We placed a $126 order here, and they lost it. Based on other reviews, this isn't the first time it has happened. I had to call twice to request a refund and hold them accountable. I eventually received the refund, but it was far from a pleasant experience.
Taha Nouri
The service is the worst ⚠️, you won't feel welcome in this restaurant, unpolite staff 😡 they don't speak French and when they speak English it's hard to understand🤦🏻♂️ there are tables in the restaurant but apparently you can't eat there, they force you to take out you meal.... this restaurant shouldn't exist in Montreal ⛔️ for real
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sushi
Aicha Ouendiya
The worst place to eat sushi , the staff is impolite he keked me out because i asked for water and he want to hit i report it to the office of consumer protector
Service: 1
Recommended dishes: Sushi
Bilal yassin
They gave us the wrong item
Common Sense
Update 2024 Give it another chance today, Omg it was awful... how hard is to make a "sushi" rolls. It was very bad.
Decent and fresh sushi...a little too expensive, but i still go on weekly definitely the best sushi spot in Lasalle.. EDIT: the last few weeks it's been really bad.got sick from the tuna, it smelled really fishy shoudint of ate it....i'm done with this place... AVOID AT ALL COST!
Atmosphere: 1
Food: 1
Service: 2
Kaabi Ayet
Madam, the owner's daughter is dry and very rigid, has the wrong item and what's more it is not edible.
Atmosphere: 1
Food: 1
Service: 1
Alejandro Rivera
Very disappointed, i used to love this place Great food for great price, today i went for a quick midi express lunch with my girlfriend, we both found large pieces of plastic in our sushi because they didnt unwrap the crab meat, they not only accused us of putting the plastic ourselvs when i literaly pulled it out of my mouth, they didnt offer a refund, offering us free sushi wich we didnt even get, we werent able to finish our food because all we could think about was that, very disappointed and not coming back.
Camila Valencia
It’s unfortunate because we’ve had good experiences before at the other location. We found two pieces of plastic in our sushi while we were eating. All they could offer us was extra sushi and no refund. While we tried to eat the rest of our food we still felt a bit uneasy since the pieces of plastic were the only thing we could think off while eating. We didn’t end up finishing our food Because of this. They accused us of putting the plastic in our food (make it make sense) didn’t want to admit that they were at fault.
Atmosphere: 1
Food: 1
Service: 1
Baron von Drais
For take-out places Sushi Newman in excellent especially considering the quality and price. This is the place I use to judge other poke bowl places in Montreal and it's my favourite place for lunch.
Atmosphere: 4
Food: 5
Service: 5
Tamara M.
I’ve been visiting Montreal from out of town and heard Sushi Newan had amazing sushi. The food itself was great (which is why I’ve given it a 3 star), but the service and dealing with UEats has made my experience here quite bad. I noticed that it had been over an hour and half with no food or no call from the restaurant so I called. Turns out they had no delivery driver available. They really should have called me to let me know or cancelled my order. I was charged for delivery and tipping the driver but 1) I was never informed by the restaurant that my driver was NOT available for delivery and 2) I was never refunded for the delivery and driver tipping fee (which came to about $10.00). If I didn’t call the restaurant and ask where my food was, would they have called me to let me know? I was also told the refund would be processed but it has been almost a week and they haven’t even bothered calling me back or refunding me a cent. Super unfortunate considering how great the sushi was.
I had a tuna poke bowl but the tuna is like crushed like puree, not great in texture..
Atmosphere: 2
Food: 2
Service: 4
Mickey Finn
Quality check, great price check, fast delivery check! I love this place, amazing sushi, one of the hidden gems!
Atmosphere: 5
Food: 5
Service: 5
Richard Boivin
Best sushis in town!
Atmosphere: 3
Food: 5
Service: 5
Liron
I love this place! My boyfriend and I order only from them when we have a sushi night.The food is delicious!I rated it 4 stars and not 5 because a few times I had the sushi, I didn't feel well afterwards. It would have also been my sensitive stomach. My boyfriend was completely fine and enjoyed the meal.Just giving a heads up to those with sensitivity.All in all, I have, and will continue to order from them. Thanks guys!
We placed a $126 order here, and they lost it. Based on other reviews, this isn't the first time it has happened. I had to call twice to request a refund and hold them accountable. I eventually received the refund, but it was far from a pleasant experience.
The service is the worst ⚠️, you won't feel welcome in this restaurant, unpolite staff 😡 they don't speak French and when they speak English it's hard to understand🤦🏻♂️ there are tables in the restaurant but apparently you can't eat there, they force you to take out you meal.... this restaurant shouldn't exist in Montreal ⛔️ for real
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sushi
The worst place to eat sushi , the staff is impolite he keked me out because i asked for water and he want to hit i report it to the office of consumer protector
Service: 1
Recommended dishes: Sushi
They gave us the wrong item
Update 2024
Give it another chance today, Omg it was awful... how hard is to make a "sushi" rolls. It was very bad.
Decent and fresh sushi...a little too expensive, but i still go on weekly definitely the best sushi spot in Lasalle.. EDIT: the last few weeks it's been really bad.got sick from the tuna, it smelled really fishy shoudint of ate it....i'm done with this place... AVOID AT ALL COST!
Atmosphere: 1
Food: 1
Service: 2
Madam, the owner's daughter is dry and very rigid, has the wrong item and what's more it is not edible.
Atmosphere: 1
Food: 1
Service: 1
Very disappointed, i used to love this place
Great food for great price, today i went for a quick midi express lunch with my girlfriend, we both found large pieces of plastic in our sushi because they didnt unwrap the crab meat, they not only accused us of putting the plastic ourselvs when i literaly pulled it out of my mouth, they didnt offer a refund, offering us free sushi wich we didnt even get, we werent able to finish our food because all we could think about was that, very disappointed and not coming back.
It’s unfortunate because we’ve had good experiences before at the other location. We found two pieces of plastic in our sushi while we were eating. All they could offer us was extra sushi and no refund. While we tried to eat the rest of our food we still felt a bit uneasy since the pieces of plastic were the only thing we could think off while eating. We didn’t end up finishing our food Because of this. They accused us of putting the plastic in our food (make it make sense) didn’t want to admit that they were at fault.
Atmosphere: 1
Food: 1
Service: 1
For take-out places Sushi Newman in excellent especially considering the quality and price. This is the place I use to judge other poke bowl places in Montreal and it's my favourite place for lunch.
Atmosphere: 4
Food: 5
Service: 5
I’ve been visiting Montreal from out of town and heard Sushi Newan had amazing sushi. The food itself was great (which is why I’ve given it a 3 star), but the service and dealing with UEats has made my experience here quite bad. I noticed that it had been over an hour and half with no food or no call from the restaurant so I called. Turns out they had no delivery driver available. They really should have called me to let me know or cancelled my order. I was charged for delivery and tipping the driver but 1) I was never informed by the restaurant that my driver was NOT available for delivery and 2) I was never refunded for the delivery and driver tipping fee (which came to about $10.00). If I didn’t call the restaurant and ask where my food was, would they have called me to let me know? I was also told the refund would be processed but it has been almost a week and they haven’t even bothered calling me back or refunding me a cent. Super unfortunate considering how great the sushi was.
Food: 5
Service: 2
Restaurantji Recommends
I had a tuna poke bowl but the tuna is like crushed like puree, not great in texture..
Atmosphere: 2
Food: 2
Service: 4
Quality check, great price check, fast delivery check! I love this place, amazing sushi, one of the hidden gems!
Atmosphere: 5
Food: 5
Service: 5
Best sushis in town!
Atmosphere: 3
Food: 5
Service: 5
I love this place! My boyfriend and I order only from them when we have a sushi night.The food is delicious!I rated it 4 stars and not 5 because a few times I had the sushi, I didn't feel well afterwards. It would have also been my sensitive stomach. My boyfriend was completely fine and enjoyed the meal.Just giving a heads up to those with sensitivity.All in all, I have, and will continue to order from them. Thanks guys!
Atmosphere: 4
Food: 4
Service: 5
Nice and very fresh food. Always yamy yamy.
Atmosphere: 4
Food: 5
Service: 5
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