I ordered from "Muffin Plus" in the mall's food court and, unfortunately, had a disappointing experience. I ordered a trio meal, consisting of a tuna wrap, carrot soup, and peach juice for $17. However, the quality of both the food and service did not meet basic expectations.
The peach juice was mostly ice, which diluted the flavor significantly. The tuna wrap was supposed to include spinach and sun-dried tomatoes, but it contained iceberg lettuce instead, and there were no sun-dried tomatoes at all. To make it worse, the wrap was only half-filled, with both halves largely consisting of bread and very little filling. The carrot soup was similarly unsatisfying, tasting mostly like herb-infused water with barely a hint of carrot.
I returned to the counter to politely explain my concerns and request a refund, as the meal was far from what I had paid for. Unfortunately, the response was defensive and dismissive. After an extremely unprofessional interaction, I was offered less than half of what I had paid, which I found inadequate given that I had barely touched the meal.
This experience left me deeply dissatisfied, not only with the quality of the food but also with the way the situation was handled. I believe that customers deserve transparency and quality when paying for a meal, and I regret that this was not provided.
I would advise future customers to be mindful of this when considering dining here. There are many businesses in the mall with greater integrity that would be more than happy to serve their customers well.
Atmosphere: 1
Food: 1
Service: 1
PO
Sweet patatoes tasted fresh frozen and had a hard peel Never again
Atmosphere: 2
Food: 2
Service: 3
Line Gaumond
J'ai commandé par dordash,j'ai commandé muffin ,et brioche ,tout était bon ,sauf brioche a la cannelle dur comme de la roche ,très déçu,je recommande pu .
Monsieur Sean
The food looked good, until you eat it. It tasted old and the ingredients were cheap. Iceberg lettuce in a wrap?!?! The veggie wrap and falafel wrap were more sub par.I wish I had seen the reviews ahead of time.Many other places to choose from. ??
Atmosphere: 3
Food: 2
Service: 3
tania gokhool
Food was not fresh and salads did not taste good,’it was expensive , and behind the counter was dirty and kitchen was a mess ! Does not look hygienic at all.
Atmosphere: 1
Food: 1
Service: 1
Karen Horsford
Delivery on Doordash. Nothing wrapped/packaged properly in plain paper bag. No butter on bagel and raw bacon. Ordered brioche bun got a nasty oat muffin on staff suggestion lol excuse me. Cold coffee... horrible and never again.
Audrée Gervais
Very disrespectful staff
D Kim
Omg this was the nastiest food ever . I ordered via Uber I had the BLT on a bagel and some type of red velvet cake which cost 3$ for a slither which tasted like raspberries and the BLT was disgusting.The bagel was ice cold and hard as a bullet and the tomato was mushy and tasteless the bacon tasted like a cheap imitation. Never again!!!! Waste of my money!!
Pascal Boutin
(Translated by Google) The pasta salad was full of mold. I went back to see the gentleman and he never wanted to reimburse me! He gave me 2 dry oatmeal cookies which I then threw away. I do not recommend!(Original)La salade de pâte était plein de moisissures. J'ai retourner voir le monsieur et il na jamais voulu me rembourser! Il m'a donné 2 biscuits a l'avoine sec que j'ai ensuite jeté. Je ne recommande pas!
Anika Bacchus
The smoothie tasted watery and the guy didn't wash the blender
(Translated by Google) Always served by the same gentleman, courteous and helpful. The pesto chicken sandwich is salivating.(Original)Toujours servit par le même monsieur, courtois et serviable. Les sandwich au poulet pesto sont à faire saliver.
Pierrette Vigneault
(Translated by Google) It's always good. They have nice salads and muffins.(Original)C'est toujours bon. Ils ont de belles salades et muffins.
Marie-France Laroche
Bols absolument pas représentatif des photos. Trouvez l’erreur...
Martine Lamontagne
It's a bit difficult to communicate with the person serving us, but I liked my meal. I chose two kinds of salads, a chicken wrap (which can be heated in a panini maker) and herbal tea. It was good and fresh.
New Guy
I loved the wonderful experience. The service was amazing. The owner was a bit hard to comunicate with but I still look forward to coming back.
I ordered from "Muffin Plus" in the mall's food court and, unfortunately, had a disappointing experience. I ordered a trio meal, consisting of a tuna wrap, carrot soup, and peach juice for $17. However, the quality of both the food and service did not meet basic expectations.
The peach juice was mostly ice, which diluted the flavor significantly. The tuna wrap was supposed to include spinach and sun-dried tomatoes, but it contained iceberg lettuce instead, and there were no sun-dried tomatoes at all. To make it worse, the wrap was only half-filled, with both halves largely consisting of bread and very little filling. The carrot soup was similarly unsatisfying, tasting mostly like herb-infused water with barely a hint of carrot.
I returned to the counter to politely explain my concerns and request a refund, as the meal was far from what I had paid for. Unfortunately, the response was defensive and dismissive. After an extremely unprofessional interaction, I was offered less than half of what I had paid, which I found inadequate given that I had barely touched the meal.
This experience left me deeply dissatisfied, not only with the quality of the food but also with the way the situation was handled. I believe that customers deserve transparency and quality when paying for a meal, and I regret that this was not provided.
I would advise future customers to be mindful of this when considering dining here. There are many businesses in the mall with greater integrity that would be more than happy to serve their customers well.
Atmosphere: 1
Food: 1
Service: 1
Sweet patatoes tasted fresh frozen and had a hard peel
Never again
Atmosphere: 2
Food: 2
Service: 3
J'ai commandé par dordash,j'ai commandé muffin ,et brioche ,tout était bon ,sauf brioche a la cannelle dur comme de la roche ,très déçu,je recommande pu .
The food looked good, until you eat it. It tasted old and the ingredients were cheap. Iceberg lettuce in a wrap?!?! The veggie wrap and falafel wrap were more sub par.I wish I had seen the reviews ahead of time.Many other places to choose from. ??
Atmosphere: 3
Food: 2
Service: 3
Food was not fresh and salads did not taste good,’it was expensive , and behind the counter was dirty and kitchen was a mess ! Does not look hygienic at all.
Atmosphere: 1
Food: 1
Service: 1
Delivery on Doordash. Nothing wrapped/packaged properly in plain paper bag. No butter on bagel and raw bacon. Ordered brioche bun got a nasty oat muffin on staff suggestion lol excuse me. Cold coffee... horrible and never again.
Very disrespectful staff
Omg this was the nastiest food ever . I ordered via Uber I had the BLT on a bagel and some type of red velvet cake which cost 3$ for a slither which tasted like raspberries and the BLT was disgusting.The bagel was ice cold and hard as a bullet and the tomato was mushy and tasteless the bacon tasted like a cheap imitation. Never again!!!! Waste of my money!!
(Translated by Google) The pasta salad was full of mold. I went back to see the gentleman and he never wanted to reimburse me! He gave me 2 dry oatmeal cookies which I then threw away. I do not recommend!(Original)La salade de pâte était plein de moisissures. J'ai retourner voir le monsieur et il na jamais voulu me rembourser! Il m'a donné 2 biscuits a l'avoine sec que j'ai ensuite jeté. Je ne recommande pas!
The smoothie tasted watery and the guy didn't wash the blender
Restaurantji Recommends
(Translated by Google) Always served by the same gentleman, courteous and helpful. The pesto chicken sandwich is salivating.(Original)Toujours servit par le même monsieur, courtois et serviable. Les sandwich au poulet pesto sont à faire saliver.
(Translated by Google) It's always good. They have nice salads and muffins.(Original)C'est toujours bon. Ils ont de belles salades et muffins.
Bols absolument pas représentatif des photos. Trouvez l’erreur...
It's a bit difficult to communicate with the person serving us, but I liked my meal. I chose two kinds of salads, a chicken wrap (which can be heated in a panini maker) and herbal tea. It was good and fresh.
I loved the wonderful experience. The service was amazing. The owner was a bit hard to comunicate with but I still look forward to coming back.
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