Always order errors.Cleanliness of the restaurant leaves something to be desired
Samuel Comeau
If you just want a quick coffee, it's better to go to the other side of the boulevard, honestly.... It's pitiful now.
Atmosphere: 1
Food: 3
Service: 1
Brenda Valderrama
The drive thru is very bad, you can spend 15 minutes in line and after purchasing you have to wait another 10 minutes on the other side of the parking lot waiting for the food.
Atmosphere: 1
Service: 1
Pinsonneault Nathalie
I like McDonald's so much
Atmosphere: 4
Food: 3
Service: 3
Emond Marianne
The worst place to order in Drummondville, waiting 20 minutes at the microphone before ordering while 3 to 5 employees speak outside.After 15 minutes of waiting at the window to receive the order, all this resulted in a long queue behind us and each car waited like us!! In short, a total of 35 minutes!!!!
Atmosphere: 1
Food: 1
Service: 1
Juju Emond
3 outside smoked and talked among themselves 8 char behind us seriously, he is mismanaging their McDonald's!!! Stop talking wait 15min because there is a problem
Atmosphere: 1
Food: 1
Service: 1
Camilo Casas
The worst customer service ever seen in a McDonald's in Canada. There were 5 employees (children) they do nothing, incredible.
Atmosphere: 1
Food: 3
Service: 1
Marie-Lou Lambert Madame Lou
There were 4 of us. My friend ordered for her and her daughter. She realizes that the cashier did not punch 1 of the 2 lunches. So she goes back to redo her order. My boyfriend orders on one terminal and I on another (to be able to take advantage of the lunch offers) I receive my order, my boyfriend too. My friend too. We're still waiting for her daughter's lunch, ordered first by the way! I even had time to finish eating and she still hadn't received it. I get up to go ask where they are. They tell me that the ham is cooked... I go back and sit down. After 10 minutes, my friend goes back. She FINALLY receives her order and is told: "My God, patience in the morning..." It's been 30 minutes since we ordered this breakfast! We will NEVER go back there.
Atmosphere: 1
Food: 4
Service: 1
Geeky Elf
I just went to McDonald's. When I ordered I asked for no pickles in my two cheeseburgers. The employee who took the order and who seemed to be in a hurry to finish wrote down no ketchups.When we got to the window we waited a few minutes for someone to come and charge us and we mentioned that it was without pickles and not without ketchup.We told him not to just remove the pickles because it is an intolerance. So the employee shouted to the other employee that in the end he had to start the cheeseburgers again. Which definitely frustrated him.So I received two hamburgers and not a cheeseburger. No cheese no onions. Only bread, meatball, ketchup and mustard. You can sense the frustration in his art of making hamburgers.Really disappointed with the service and getting items in a cheaper and less complete version than what I ordered basicly.
michel troie
It could be that it was customer service 0 taste of the food not really good, the tables and the floor serious its disgusting the guy who changes the oil changes and who carries his garbage bag while going to take it outside, ss leaves a smell of draining in the restaurant, yes enjoy your meal. Disgusting, and last thing there are 4 or 5 employees who chatter in front of us no one comes to the cash register its crazy as if he doesn't see us, it's really rude a big lack of good manners, I would be manager in your MC Donald it would be really different the customer has everything and impeccable work in front of the customers, I worked at MC Donald at 15 years old and when the order passed we said thank you sir or thank you ma'am and the employees were at their workstations he didn't run around kitchen and did not leave his workstation he maintained his workstation his supervised employees who work in front of the customers and you especially do not speak to the customer grrrrr its the mess in your McDonald's, here you wanted my comment here it is, there is serious housekeeping to be done by the Assistant Manager who is not capable of having a certain control on the authority side as he is not strong, he completely lacks grip on their part, having authority in a velvet glove, everyone has their own workstation.
For once I was treated to a sincere smile with my order and the young man was very polite and friendly but above all professional. It took a while to receive my order but I got it back hot and clear.
Atmosphere: 5
Food: 5
Service: 5
Raynald Rochette
always at the car not always correct the food order incorrectly placed in the bagKid-friendliness: all children know McDonald's
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Frites
Gaby Levesque
They have the chicken snap wrap!
papazann zann
Drive thru always make you go to front of building cause no food is ready. Make you wait almost 10 min. Burning gas etc no so green for environment. Always errors with my orders not what I asked for. Big mac? OMG. Beef patties paper thin not like the image in the advertisement. Poor poor management. Not organized at all
Always order errors.Cleanliness of the restaurant leaves something to be desired
If you just want a quick coffee, it's better to go to the other side of the boulevard, honestly.... It's pitiful now.
Atmosphere: 1
Food: 3
Service: 1
The drive thru is very bad, you can spend 15 minutes in line and after purchasing you have to wait another 10 minutes on the other side of the parking lot waiting for the food.
Atmosphere: 1
Service: 1
I like McDonald's so much
Atmosphere: 4
Food: 3
Service: 3
The worst place to order in Drummondville, waiting 20 minutes at the microphone before ordering while 3 to 5 employees speak outside.After 15 minutes of waiting at the window to receive the order, all this resulted in a long queue behind us and each car waited like us!! In short, a total of 35 minutes!!!!
Atmosphere: 1
Food: 1
Service: 1
3 outside smoked and talked among themselves 8 char behind us seriously, he is mismanaging their McDonald's!!! Stop talking wait 15min because there is a problem
Atmosphere: 1
Food: 1
Service: 1
The worst customer service ever seen in a McDonald's in Canada. There were 5 employees (children) they do nothing, incredible.
Atmosphere: 1
Food: 3
Service: 1
There were 4 of us. My friend ordered for her and her daughter. She realizes that the cashier did not punch 1 of the 2 lunches. So she goes back to redo her order. My boyfriend orders on one terminal and I on another (to be able to take advantage of the lunch offers) I receive my order, my boyfriend too. My friend too. We're still waiting for her daughter's lunch, ordered first by the way! I even had time to finish eating and she still hadn't received it. I get up to go ask where they are. They tell me that the ham is cooked... I go back and sit down. After 10 minutes, my friend goes back. She FINALLY receives her order and is told: "My God, patience in the morning..." It's been 30 minutes since we ordered this breakfast! We will NEVER go back there.
Atmosphere: 1
Food: 4
Service: 1
I just went to McDonald's. When I ordered I asked for no pickles in my two cheeseburgers. The employee who took the order and who seemed to be in a hurry to finish wrote down no ketchups.When we got to the window we waited a few minutes for someone to come and charge us and we mentioned that it was without pickles and not without ketchup.We told him not to just remove the pickles because it is an intolerance. So the employee shouted to the other employee that in the end he had to start the cheeseburgers again. Which definitely frustrated him.So I received two hamburgers and not a cheeseburger. No cheese no onions. Only bread, meatball, ketchup and mustard. You can sense the frustration in his art of making hamburgers.Really disappointed with the service and getting items in a cheaper and less complete version than what I ordered basicly.
It could be that it was customer service 0 taste of the food not really good, the tables and the floor serious its disgusting the guy who changes the oil changes and who carries his garbage bag while going to take it outside, ss leaves a smell of draining in the restaurant, yes enjoy your meal. Disgusting, and last thing there are 4 or 5 employees who chatter in front of us no one comes to the cash register its crazy as if he doesn't see us, it's really rude a big lack of good manners, I would be manager in your MC Donald it would be really different the customer has everything and impeccable work in front of the customers, I worked at MC Donald at 15 years old and when the order passed we said thank you sir or thank you ma'am and the employees were at their workstations he didn't run around kitchen and did not leave his workstation he maintained his workstation his supervised employees who work in front of the customers and you especially do not speak to the customer grrrrr its the mess in your McDonald's, here you wanted my comment here it is, there is serious housekeeping to be done by the Assistant Manager who is not capable of having a certain control on the authority side as he is not strong, he completely lacks grip on their part, having authority in a velvet glove, everyone has their own workstation.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
For once I was treated to a sincere smile with my order and the young man was very polite and friendly but above all professional. It took a while to receive my order but I got it back hot and clear.
Atmosphere: 5
Food: 5
Service: 5
always at the car not always correct the food order incorrectly placed in the bagKid-friendliness: all children know McDonald's
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Frites
They have the chicken snap wrap!
Drive thru always make you go to front of building cause no food is ready. Make you wait almost 10 min. Burning gas etc no so green for environment. Always errors with my orders not what I asked for. Big mac? OMG. Beef patties paper thin not like the image in the advertisement. Poor poor management. Not organized at all
Atmosphere: 1
Food: 1
Service: 1
Good ?
Atmosphere: 4
Food: 4
Service: 4