Tim Hortons

Name: Tim Hortons
Address: 3140 Jean Yves St, Kirkland, Quebec, H9J 2R6, Canada
Telephone: (514) 694-6466
Price range: $
Rating: 3

$ • Fast Food, Coffee Shops

Hours:
3140 Jean Yves St, Kirkland
(514) 694-6466

Menu Order Online

About Tim Hortons

Tim Hortons is a convenient spot located near the highway, close to the REM and Cinema. The restaurant is clean and well-maintained, with a good size and enough seating for guests. The menu offers a variety of baked goods and decent food, including favorites like the French vanilla and apple fritter. Customer service is generally good, with staff often going the extra mile, as seen when a manager helped a customer by providing free coffees after an incident. For example, Jaspreet, the manager, was praised for her kindness in helping a customer who forgot his wallet, allowing him to return later and pay. The restaurant offers service in both English and French, though some reviews suggest using more French.

Some improvements are needed, such as renovating the interior to make it more welcoming and environmentally friendly. There are also suggestions to add flags and signage that reflect Canadian pride and regional identity, including Québec and the USA. The washrooms are clean but could benefit from renovations, and signage outside and in the parking lot should be fixed.

While the food is generally okay and standard for Tim Hortons, some customers noted issues like bland or burnt natural bagels and the need for more Canadian flavor. Overall, this Tim Hortons remains a decent spot to grab a bite, but addressing these concerns could improve the experience. Despite some complaints, many customers feel nostalgic for the Tim Hortons of 10-20 years ago and hope for a return to that era.