Love the sandwiches here, been at the place a good number of times and had no issues.
Atmosphere: 5
Food: 5
Service: 5
Sebastian Kamel
I thought I was the only one who experienced a bad time but seeing these reviews, clearly there’s an issue. I remember going there since I was a kid. Used to be a vibrant joint all through childhood until I visited again for the first time in years. Although the young girl working there was enthusiastic and sharp, the rest of the atmosphere is as cold as the service from the manager. I asked him about the new side of potatoes they offer and coldly responded “they’re potatoes”. Little girl had to awkwardly intervene and tell me they’re like tater tots. I truly feel bad for that employee. Seems like the franchise owner was dining in but was on the phone arguing out loud both on the phone and with the manager. Comes off as a real big shot compensating for some sort of underlying insecurities. Both men were arguing about things not being up to required standard and that with a customer inside the restaurant.Bread tasted frozen, no where near as fresh as it used to be. As for the cold cuts and dressings, can’t really mess those up, fortunately for them.Piece of advice, instead of copy pasting a reply to your customers experiencing a such a miserable experience, maybe address the issues once and for all considering the amount of horrible you guys are receiving.
Atmosphere: 1
Food: 1
Service: 1
Nadia Beaulieu
Bad in every way cold spicy chickenRefusal to add extras which elsewhere acceptNeglected cleanlinessStupid and disrespectful staff $61 (4 meals) in the trash unable to eat his brown salad old withered vegetable the gentleman practically shouted at my partner so that he would respond more quickly to what he wanted in his submarine not good!
Atmosphere: 1
Food: 1
Service: 1
Martin Laporte
The sandwiches are always excellent but the service and employees leave something to be desired depending on the time or day you go. It's best in the evening after 6pm. They could take some serious lessons from the Dagwoods on St-Jean Boulevard.
Atmosphere: 4
Food: 3
Service: 3
Thrift all Stars
The salad had a vibrant yellow hue!Subsequently, upon receiving a coupon in the mailbox, I opted to give them a second chance.Upon our arrival, the sign indicated that they were open. However, just as we were about to enter, the manager abruptly locked the door in our faces, stating, "We're out of bread."Does this seem like a business worth seriously considering?
Atmosphere: 1
Food: 1
Service: 2
harry pullen
Dirty, old lettuce, no atmosphere music, no straws, and the old man is rude.. he should retire.. this lication used to be great back i the day when the young girl owed it.. now its a dump .
Atmosphere: 1
Food: 2
Service: 1
Kundalini Cindy
Terrible customer
Atmosphere: 1
Food: 5
Service: 1
martin hanna
Best dagwood in the west island, very fast service and the sandwich is always on point. I highly recommend to everyoneVegetarian options: The veggie sandwich is bomb!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Gino Trio, The Gino, The Dagwood
Emma Jane Mcgillivray
Gave the best extra pickles I’ve ever seen!! Thanks so much!!!
Atmosphere: 5
Food: 5
Service: 5
Chris O
Since the change of ownership a few years back this location has gone downhill. The quality as well as the quantity has deteriorated to the point I take my dagwoods business to the other locations despite this one being by far the closest to my house. It's a shame as I believe the opportunity to improve is there, just lacking effort.
Always delicious! Very nice and friendly. Highly recommend.
Mike K
Great experience overall. The staff was super friendly, helpful with suggestions and generous with toppings. The bread and ingredients were fresh. The place was clean and well managed. Despite not showing up at peak hour, there was constant traffic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Club
Laguna
Been eating Dagwood sandwiches since it first opened Pierrefonds (early 90s). I’ve tried them all, most locations. The one in Kirkland has hardly any meat, wth. Mostly lettuce and bread and sauce! It’s been getting worse over the past few years.
Gab Bee
I got a sandwich today and the lettuce looked white, I asked if it was lettuce or cabbage and they confirmed lettuce. When I opened my sandwich and saw close up it was in fact raw shredded cabbage.
Tracy-Ann Leith
Big thanks to Erin who gave me excellent service and to the owner, Ele for running an amazing establishment! The food was fresh, flavourful and of the highest quality! Kudos to you for offering such excellent service and over all pleasant dining experience!
Love the sandwiches here, been at the place a good number of times and had no issues.
Atmosphere: 5
Food: 5
Service: 5
I thought I was the only one who experienced a bad time but seeing these reviews, clearly there’s an issue. I remember going there since I was a kid. Used to be a vibrant joint all through childhood until I visited again for the first time in years. Although the young girl working there was enthusiastic and sharp, the rest of the atmosphere is as cold as the service from the manager. I asked him about the new side of potatoes they offer and coldly responded “they’re potatoes”. Little girl had to awkwardly intervene and tell me they’re like tater tots. I truly feel bad for that employee. Seems like the franchise owner was dining in but was on the phone arguing out loud both on the phone and with the manager. Comes off as a real big shot compensating for some sort of underlying insecurities. Both men were arguing about things not being up to required standard and that with a customer inside the restaurant.Bread tasted frozen, no where near as fresh as it used to be. As for the cold cuts and dressings, can’t really mess those up, fortunately for them.Piece of advice, instead of copy pasting a reply to your customers experiencing a such a miserable experience, maybe address the issues once and for all considering the amount of horrible you guys are receiving.
Atmosphere: 1
Food: 1
Service: 1
Bad in every way cold spicy chickenRefusal to add extras which elsewhere acceptNeglected cleanlinessStupid and disrespectful staff $61 (4 meals) in the trash unable to eat his brown salad old withered vegetable the gentleman practically shouted at my partner so that he would respond more quickly to what he wanted in his submarine not good!
Atmosphere: 1
Food: 1
Service: 1
The sandwiches are always excellent but the service and employees leave something to be desired depending on the time or day you go. It's best in the evening after 6pm. They could take some serious lessons from the Dagwoods on St-Jean Boulevard.
Atmosphere: 4
Food: 3
Service: 3
The salad had a vibrant yellow hue!Subsequently, upon receiving a coupon in the mailbox, I opted to give them a second chance.Upon our arrival, the sign indicated that they were open. However, just as we were about to enter, the manager abruptly locked the door in our faces, stating, "We're out of bread."Does this seem like a business worth seriously considering?
Atmosphere: 1
Food: 1
Service: 2
Dirty, old lettuce, no atmosphere music, no straws, and the old man is rude.. he should retire.. this lication used to be great back i the day when the young girl owed it.. now its a dump .
Atmosphere: 1
Food: 2
Service: 1
Terrible customer
Atmosphere: 1
Food: 5
Service: 1
Best dagwood in the west island, very fast service and the sandwich is always on point. I highly recommend to everyoneVegetarian options: The veggie sandwich is bomb!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Gino Trio, The Gino, The Dagwood
Gave the best extra pickles I’ve ever seen!! Thanks so much!!!
Atmosphere: 5
Food: 5
Service: 5
Since the change of ownership a few years back this location has gone downhill. The quality as well as the quantity has deteriorated to the point I take my dagwoods business to the other locations despite this one being by far the closest to my house. It's a shame as I believe the opportunity to improve is there, just lacking effort.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Always delicious! Very nice and friendly. Highly recommend.
Great experience overall. The staff was super friendly, helpful with suggestions and generous with toppings. The bread and ingredients were fresh. The place was clean and well managed. Despite not showing up at peak hour, there was constant traffic.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Club
Been eating Dagwood sandwiches since it first opened Pierrefonds (early 90s). I’ve tried them all, most locations. The one in Kirkland has hardly any meat, wth. Mostly lettuce and bread and sauce! It’s been getting worse over the past few years.
I got a sandwich today and the lettuce looked white, I asked if it was lettuce or cabbage and they confirmed lettuce. When I opened my sandwich and saw close up it was in fact raw shredded cabbage.
Big thanks to Erin who gave me excellent service and to the owner, Ele for running an amazing establishment! The food was fresh, flavourful and of the highest quality! Kudos to you for offering such excellent service and over all pleasant dining experience!