Plenty of errors in the order!! Supporting evidence and the manager takes you for a thief!! Place to
Atmosphere: 2
Food: 3
Service: 1
Sam bidi
Benny is declining slowly since they moved to the newer location.I remember his old location, it was a delicatessen! When they moved here, it was super average.Please guys restructure your work and get back as before
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Duo, Quart De Poulet Piri-Piri Piri Piri Chicken Quarter, Duo Duo
S2k zerk
You were ticked off before it became less good more expensive and the quantity was quite reduced it was boring I went there every week
Atmosphere: 1
Food: 1
Service: 1
Annie Bernard
Worst restaurant service!!After 1 hour of waiting we received our incomplete order (missing 2 kibble meals for our children). My partner immediately called the restaurant back. We told him that our order has priority and will be sent to us as soon as a delivery person returns. 1h30 later still no sign of the delivery man. My guests have left. My partner calls back to demand a refund and tells them to let it happen. He is told that it is impossible and that the order will be delivered. 30 minutes later as we were getting ready to put our children to bed, the delivery man showed up at the door with the 2 missing dishes. No apology from the restaurant or delivery person. I have never seen such poor delivery and customer service. I gave 1 star because I had no choice. If I could have put stars in the negative I would have done so.
marie565411
Je veux porter plainte ! Contre la rôtisserie 3066, située au 2800 chemin chambly à Longueuil ! Staff et gérant condescendant ! Me dit qu’il n’y a rien de parfait dans la vie, et qu’il ne peut rien faire ! quand je commande une poutine général tao tout à part (car l’option est disponible sur la commande en ligne) et que la poutine arrive ici rien appart ! Il me dit que malheureusement c’est la seule poutine qui ne peut être servie “tout à part”!! Pas mon problème ! Ma fille ne mange pas de fromage! La commis au téléphone qui soupire ! Une commande à 75$ et je me fais traiter de la sorte ! Très ordinaire !
Food: 1
Service: 1
Bill Poissant
Incroyable 2h14 à attendre une petite poutine. La dame me dit que le livreur est parti 3x en 2h14.. et offre aucun excuse et rabais . ... méchant
Atmosphere: 1
Food: 5
Service: 1
véro Philippon
À chaque fois qu’on commande il manque quel que chose et c’est froid
Fabiola Herbas Marañon
This place is absolutely terrible! I ordered a duo, and the food was raw. It made me so sick that I had to see a doctor. When I tried to contact them for a resolution, they completely ignored me. Avoid this place at all costs!Cet endroit est vraiment épouvantable ! J'ai commandé un duo, et la nourriture était crue. Ça m'a rendu tellement malade que j'ai dû consulter un médecin. Lorsque j'ai essayé de les contacter pour résoudre le problème, ils m'ont complètement ignoré. Évitez cet endroit à tout prix !
Annie Prévost
J'ai commander une poutine au croquettes de poulet format enfant.Wow!!! Arriver chaud bonne portion,j'ai demander une sauce en extra ,car je l'avoue je mange le reste a la cuillère ?? .Jamais déçu toujours satisfaite.Merci
Atmosphere: 5
Food: 5
Service: 5
Roger Roger
Bouffe pas mal le service téléphonique c'est gros sero avec le service de livraison arrêté 18heure personnes ne fini pendant le
The photo is not an error. This is the result of my Benny order NEVER arriving, despite having received their confirmation.After 1.5 hours, I tried to call the restaurant which was closing in 15 minutes, and they simply did not answer. So, I ordered elsewhere. Delivered in 20 minutes :)
Service: 1
Dylan L.
They have around twenty customer credits at the counter because the kitchen often makes order errors. This was the second time the kitchen gave me a different order. Check your boxes carefully before
Atmosphere: 3
Food: 1
Service: 2
Anne-Marie Dubuc
I had it delivered to the house, and ordered online. I asked for it to be delivered at 5:45 p.m., for a specific reason, but everything arrived at 5:23 p.m.......wet and greasy fries and slices, all very COLD. I have been a customer for a long time, but this was the last time. At the price paid, I am very disappointed. Goodbye Benny Bbq....
Food: 1
Service: 2
Recommended dishes: Poutine Vs Choix Du Chef
philippe seguin
1:45 wait for a delivery. Contacted twice by phone... to be told that it's possible to be late at dinner time (it's a Tuesday at 8:30 p.m.) and also that we're not at the door... It's disappointing to be blamed when it's Benny who decides which branch delivers to which location!I requested a refund for the order paid online and was told it is impossible. So, received an "unfresh" dinner (seriously not edible) but I'm not going to call back because it's going to be my fault again.Benny was an institution for decades, but now it's tough!
Atmosphere: 1
Food: 1
Service: 1
Kateri Payette
After 2 hours of waiting, I canceled my order. The cashier promised me a refund on my credit card. 1 month later I have received nothing, the boss does not return my calls and neither does customer service. Really disappointing.***Update***I contacted Benny's again, the boss left a note saying my order had never been paid. I'm going to take them my proof of payment, we'll see what happens...**Conclusion: I finally got my refund. The only positive point in the whole story is that the cashier is really nice and competent.
Plenty of errors in the order!! Supporting evidence and the manager takes you for a thief!! Place to
Atmosphere: 2
Food: 3
Service: 1
Benny is declining slowly since they moved to the newer location.I remember his old location, it was a delicatessen! When they moved here, it was super average.Please guys restructure your work and get back as before
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Duo, Quart De Poulet Piri-Piri Piri Piri Chicken Quarter, Duo Duo
You were ticked off before it became less good more expensive and the quantity was quite reduced it was boring I went there every week
Atmosphere: 1
Food: 1
Service: 1
Worst restaurant service!!After 1 hour of waiting we received our incomplete order (missing 2 kibble meals for our children). My partner immediately called the restaurant back. We told him that our order has priority and will be sent to us as soon as a delivery person returns. 1h30 later still no sign of the delivery man. My guests have left. My partner calls back to demand a refund and tells them to let it happen. He is told that it is impossible and that the order will be delivered. 30 minutes later as we were getting ready to put our children to bed, the delivery man showed up at the door with the 2 missing dishes. No apology from the restaurant or delivery person. I have never seen such poor delivery and customer service. I gave 1 star because I had no choice. If I could have put stars in the negative I would have done so.
Je veux porter plainte ! Contre la rôtisserie 3066, située au 2800 chemin chambly à Longueuil ! Staff et gérant condescendant ! Me dit qu’il n’y a rien de parfait dans la vie, et qu’il ne peut rien faire ! quand je commande une poutine général tao tout à part (car l’option est disponible sur la commande en ligne) et que la poutine arrive ici rien appart ! Il me dit que malheureusement c’est la seule poutine qui ne peut être servie “tout à part”!! Pas mon problème ! Ma fille ne mange pas de fromage! La commis au téléphone qui soupire ! Une commande à 75$ et je me fais traiter de la sorte ! Très ordinaire !
Food: 1
Service: 1
Incroyable 2h14 à attendre une petite poutine. La dame me dit que le livreur est parti 3x en 2h14.. et offre aucun excuse et rabais . ... méchant
Atmosphere: 1
Food: 5
Service: 1
À chaque fois qu’on commande il manque quel que chose et c’est froid
This place is absolutely terrible! I ordered a duo, and the food was raw. It made me so sick that I had to see a doctor. When I tried to contact them for a resolution, they completely ignored me. Avoid this place at all costs!Cet endroit est vraiment épouvantable ! J'ai commandé un duo, et la nourriture était crue. Ça m'a rendu tellement malade que j'ai dû consulter un médecin. Lorsque j'ai essayé de les contacter pour résoudre le problème, ils m'ont complètement ignoré. Évitez cet endroit à tout prix !
J'ai commander une poutine au croquettes de poulet format enfant.Wow!!! Arriver chaud bonne portion,j'ai demander une sauce en extra ,car je l'avoue je mange le reste a la cuillère ?? .Jamais déçu toujours satisfaite.Merci
Atmosphere: 5
Food: 5
Service: 5
Bouffe pas mal le service téléphonique c'est gros sero avec le service de livraison arrêté 18heure personnes ne fini pendant le
Atmosphere: 1
Service: 1
Restaurantji Recommends
The photo is not an error. This is the result of my Benny order NEVER arriving, despite having received their confirmation.After 1.5 hours, I tried to call the restaurant which was closing in 15 minutes, and they simply did not answer. So, I ordered elsewhere. Delivered in 20 minutes :)
Service: 1
They have around twenty customer credits at the counter because the kitchen often makes order errors. This was the second time the kitchen gave me a different order. Check your boxes carefully before
Atmosphere: 3
Food: 1
Service: 2
I had it delivered to the house, and ordered online. I asked for it to be delivered at 5:45 p.m., for a specific reason, but everything arrived at 5:23 p.m.......wet and greasy fries and slices, all very COLD. I have been a customer for a long time, but this was the last time. At the price paid, I am very disappointed. Goodbye Benny Bbq....
Food: 1
Service: 2
Recommended dishes: Poutine Vs Choix Du Chef
1:45 wait for a delivery. Contacted twice by phone... to be told that it's possible to be late at dinner time (it's a Tuesday at 8:30 p.m.) and also that we're not at the door... It's disappointing to be blamed when it's Benny who decides which branch delivers to which location!I requested a refund for the order paid online and was told it is impossible. So, received an "unfresh" dinner (seriously not edible) but I'm not going to call back because it's going to be my fault again.Benny was an institution for decades, but now it's tough!
Atmosphere: 1
Food: 1
Service: 1
After 2 hours of waiting, I canceled my order. The cashier promised me a refund on my credit card. 1 month later I have received nothing, the boss does not return my calls and neither does customer service. Really disappointing.***Update***I contacted Benny's again, the boss left a note saying my order had never been paid. I'm going to take them my proof of payment, we'll see what happens...**Conclusion: I finally got my refund. The only positive point in the whole story is that the cashier is really nice and competent.
Atmosphere: 1
Food: 1
Service: 3