Jack Astor's Bar & Grill Dorval

I went to jacks with a friend tonight and the service was horrible. The server, Maria, came only to see us after we had been sitting for 20 minutes, it took 15 minutes for us to get our drinks after ordering them. The food took even longer. We didn’t get water until we asked for them. All of our food was dry and over cooked. After getting our food I asked the runner for mayo, she rolls her eyes at me, sighs and walks away. When I ordered an other drink, it took her 20 minutes to get it after having reminded her twice she says “sorry I forgot”. Long story short not a great experience there. Keep in mind this is a Monday night with maybe 4 tables in the whole restaurant.

Atmosphere: 4

Food: 2

Service: 1

The Memphis steak was very good. Cooked perfectly. Our group ate at the bar. The bartender was very attentive even though he was busy. I would return the next time I am in the area. If you don't speak French, just ask for an English menu, they do have them.

Atmosphere: 5

Food: 5

Service: 5

Definitely a great experience. The food was great and so was the service. We did not wait very long for our food even though it was very busy.

Atmosphere: 4

Food: 4

Service: 4

Very good i am a loyal customer for 8 years since i was five! I like chicken wings!

Atmosphere: 5

Food: 5

Service: 5

All good. Kevin is the best waiter.thank you

Atmosphere: 5

Food: 5

Service: 5

Thanks Kevin all good👍

Atmosphere: 5

Food: 5

Service: 5

4 times I've been here. Loved it!

Atmosphere: 5

Food: 5

Service: 5

We were served by the lovely Cyann. She was very kind and helpful.

Atmosphere: 5

Food: 5

Service: 5

Service was absolutely awful. Not a difficult order. It was simply chicken fingers and the wait ridiculous. It was a quiet night a lot of wait staff just getting things done. When we pointed out we still hadn’t received our chicken fingers waitress said haven’t you received them. When we said no, keep in mind she hadn’t checked on us at any point, she blamed the kitchen. After we received them finally she never once checked on us until I asked for the bill.

Atmosphere: 4

Food: 5

Service: 1

Food was amazing aside from some minor complaints. We had Pad Thai, the buffalo blue crispy chicken sandwhich, and the smoke n BBQ sandwich. Nachos were good but way too salty. Smoke n BBQ sandwich tasted uniformly the same, like sauce and beef. Alright but would have preferred a slightly less melted palette. The shark attach soda drink was deliciously cute!

Bruno is the best. We always love when he serves us! We’ve known Bruno for more than 12 yrs! Thanks again for your amazing hospitality. We love your friendliness!

Atmosphere: 5

Food: 5

Service: 5

Being going to this place since I was little, really good burgers and chicken tenders, I feel like the fajitas got a little worse in quality, Elvis table is also a cool feature.

Atmosphere: 5

Food: 4

Service: 3

I went on a quiet day which was great, but I wanna come back when it’s crowded on a game day.

Atmosphere: 5

Food: 4

Service: 4

Great food! Great recommendations from out waiter Chad. Those fishbowls were delicious and refreshing!

Food very plentiful!

Atmosphere: 5

Food: 5

Service: 5

Love this place.

Atmosphere: 5

Food: 5

Service: 5