Tim Hortons
3008 Ave. Saint-Augustin, Lévis
(418) 988-0635
Recent Reviews
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All tim..service sucks, long, employees discussing among themselves and in no hurry to serve us?, not to mention the outdoor trash cans which are overflowing, when there are some... very disappointing because of the very long waiting time and expensive price for no freshness
Atmosphere: 1
Food: 2
Service: 1
Here is a copy of the email sent via the channel's customer service.
I went to the drive-thru Saturday morning between 8:45 and 9:00, I ordered a Tim morning egg and bacon on English muffin and a fruit explosion muffin. After at least 10 minutes of waiting and a cashier who apologized at least 5 times telling me that they had a problem with the eggs, that it was poorly “handled” I received a sandwich with an English muffin “Frette”, limit still frozen. I told myself that if I didn't have to wait a really long time, I would have a sandwich "on the mark" but that was not my disappointment! I hesitated before deciding that I would only be wasting my time coming back to the restaurant given the service I received.
I am usually very patient and accommodating, but given the mediocrity of the food received, I felt obliged to communicate with you so that you can consider training your employees adequately or reviewing your organization of resources for the morning rush !
For my part, it was the last time I spent at your restaurant.
Good continuity.
Atmosphere: 1
Food: 1
Service: 1
Nice staff, good food, fast.
Atmosphere: 5
Food: 5
Service: 5
Not edible, don't go there
There is ALWAYS dekoi it's never good
Atmosphere: 1
Food: 1
Service: 1
The service was okay, it was quite quick but my food left something to be desired, my wrap was all torn and impossible to eat with your hands.
Food: 1
Service: 4
I haven't seen the kitchen at all, the rest is fine!
Atmosphere: 5
Service: 5
Not easy, my timatin was made with scraps and not very hot
Atmosphere: 1
Food: 2
Service: 2
when you want a BLT well it’s a BLT that I want but still lacks ingredients in it! For my part, it's over for me, I'm going to go to another Tim Horton....it's better to go 10 minutes longer to get what you order!
Atmosphere: 3
Food: 1
Service: 3
We arrive, the employees see us but don't serve us right away. When taking the order I repeated twice that I didn't want bacon in the end I ended up with bacon... in the middle of a rush I want to understand but we were the ONLY ones. Blasé employee we had the impression of disturbing them, it's UNALLOWABLE and burnt fries, cold hamburger... in short, to RUN AWAY.
Atmosphere: 1
Food: 1
Service: 1
I arrived at 8:20 p.m. the restaurant closes at 9 p.m. I ordered a pizza, I was told we close in 40 minutes, we no longer prepare hot meals. To have the right to order one, what is the maximum time. I find that really ordinary .
Service: 2
Restaurantji Recommends
Entk that of St Jean Chrysostome in town. Always very disappointed, never in stock. Endless waiting...
Atmosphere: 3
Food: 3
Service: 3
An Inspiring environment ?
Atmosphere: 5
Food: 5
Service: 5
Parking: Very very good
Wheelchair accessibility: Very very important there is
Atmosphere: 5
Food: 5
Service: 5
I don't know if it's this Tim Horton's that's cursed because it always goes well elsewhere, but this time, at this place, I had a London tea without sugar or milk even though it's made only with tea, milk, sugar. The journey before was told in another story.
Atmosphere: 2
Food: 2
Service: 2
Excellent service. Clean.
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