It was the dirtest restaurant, filthy kitchen, floor had not been clean where food is. Everything was just filthy, staff mixed up orders due to language barrier. Food was very stale. Garenteed rats are there. Filthy place
Parking: Very small, trucks are best to backup in space
Atmosphere: 1
Food: 1
Service: 2
Thibault Andre
Hello, we are not usually negative in life, but really not, but we would like to talk about a situation that a friend and I witnessed and which made us very uncomfortable while going to eat at Tim's Hortons de La Pocatiere Monday January 13, 2025 around mid-afternoon... We were passing customers and we were sitting eating in the restaurant. We saw 2 ladies enter. These ladies seemed to be calm, calm people, they were smiling and seemed really friendly. We see them place their orders, they pay and go to sit near a window. They have been eating for a few minutes. An employee who appears to be around sixty years old, plump with short blond hair comes out from behind the counter and walks towards the ladies in question. She raises her voice at them by telling them: "You have no business in my restaurant." She shouts nonsense at them. Clients remain calm and polite at all times. We heard one of the customers respond kindly to the employee: "You don't look like you're feeling well, Madam, and I think you're wrong...Can we at least eat and we'll leave?" The employee shouts at her in a firm tone in front of everyone that she only gives them 2 minutes to leave! We hear the customer respond to the employee: "As you seem to be very anxious and we don't want to ruin your day, we are going to leave." The customers seemed to be very uncomfortable, as there were plenty of people in the restaurant who saw them being kicked out and yelled at "like shit". I don't know if the employee knew these ladies outside the restaurant or not. She could have at least gone to discuss with the customers in private, not in front of everyone...🙄 For our part, after seeing this situation of non-respect and lack of tact on the part of this employee towards the customers of the restaurant, it is clear that I will never set foot in this place again... In short, poor customers, we felt bad for them... We were going to this place to eat and relax, but the behavior of the employee with customers, it was aberrant...
Atmosphere: 1
Food: 1
Service: 1
Adrien Farbridge
Don't go to this Tim Hortons. Unless you have diseases such as gonorrhea. I was 10 years old waiting patiently for my food. Half-defrosted rice, mediocre chicken and pitiful service. I warned you.
Atmosphere: 1
Food: 1
Service: 2
Apollo Reinfield
It’s 8 am and I think the staff is already a bit tired but the lady at the register seemed upset taking my order. Service was quick though.
Atmosphere: 3
Food: 4
Service: 2
Angela Demers
Always a great restaurant for a quick fast meal. And a sweet treat too. Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
Dan Boy (danboyy)
The flatbread pizza was very good! I was surprised because the first time I tasted it in Quebec, it was very ordinary... You can see that at this Tim Hortons, the employees work hard! And they looked happy too, which is fun to see :)
Atmosphere: 5
Food: 5
Service: 5
Thomas Leclerc
Best Tim Hortons I've seen in a while!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin, Bagel
Tom
Apparently they don’t do Steeped Tea here even though it’s available on the mobile app just take it off and save us the time
Al
Classic cafe. No problem here. Tru drive available.
Atmosphere: 5
Food: 5
Service: 5
Fatima Menjivar
Very rude and racist staff. We waited for 10 mins and they all ignored us. When a white guy who spoke french came in after us, they were all ready to attend to him. So we left. Terrible service. If you speak English, I would avoid coming here, it makes you feel unwelcome. So sad, I dont understand their rude attitude.
I was very disappointed to eat in the room with lots of wasps who wouldn't let us go... really very disgusting.
Relatively Seigneurial Water
Typical Timmy's
Atmosphere: 3
Food: 3
Service: 1
Esmeralda Langlois
Seriously there. This place lacks a supervisor and manager. Free for all. Well, well, you got a bus before me, the clown, that's no reason to bitch about your job. I had to make my own coffee for you. District Manager gives a rating of 0
It was the dirtest restaurant, filthy kitchen, floor had not been clean where food is. Everything was just filthy, staff mixed up orders due to language barrier.
Food was very stale. Garenteed rats are there. Filthy place
Parking: Very small, trucks are best to backup in space
Atmosphere: 1
Food: 1
Service: 2
Hello, we are not usually negative in life, but really not, but we would like to talk about a situation that a friend and I witnessed and which made us very uncomfortable while going to eat at Tim's Hortons de La Pocatiere Monday January 13, 2025 around mid-afternoon... We were passing customers and we were sitting eating in the restaurant. We saw 2 ladies enter. These ladies seemed to be calm, calm people, they were smiling and seemed really friendly. We see them place their orders, they pay and go to sit near a window. They have been eating for a few minutes. An employee who appears to be around sixty years old, plump with short blond hair comes out from behind the counter and walks towards the ladies in question. She raises her voice at them by telling them: "You have no business in my restaurant." She shouts nonsense at them. Clients remain calm and polite at all times. We heard one of the customers respond kindly to the employee: "You don't look like you're feeling well, Madam, and I think you're wrong...Can we at least eat and we'll leave?" The employee shouts at her in a firm tone in front of everyone that she only gives them 2 minutes to leave! We hear the customer respond to the employee: "As you seem to be very anxious and we don't want to ruin your day, we are going to leave." The customers seemed to be very uncomfortable, as there were plenty of people in the restaurant who saw them being kicked out and yelled at "like shit". I don't know if the employee knew these ladies outside the restaurant or not. She could have at least gone to discuss with the customers in private, not in front of everyone...🙄 For our part, after seeing this situation of non-respect and lack of tact on the part of this employee towards the customers of the restaurant, it is clear that I will never set foot in this place again... In short, poor customers, we felt bad for them... We were going to this place to eat and relax, but the behavior of the employee with customers, it was aberrant...
Atmosphere: 1
Food: 1
Service: 1
Don't go to this Tim Hortons. Unless you have diseases such as gonorrhea. I was 10 years old waiting patiently for my food. Half-defrosted rice, mediocre chicken and pitiful service. I warned you.
Atmosphere: 1
Food: 1
Service: 2
It’s 8 am and I think the staff is already a bit tired but the lady at the register seemed upset taking my order. Service was quick though.
Atmosphere: 3
Food: 4
Service: 2
Always a great restaurant for a quick fast meal. And a sweet treat too. Fast friendly service
Atmosphere: 5
Food: 5
Service: 5
The flatbread pizza was very good! I was surprised because the first time I tasted it in Quebec, it was very ordinary... You can see that at this Tim Hortons, the employees work hard! And they looked happy too, which is fun to see :)
Atmosphere: 5
Food: 5
Service: 5
Best Tim Hortons I've seen in a while!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Muffin, Bagel
Apparently they don’t do Steeped Tea here even though it’s available on the mobile app just take it off and save us the time
Classic cafe. No problem here. Tru drive available.
Atmosphere: 5
Food: 5
Service: 5
Very rude and racist staff. We waited for 10 mins and they all ignored us. When a white guy who spoke french came in after us, they were all ready to attend to him. So we left. Terrible service. If you speak English, I would avoid coming here, it makes you feel unwelcome. So sad, I dont understand their rude attitude.
Restaurantji Recommends
Average service usually.
I was very disappointed to eat in the room with lots of wasps who wouldn't let us go... really very disgusting.
Typical Timmy's
Atmosphere: 3
Food: 3
Service: 1
Seriously there. This place lacks a supervisor and manager. Free for all. Well, well, you got a bus before me, the clown, that's no reason to bitch about your job. I had to make my own coffee for you. District Manager gives a rating of 0
Atmosphere: 1
Food: 5
Service: 1
Good service and clean
Food: 4
Service: 4
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