I went to this Subway on February 6, 2025, around 12:50 p.m. There was only one employee, a young man, who served a customer before me. He didn't greet me, but hey, that's not dramatic.
What bothered me was that he handled the cash register with his gloves on. First of all, it's not ideal, but I tell myself that he will change them before making my order.
Except no. He starts preparing my sandwich with the same gloves. It annoys me a little, but I tell myself I'll get over it.
He takes his time, it's really long, but it's at the checkout that it gets ruined. He takes off his gloves... but then he sniffs and wipes his nose with his hand, then immediately touches the cash register. Clearly, this checkout is zero hygienic and he just made my sandwich with gloves with which he had just touched the checkout.
While remaining polite, I tell him that I don't want it anymore, that he hasn't changed his gloves, that it's not acceptable, etc. He remains frozen, a little lost. The manager, who was right next door and had heard everything, did not react. I had to emphasize the unacceptable aspect to get a reaction and for her to finally offer to redo my order. It should have been a reflex, an automatism.
In the end, they make my sandwich again and I pay. The terminal that asks for a tip right after that… It’s average in the circumstances!
Changing your gloves between the checkout and the food is the basics. I am perhaps more sensitive than others about hygiene issues...
I live very well with what I don't see in restaurants, but there, no.
Maxime Gilbert
I went to this Subway for dinner on a Friday evening and was very satisfied. I ordered a 6 inch and received superb service. Félix was the employee who served me and I was surprised by his kindness and welcoming personality. He welcomed me with a big smile and made me a 10/10 Sandwich.
Atmosphere: 5
Food: 5
Service: 5
Stephane Vallee
Very welcoming and always smiling
Atmosphere: 5
Food: 5
Service: 5
William Jacob
Super good efficient service
Atmosphere: 5
Food: 5
Service: 4
Marie-Christine Bordeleau
I am extremely angry and disappointed with the service I received this evening. I had a 6 inch delivered, super basic, very simple. I take the trouble to NOT order with onions because I'm very allergic! And surprise when I received my meal, I realized that it was filled with onions, so I couldn't eat it! I have my invoice and it doesn't say "onion" anywhere. So a $10 in the trash.
Food: 1
Service: 1
Julie Vézina
Very competent service yesterdayKnew his menu very wellOnly problem the soup was not available but it was only 10:30 a.m.
Atmosphere: 4
Food: 5
Service: 5
Séverine PC
Pleasant welcome, very clean room!!!I highly recommendTHANKS
Atmosphere: 5
Food: 5
Service: 5
Yvon Vachon
Too expensive but very good
Atmosphere: 3
Food: 5
Service: 3
Akiam Rochette
(Translated by Google) The manager, geatanne, talks to these employees as if it were nothing. What kind of manager these sa see whose? Okay you?(Original)La gérante, geatanne, parle a ces employés comme si s'était des moin que rien. Quelle genre de gérante ces sa voyon dont? Cava tu?
Atmosphere: 1
Food: 1
Service: 1
Rogers Rossignol
(Translated by Google) Apart from the prices which are very expensive(Original)À part les prix qui sont très dispendieux
(Translated by Google) No sense that at dinner time we were sold 3 submarines with bread as hard as a stone, we couldn't bite into it, it was too hard. The ingredients all in the center and on top of the bread. And soggy paper. The employee spoke so quietly that I repeated Swiss cheese 5x to be told that it doesn't exist. We were sent 3 coupons for 6 inches but not the right to the subway series when our bill was $54.80 for 2x 12inches, 1x 6 inches and a box of cookies, including the chocolate ones, which were dry and very hard. After these three restricted coupons for 3x 6 inches we won't be laughing at Subway anymore.(Original)Aucun sens que sur l'heure du dîner on nous vende 3 sous-marins au pain dur comme de la pierre on a pas pu croquer c'était trop dur. Les ingrédients tous dans le centre et par-dessus le pain. Et le papier détrempé. L'employé parlait tellement pas fort que j'ai répété fromage suisse 5x pour me faire répondre que ça n'existe pas. On nous a envoyé 3 coupons pour des 6 pouces mais pas le droit à la série subway alors que notre facture était de $54.80 pour 2x 12pouces , 1x 6 pouces et une boite de biscuits dont ceux au chocolat étaient secs et très durs. Après ces trois coupons restreints pour 3x 6 pouces nous n'irons plus faire rire de nous chez Subway.
Food: 1
Joel Levesque
(Translated by Google) The guy works alone, it's very long and even worse, it's my turn to serve me, he orders 6 subs, I've been to the yuzu next door and 5 people in the line have left.So the owners want to save money and well it's the other way around rotten service!(Original)Le gars travaille seule c'est très long et pire encore rendu a mon tours avant de me servir il fait une commande de 6 sous-marins j'ai été au yuzu a côté et 5 personnes dans la file sont parties.Alors les propriétaires vous voulez sauver de l'argent et bien c'est l'inverse service pourri !
Josée Labrecque
(Translated by Google) Super nice staff at this subway, I go there often and they recognize me!(Original)Personnel super gentil à ce subway, j'y vais souvent et ils me reconnaissent !
Vegetarian options: J adore le bols de riz déesse verte!
Atmosphere: 5
Food: 5
Service: 5
Alex
(Translated by Google) Super smiling and welcoming employees every time without exception...(Original)Employées super souriante et acceuillante a tous les fois sans exception...
Damien Plante
(Translated by Google) Sandwiches are good most of the time(Original)Les sandwichs sont bons la plupart du temps
I went to this Subway on February 6, 2025, around 12:50 p.m. There was only one employee, a young man, who served a customer before me. He didn't greet me, but hey, that's not dramatic.
What bothered me was that he handled the cash register with his gloves on. First of all, it's not ideal, but I tell myself that he will change them before making my order.
Except no. He starts preparing my sandwich with the same gloves. It annoys me a little, but I tell myself I'll get over it.
He takes his time, it's really long, but it's at the checkout that it gets ruined. He takes off his gloves... but then he sniffs and wipes his nose with his hand, then immediately touches the cash register. Clearly, this checkout is zero hygienic and he just made my sandwich with gloves with which he had just touched the checkout.
While remaining polite, I tell him that I don't want it anymore, that he hasn't changed his gloves, that it's not acceptable, etc. He remains frozen, a little lost. The manager, who was right next door and had heard everything, did not react. I had to emphasize the unacceptable aspect to get a reaction and for her to finally offer to redo my order. It should have been a reflex, an automatism.
In the end, they make my sandwich again and I pay. The terminal that asks for a tip right after that… It’s average in the circumstances!
Changing your gloves between the checkout and the food is the basics. I am perhaps more sensitive than others about hygiene issues...
I live very well with what I don't see in restaurants, but there, no.
I went to this Subway for dinner on a Friday evening and was very satisfied. I ordered a 6 inch and received superb service. Félix was the employee who served me and I was surprised by his kindness and welcoming personality. He welcomed me with a big smile and made me a 10/10 Sandwich.
Atmosphere: 5
Food: 5
Service: 5
Very welcoming and always smiling
Atmosphere: 5
Food: 5
Service: 5
Super good efficient service
Atmosphere: 5
Food: 5
Service: 4
I am extremely angry and disappointed with the service I received this evening. I had a 6 inch delivered, super basic, very simple. I take the trouble to NOT order with onions because I'm very allergic! And surprise when I received my meal, I realized that it was filled with onions, so I couldn't eat it! I have my invoice and it doesn't say "onion" anywhere. So a $10 in the trash.
Food: 1
Service: 1
Very competent service yesterdayKnew his menu very wellOnly problem the soup was not available but it was only 10:30 a.m.
Atmosphere: 4
Food: 5
Service: 5
Pleasant welcome, very clean room!!!I highly recommendTHANKS
Atmosphere: 5
Food: 5
Service: 5
Too expensive but very good
Atmosphere: 3
Food: 5
Service: 3
(Translated by Google) The manager, geatanne, talks to these employees as if it were nothing. What kind of manager these sa see whose? Okay you?(Original)La gérante, geatanne, parle a ces employés comme si s'était des moin que rien. Quelle genre de gérante ces sa voyon dont? Cava tu?
Atmosphere: 1
Food: 1
Service: 1
(Translated by Google) Apart from the prices which are very expensive(Original)À part les prix qui sont très dispendieux
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
(Translated by Google) No sense that at dinner time we were sold 3 submarines with bread as hard as a stone, we couldn't bite into it, it was too hard. The ingredients all in the center and on top of the bread. And soggy paper. The employee spoke so quietly that I repeated Swiss cheese 5x to be told that it doesn't exist. We were sent 3 coupons for 6 inches but not the right to the subway series when our bill was $54.80 for 2x 12inches, 1x 6 inches and a box of cookies, including the chocolate ones, which were dry and very hard. After these three restricted coupons for 3x 6 inches we won't be laughing at Subway anymore.(Original)Aucun sens que sur l'heure du dîner on nous vende 3 sous-marins au pain dur comme de la pierre on a pas pu croquer c'était trop dur. Les ingrédients tous dans le centre et par-dessus le pain. Et le papier détrempé. L'employé parlait tellement pas fort que j'ai répété fromage suisse 5x pour me faire répondre que ça n'existe pas. On nous a envoyé 3 coupons pour des 6 pouces mais pas le droit à la série subway alors que notre facture était de $54.80 pour 2x 12pouces , 1x 6 pouces et une boite de biscuits dont ceux au chocolat étaient secs et très durs. Après ces trois coupons restreints pour 3x 6 pouces nous n'irons plus faire rire de nous chez Subway.
Food: 1
(Translated by Google) The guy works alone, it's very long and even worse, it's my turn to serve me, he orders 6 subs, I've been to the yuzu next door and 5 people in the line have left.So the owners want to save money and well it's the other way around rotten service!(Original)Le gars travaille seule c'est très long et pire encore rendu a mon tours avant de me servir il fait une commande de 6 sous-marins j'ai été au yuzu a côté et 5 personnes dans la file sont parties.Alors les propriétaires vous voulez sauver de l'argent et bien c'est l'inverse service pourri !
(Translated by Google) Super nice staff at this subway, I go there often and they recognize me!(Original)Personnel super gentil à ce subway, j'y vais souvent et ils me reconnaissent !
Vegetarian options: J adore le bols de riz déesse verte!
Atmosphere: 5
Food: 5
Service: 5
(Translated by Google) Super smiling and welcoming employees every time without exception...(Original)Employées super souriante et acceuillante a tous les fois sans exception...
(Translated by Google) Sandwiches are good most of the time(Original)Les sandwichs sont bons la plupart du temps
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