Tim Hortons

Not impressed at all with the cleanliness. This address does not correspond to the chain's standards. Saturday 5:00 p.m., no one at the counter to take orders, all tables are dirty. The prep station counter is dirty, the tops of the appliances are greasy and very dusty. The edges of the separation part have a not very attractive black mark. I am a long-time client of Tim's and I travel a lot, I have seen them all over Quebec, this time I thought I had entered a teenager's bedroom.

It seemed to me that the presence of a mature person to take charge was missing.

Atmosphere: 2

Food: 3

Service: 3

When the drive-thru is really faster...the lady at the cash register...I think I just smile and say hello and thank you...I really don't know??‍♀️! No longer able to go...dsl!I'll say thank you...I'm saving?‍♀️

Atmosphere: 1

Food: 4

Service: 1

excessively long service

Atmosphere: 1

Food: 4

Service: 2

No standard of service, inexperienced staff most of the time.

Atmosphere: 1

Food: 2

Service: 2

Employees overwhelmed at certain times because there are not enough of them to serve. Regular employees are helpful, some casual employees would benefit from customer service training.

Atmosphere: 5

Food: 5

Service: 4

I was served today at the drive-thru by a certain Amélie, who doesn’t seem to have time to say a simple “hello”. Very stupid on the microphone as soon as I arrived. Once at the window, she gives me my food with my chocolate frosted which does not have whipped cream (even though I had specified when ordering). I return it to her and she does the same thing that I had already returned (so again without whipped cream). Instead of apologizing and going to make me another one, she turned to her colleagues, with a smile on her face and they were all laughing. I still ended up getting the right order, but very disappointed with the service…

Atmosphere: 1

Food: 4

Service: 1

I don't understand why there are only young people under 16 who work there, no service it's always long, they don't know how to work and be fast!! 40 minute wait for an online order! No common sense!

Atmosphere: 1

Food: 1

Service: 1

Always long delays at this Tim Hortons. Ordinary service

Food: 4

Service: 2

Domestic service, extremely long.

Own.
This place is impeccable

Parking: Not much space because there are other stores a little too close to Tim Horton's

Atmosphere: 3

Food: 3

Service: 3

rate cleanliness leaves something to be desired counter not cleaned often very dirty plus dirty board sink not clean

Atmosphere: 3

Food: 2

Service: 3

Service really not good there are at least 7-8 employees two bottoms nothing.. I waited at the cash register for 4min no movement no employee came to take my order only to tell me in the end that their soup is not ready.. nice waste of time

Service: 1

Since the pandemic I find that Tim Horton's has lost a lot but in this branch, although several types of donuts are missing, it's still good.

Atmosphere: 4

Food: 4

Service: 5

The donuts are delicious, it's a Tim Horton's

Atmosphere: 4

Food: 4

Service: 4

The staff is very friendly, the food and coffee are good but every time I go there the floors are dirty, the counters are dirty.. the trash cans are overflowing so I take my order to bring instead of eating there . Sad…

Atmosphere: 2

Food: 4

Service: 5