McDonald's

1505 Bd Firestone, Joliette
(450) 755-5172

Recent Reviews

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Hubert Menard

I ordered a smoothie because I like smoothies but unfortunately the smoothie machine was broken. WHAT WAS MY SURPRISE WHEN MY FRIEND WHO ORDERED 30 SECONDS AFTER ME RECEIVED HIS SMOOTHIE!!!!!! I AM

Atmosphere: 4

Food: 3

Service: 1

Nicolas Vaillancourt

McDonald's convenience store. It does not offer McCafé products.

Atmosphere: 3

Food: 3

Service: 3

Patrice Goupil

Fast! Effective! Good McDonald's

Atmosphere: 4

Food: 4

Service: 5

Pierre Dubois

December 3, 2024
I'm 65 years old and I've seen some restaurants, the worst service I've ever had, I was with my girlfriend, we've never been humiliated like this in all our lives in front of other people who were waiting, the unsmiling waitresses who stare straight into your eyes with a look of disgust and you tell them to stop staring like that and who continue to stare straight into your eyes with disgust (my girlfriend couldn't believe it not the nerve of these waitresses) and who answer you if you are not happy make a complaint online because we had not heard the number. order when it was called, they say yes your order was forgotten??? and we had to start again, I said no, go get your manager, all the time we waited (25 minutes) we never saw the three waitresses give a little smile to the customers, finally the manager came and he was very courteous and it was he himself who served us the order with politeness, we could see very clearly that it was the waitresses who were running the show, when we had finished eating it was the sole manager who took orders at the cash register???. It's over for us, McDonalds everywhere, so much so that it left us with a bitter taste.

Atmosphere: 1

Food: 2

Service: 1

Marc-Antoine Guindon

Good service however a real dump with flies... Beverage machine defective or out of syrup.

Atmosphere: 4

Food: 3

Service: 5

hashitaka lionel

Very good service by the manager, recommend.

Atmosphere: 5

Food: 5

Service: 5

Stephanie Lestage

Very fast and efficient

Atmosphere: 5

Food: 5

Service: 5

Therese Ranger

Too many ugly ones

Atmosphere: 4

Food: 5

Service: 5

Monsieur Eko

The team, skilfully led by the warm and smiling Esteban, always works very hard to provide fast service that meets the needs of the people it serves. Although we are number 2122 or 403, we never feel like one. Each customer is important to them, especially to Mr. Esteban, who at each visit makes it a point of honor that each person leaves happy and satisfied. This is also the case for Miss Jessie who makes an excellent second to our dear captain. When you introduce yourself and are greeted by your first name, you see that customer service is at its peak (or that you are eating a little too much McDonald's). Probably a bit of both in fact... Always delicious food, courteous and friendly employees, exceptional boss, good atmosphere, clean despite the astronomical amount of muggles passing by every hour, the ice cream machine is never broken, generous on extra pickles and so on. Thank you to the team who, day after day, despite the rushes, the impatient and unpleasant customers, the heat and the smell of fried foods, continue to offer us impeccable service. I am each time captivated by your dedication. I find it difficult to bring up a negative point so if I had to force myself I would say that the manager only speaks French, English and Spanish, so it is impossible to be served in Elvish or Klingon. A big 10/10 for the staff, the food, the atmosphere and the overall experience.

Atmosphere: 5

Food: 5

Service: 5

Jeanphilippe Lavergne

Great service from estéban I recommend to other orders perfect zero errors

Atmosphere: 5

Food: 5

Service: 5

Lydia Jalbert

Super fast and efficient service super good manager who speaks

Atmosphere: 5

Food: 5

Service: 5

Mathis Robinsongiroux

Super fast and efficient service super good manager who speaks

Atmosphere: 5

Food: 5

Service: 5

Coralie Gravel

They make superb cones! Enthusiastic employees!

Arvin Alipar

Friendly staff & fast service. Great job John Michael.

Atmosphere: 5

Food: 5

Service: 5

Gabrielle Lanthier

A croquette trio with not even the right sauce. An employee who shouts at others, zero professional. Other employees who talk really loudly about their weekend, we only hear that. Dirty places, very dirty and flies.

Atmosphere: 1

Food: 3

Service: 2

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