosphere: 1

Food: 3

Service: 1

Decafe was cold!!!

Food: 1

clean friendliness

Best tim Hortons where all employees know what they are doing and always get your coffee right !.
Going there for quite some years and I would say best managed tims I have ever seen.
- Ricky

I ordered iced chai latte with less ice and food and the cashier gave me this less ice and also the lady who make food served a food like she is throwing food on us

Atmosphere: 1

Food: 1

Service: 1

Is there anytime you need a coffee or/and a snack

Atmosphere: 5

Food: 3

Service: 4

The black guy was so rude, couldnt understand English , i just controlled my anger the way he was throwing milk everywhere

Atmosphere: 1

Food: 1

Service: 1

Service is not good

Atmosphere: 4

Food: 5

Service: 3

Got the order wrong.

Atmosphere: 3

Food: 2

Service: 2

im Hortons in Châteauguay offers exactly what you'd expect from Canada's iconic coffee chain: consistent coffee, quick snacks, and friendly service in a casual, welcoming environment. Whether you’re stopping in for your morning double-double or grabbing a bite on the go, this location delivers on speed and familiarity.

The staff is generally efficient and courteous, especially during peak hours, managing the steady flow of drive-thru and dine-in customers with professionalism. The coffee is fresh, the baked goods are well-stocked, and mobile orders are handled promptly. Cleanliness is well maintained in the dining area, and the atmosphere is relaxed, making it a convenient place for a quick meeting or a solo coffee break.

Parking is usually easy, and the drive-thru moves quickly even during busy hours. While it’s not a gourmet destination, it’s a reliable stop that locals appreciate for its comfort, consistency, and Canadian charm.

Overall, a solid Tim Hortons location—dependable, fast, and true to what the brand promises.

Atmosphere: 5

Food: 5

Service: 5

Person at morning drive through window very rude and unexperienced

I pass by this timmie’s every day before work and the employees are nice and efficient! Whenever I pull up to the drive thru window, I am greeted with a smile— great service!

Atmosphere: 5

Food: 5

Service: 5

Very slow service not a clue what they’re doing

Je me suis rendue à cet établissement avec deux amies hier soir. La jeune fille qui nous a servies était souriante, serviable, d'une grande politesse. Tout juste avant 22 heures, elle est venue à notre table nous dire que le resto était fermé. Lorsque nous avons quitté et que nous étions dans le stationnement, elle est sortie pour nous saluer. Cette jeune employée a le sens du service à la clientèle.