Worst service. I'm already waiting in front of the cash register for 10 minutes, there's no one there. I start to say hello for someone to answer me the guy tells me to wait stupid and he is on the phone. After waiting 15 minutes I left
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dinde
Katherine Pilotte
Worst service of my life on his phone on call during his shift
Atmosphere: 1
Food: 1
Service: 1
INOXYDABLEX
WORST Subway!!!! We go there with a coupon... Finally arrive at the checkout the amount is 3 times the coupon... The cashier calls the manager... 10 minutes of waiting for the manager... Finally we leave and decide to go somewhere else! The cashier seemed lost and totally lacking in experience and communication! If I could have put 0, I would have put a big ZERO!
Atmosphere: 1
Food: 1
Service: 1
Yohan Boileau
Very unpleasant customer service, the employees present roll their eyes, speak curtly and seem disinterested in their work… I was disappointed by this inappropriate behavior, the other restaurants in the chain have much better service, I prefer henceforth to deviate from my path than to return there.
Atmosphere: 2
Food: 3
Maria Emanuel
Service is the worst, I got a chimichurri steak 12 inch and there was barely any steak inside, she kept removing meat from the scoup instead of filling up the scoop like all other locations. It's always the same lady at lunch whose there and she's horrible, should be doing some other job because all the other clients were also rolling their eyes at her.
The atmosphere is dead and rude. It's like a ghost town, the atmosphere
Atmosphere: 1
Service: 1
Michel Fortin
3 slices of ham and 3 slices of turkey, yellow salad =$26
Alexandre Aupin
Lack of employees so wait a little long
Atmosphere: 4
Food: 5
Service: 5
Paola Fernandez
First time in a restaurant that I had such a bad customer service experience, first I arrived then instead of preparing my order the person started to prepare the order for the next customer and was not attentive to what put on my order and the person did not understand the numbers or the names of the menu.But the icing of the bad experience was that I went with a frequent customer and then the person knew because of that my nationality so my companion made an order for 2 12in loaves for his family and me in another order for a bowl for myself so the customer service person said "oh the people from your country eat a lot of all this for you.... and start laughing so hard... then after like me personally didn't like it joke she said it's a joke.I consider that we definitely need to educate people who work in a restaurant, these off-topic comments and with this kind of generalization are completely unacceptable, they do not notice the good values such as respect, the kindness that one must have in the customer service....
Rare to leave a one star review, but in this subway someone saw me entrer and went back to kitchen without saying anything while holding a phone.I waited and asked if someone is here, no one responsed.Never return.
Service: 1
pascal montpetit
Refuse a coupon which is nevertheless valid. They say it's only applicable for cold cuts, but the coupon says make your own sandwich. On the coupon you can clearly see a chicken sandwich and a beef sandwich.
Atmosphere: 3
Food: 4
Service: 2
Melissa Elmourne
Absolutely atrocious establishment! I ordered 2 12-inch sandwiches, a box of 6 biscuits and 2 additional biscuits on UberEats. I received 3 6 inch sandwiches, all 3 completely different (not the ones we ordered obviously) and only 2 cookies (again not the flavor we ordered). Extremely disappointed with this experience and I recommend that you avoid this branch.
Food: 1
Service: 1
Tiffany Han
We preordered it online, after at least 30min we arrived, our order had not been prepared yet. There was no person in the store, so I didn’t think it was that busy. We ordered 4 biscuits, but we only had 3 in the bag. After eating the meals, both my boyfriend and I had stomachache after 2 hrs, and that was the only thing we ate during the day. I even had diarrhea afterwards, probably the ingredients were not fresh enough. Never gonna go there again.
Food: 1
Service: 1
Mégan Prégent
I arrived at 8:20 a.m. it was closing, on a Saturday evening!! So I decided to go to the other subway on ch st jean close too. I understand closing a little 10-15 minutes early but here it was almost an hour early.
Worst service. I'm already waiting in front of the cash register for 10 minutes, there's no one there. I start to say hello for someone to answer me the guy tells me to wait stupid and he is on the phone. After waiting 15 minutes I left
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Dinde
Worst service of my life on his phone on call during his shift
Atmosphere: 1
Food: 1
Service: 1
WORST Subway!!!! We go there with a coupon... Finally arrive at the checkout the amount is 3 times the coupon... The cashier calls the manager... 10 minutes of waiting for the manager... Finally we leave and decide to go somewhere else! The cashier seemed lost and totally lacking in experience and communication! If I could have put 0, I would have put a big ZERO!
Atmosphere: 1
Food: 1
Service: 1
Very unpleasant customer service, the employees present roll their eyes, speak curtly and seem disinterested in their work… I was disappointed by this inappropriate behavior, the other restaurants in the chain have much better service, I prefer henceforth to deviate from my path than to return there.
Atmosphere: 2
Food: 3
Service is the worst, I got a chimichurri steak 12 inch and there was barely any steak inside, she kept removing meat from the scoup instead of filling up the scoop like all other locations. It's always the same lady at lunch whose there and she's horrible, should be doing some other job because all the other clients were also rolling their eyes at her.
Atmosphere: 1
Food: 1
Service: 1
Nice service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Chicken Rancher
The atmosphere is dead and rude. It's like a ghost town, the atmosphere
Atmosphere: 1
Service: 1
3 slices of ham and 3 slices of turkey, yellow salad =$26
Lack of employees so wait a little long
Atmosphere: 4
Food: 5
Service: 5
First time in a restaurant that I had such a bad customer service experience, first I arrived then instead of preparing my order the person started to prepare the order for the next customer and was not attentive to what put on my order and the person did not understand the numbers or the names of the menu.But the icing of the bad experience was that I went with a frequent customer and then the person knew because of that my nationality so my companion made an order for 2 12in loaves for his family and me in another order for a bowl for myself so the customer service person said "oh the people from your country eat a lot of all this for you.... and start laughing so hard... then after like me personally didn't like it joke she said it's a joke.I consider that we definitely need to educate people who work in a restaurant, these off-topic comments and with this kind of generalization are completely unacceptable, they do not notice the good values such as respect, the kindness that one must have in the customer service....
Atmosphere: 1
Service: 1
Restaurantji Recommends
Rare to leave a one star review, but in this subway someone saw me entrer and went back to kitchen without saying anything while holding a phone.I waited and asked if someone is here, no one responsed.Never return.
Service: 1
Refuse a coupon which is nevertheless valid. They say it's only applicable for cold cuts, but the coupon says make your own sandwich. On the coupon you can clearly see a chicken sandwich and a beef sandwich.
Atmosphere: 3
Food: 4
Service: 2
Absolutely atrocious establishment! I ordered 2 12-inch sandwiches, a box of 6 biscuits and 2 additional biscuits on UberEats. I received 3 6 inch sandwiches, all 3 completely different (not the ones we ordered obviously) and only 2 cookies (again not the flavor we ordered). Extremely disappointed with this experience and I recommend that you avoid this branch.
Food: 1
Service: 1
We preordered it online, after at least 30min we arrived, our order had not been prepared yet. There was no person in the store, so I didn’t think it was that busy. We ordered 4 biscuits, but we only had 3 in the bag. After eating the meals, both my boyfriend and I had stomachache after 2 hrs, and that was the only thing we ate during the day. I even had diarrhea afterwards, probably the ingredients were not fresh enough. Never gonna go there again.
Food: 1
Service: 1
I arrived at 8:20 a.m. it was closing, on a Saturday evening!! So I decided to go to the other subway on ch st jean close too. I understand closing a little 10-15 minutes early but here it was almost an hour early.
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