I placed an order at the automated teller for hotcakes and sausage and a milk. I was approached by a staff member that was pretty insistent that I have my order delivered to the table. Whatever! A few minutes later, he walks over with my food, apparently never having checked my order for completeness. I call him back to the table, and show him my receipt. He starts to get offended and has yet to recognize that the milk that I ordered and paid for is missing. He walks away to get the milk. I take a few very deep breaths and try to prepare my hotcakes. No butter! I walk back to the counter with the employee and the Manager suggests there is no butter provided with the hotcakes. Now, unfortunately I was not born yesterday, and have more days behind me than ahead of me. This must be the only McDonalds in the WORLD that does not provide butter with their hotcakes. Several of the customers that morning had incomplete or incorrect orders. When profits take precedent over quality customer service, you have already lost the race.
vicky longval
For the service when we arrived, they insisted on offering us table service which was a great discovery for us. A 5 star
The only downside is that no refill is possible. We waited 10 minutes at the counter for a glass of water after our drink, they ignored us for a long time and then they never brought our glass. Impossible to order a glass of water on the machines.
Atmosphere: 5
Food: 5
Service: 4
Philippe Massicotte
Good McDonald's, car drive thru is a bit complicated to access with a big car but faisable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Kristofer Cyr-Loiselle
Order incomplete, I want my damn big mac!!! See you tomorrow my comics
Atmosphere: 1
Food: 1
Service: 1
lucien beaudoin
The chicken mac is perfect and
Atmosphere: 5
Food: 5
Service: 5
Nathalie Lizotte
I give 1 star... I can't give less.
Atmosphere: 1
Food: 1
Service: 1
Jean Robitaille
The staff has no work structure, so everything was served cold and when we complained, they completely threw things at us.
Atmosphere: 1
Food: 1
Service: 1
Simon Dupuis
Sometimes good and sometimes bad as you would expect from a McDonald's but I have to give them the fact that there are children's rides reminds me of the good old days
Kid-friendliness: Rides for children 💪ðŸ¤
Atmosphere: 5
Food: 3
Service: 2
luisa carrillo corrales
Terrible service. They told me there was nothing I asked for, so I asked for a refund. I had to queue and wait. Finally, they gave me the money in cash (even though I clearly requested the refund on the card) and they gave me an amount different from what I paid. When I explained to him that it was not the same amount, he asked me to move aside to serve other customers who were behind. I asked to speak to the person in charge, waited a few minutes and she never appeared. This is the last time I will go
Service: 1
KAOUTAR FAHIM
The place where the service for the delivery man is the most catastrophic in the tt macdo 10 minutes of waiting without even speaking to anyone for rant that I was the only one who came to collect an order
So I have been coming here for years and more and more they have been making mistakes. But it's never in your favor. It's always giving you a lesser value item.
This time I ordered the special limited time burger. On the bill they got it right. In my bag at home. Wrong burger..... this happens often at this location.
Atmosphere: 3
Food: 3
Service: 1
Melanie Huchette
There are always errors in orders! The service is always long The staff at the checkout are not friendly. We prioritize service by delivery to applications and interactive machines at the restaurant!
Atmosphere: 1
Food: 1
Service: 1
hardy
anything; we let oddballs dance in the middle of the hallway to the sound of their music that they put on their cell phones. Zero class
Atmosphere: 1
Food: 3
Service: 3
Andre Lefebvre
Automatic checkout no receipt issued and he did not follow the order order took 20 minutes
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Poutine Extra Fromage Et Extra Sauce
We've had several unpleasant experiences with this restaurant, but they broke a record tonight. We ordered through Skip to please the children. Result; happy feast to assemble yourself thrown in a paper bag and more than half was missing, a double bigmac to reassemble yourself and cold, and we had to recommend elsewhere to stop. We received a $9 refund for the entire mishap. No respect for customers. Avoid this restaurant at all costs. Go the extra miles and eat elsewhere, this place is really not worth it.
I placed an order at the automated teller for hotcakes and sausage and a milk. I was approached by a staff member that was pretty insistent that I have my order delivered to the table. Whatever! A few minutes later, he walks over with my food, apparently never having checked my order for completeness. I call him back to the table, and show him my receipt. He starts to get offended and has yet to recognize that the milk that I ordered and paid for is missing. He walks away to get the milk. I take a few very deep breaths and try to prepare my hotcakes. No butter! I walk back to the counter with the employee and the Manager suggests there is no butter provided with the hotcakes. Now, unfortunately I was not born yesterday, and have more days behind me than ahead of me. This must be the only McDonalds in the WORLD that does not provide butter with their hotcakes. Several of the customers that morning had incomplete or incorrect orders. When profits take precedent over quality customer service, you have already lost the race.
For the service when we arrived, they insisted on offering us table service which was a great discovery for us. A 5 star
The only downside is that no refill is possible. We waited 10 minutes at the counter for a glass of water after our drink, they ignored us for a long time and then they never brought our glass. Impossible to order a glass of water on the machines.
Atmosphere: 5
Food: 5
Service: 4
Good McDonald's, car drive thru is a bit complicated to access with a big car but faisable.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac
Order incomplete, I want my damn big mac!!! See you tomorrow my comics
Atmosphere: 1
Food: 1
Service: 1
The chicken mac is perfect and
Atmosphere: 5
Food: 5
Service: 5
I give 1 star... I can't give less.
Atmosphere: 1
Food: 1
Service: 1
The staff has no work structure, so everything was served cold and when we complained, they completely threw things at us.
Atmosphere: 1
Food: 1
Service: 1
Sometimes good and sometimes bad as you would expect from a McDonald's but I have to give them the fact that there are children's rides reminds me of the good old days
Kid-friendliness: Rides for children 💪ðŸ¤
Atmosphere: 5
Food: 3
Service: 2
Terrible service. They told me there was nothing I asked for, so I asked for a refund. I had to queue and wait. Finally, they gave me the money in cash (even though I clearly requested the refund on the card) and they gave me an amount different from what I paid. When I explained to him that it was not the same amount, he asked me to move aside to serve other customers who were behind. I asked to speak to the person in charge, waited a few minutes and she never appeared. This is the last time I will go
Service: 1
The place where the service for the delivery man is the most catastrophic in the tt macdo 10 minutes of waiting without even speaking to anyone for rant that I was the only one who came to collect an order
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
So I have been coming here for years and more and more they have been making mistakes. But it's never in your favor. It's always giving you a lesser value item.
This time I ordered the special limited time burger. On the bill they got it right. In my bag at home. Wrong burger..... this happens often at this location.
Atmosphere: 3
Food: 3
Service: 1
There are always errors in orders! The service is always long
The staff at the checkout are not friendly.
We prioritize service by delivery to applications and interactive machines at the restaurant!
Atmosphere: 1
Food: 1
Service: 1
anything; we let oddballs dance in the middle of the hallway to the sound of their music that they put on their cell phones. Zero class
Atmosphere: 1
Food: 3
Service: 3
Automatic checkout no receipt issued and he did not follow the order order took 20 minutes
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Poutine Extra Fromage Et Extra Sauce
We've had several unpleasant experiences with this restaurant, but they broke a record tonight. We ordered through Skip to please the children. Result; happy feast to assemble yourself thrown in a paper bag and more than half was missing, a double bigmac to reassemble yourself and cold, and we had to recommend elsewhere to stop. We received a $9 refund for the entire mishap. No respect for customers. Avoid this restaurant at all costs. Go the extra miles and eat elsewhere, this place is really not worth it.
Atmosphere: 1
Food: 1
Service: 1
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