I loved KFC for years in Ecuador, Vietnam and the US where I've lived and when I came to Canada, I tried a few KFCs in Ottawa, Toronto and Montreal and they were terrible: salty and almost no meat. After several years, I decided to give KFC a go again and after eating here I've regained the trust. Delicious, crunchy chicken.
Atmosphere: 5
Food: 5
Service: 3
Vishal Singh
Super bad service. Extremely slow.. Ordered using PFK app and no one came to know about the order. It took me 1.5 hour waiting there to get my order. I showed them the order on my phone in the PFK app and the girl at counter had no clue. This location has a lot of customers but poor service will lead to loss of business and opportunity. They need to hire more people and train all the staff in customer service - what question to ask customer , what to share with customer about the order, learn about the PFK mobile application orders. No one was rude but they were extremely slow. Food was good for me as it was freshly cooked after 1 hour.
Atmosphere: 2
Food: 4
Service: 1
Marcel
Ordered a $12 meal (4 tenders, chicken popcorn, fries and 2 sauces) upgraded to big fries and also added 2 additional sauces. Received 4 dark meat chicken, small fries and my additional sauces are missing? lol
Atmosphere: 1
Food: 1
Service: 1
Dani
WORST CUSTOMER SERVICE ever and I'll be complaining to the head office as well. The girl with black hair, white, tall and has tattoos was so impolite. Never visiting that restaurant again.
Atmosphere: 1
Food: 1
Service: 1
Mysterio-FN
Very bad not recommended
Atmosphere: 1
Food: 1
Service: 1
Christian Bélair-Burgos
This girl christine, looks like she doesn’t care. They had a break down of their frying machine, made us wait a whole hour and they don’t give refunds. If I could give 0/5 I would
Atmosphere: 1
Food: 1
Service: 1
Sofia Matheu
This restaurant closed early because it was failing, the customer service was terrible, and the food was bad.
Now the restaurant says it's open, but they have nothing ready. The manager and a cashier are sitting outside doing nothing. When I walk in and order, they say there's nothing for an hour, so why does it say it's open to the public if they don't have food?
I send an alarming call to the owners to replace the staff because with these people doing nothing, not working, the only thing they're going to achieve is bankruptcy.
I even asked for a sandwich of the day, and they said nothing was ready. A total disgrace.
Atmosphere: 1
Food: 1
Service: 1
obed-naz mendez-quintero
Just went there. After trying a simple Bonjour..just a cold stare from the lady in the kitchen...( the lady never answered back).. after few minutes my family decided to order. So I asked this very unfriendly lady (only one around). How do we order and she pointed to her right..(guess the answer kind of game?)..so after a nothing for a decent answer we left..A newly renovated place not made for non white people??..get a crew with polite and customer service manner..
Nathalie Dulanto
It’s the first time I’m so incredibly disappointed with the service given at a kfc. The staff was very slow and not helpful whatsoever. A client after us had to wait 15 minutes to order because the worker was too busy joking with her friends. We also asked chicken drumsticks in a barrel of 6 and they gave us the one left with the rest being chicken breast without warning us and when we went to mention it the cook told us that he was doing us a favour by putting the last one. Half of the menu was unavailable and the beverages were warm. The cashier was very unwelcoming and honestly very poor service quality. Never coming back so disappointed.
Roxana Popa
Food as expected. Courteous counter staff. Very fast service.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sweet N Smokey BBQ, Carolina Honey Mustard
The service is very good. I personally liked the way they treated me. I had some good expectations with food and menu but still it was good not brilliant. Here I would like to mention that there was no issues related with staff for food but mostly the taste … The place was quiet and very well organized
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: 10 Piece Bucket and 3 Large Sides
mohamed mohamed
The person at the contoiree was a disaster
Atmosphere: 1
Food: 2
Service: 1
Rejean larrivee
Very good my service
Atmosphere: 5
Food: 5
Service: 5
J J
Honestly have yet to have a bad experience, the food is always fresh and the people have always been super nice to me, no complaints
Steven Ripas
The poutine with popcorn chicken I ordered was incredibly disappointing–it was completely inedible, horrible taste and quality. On top of that, the menu options were severely limited, and the service was unacceptably poor. I honestly don’t understand how a place with such low standards remains open to the public. A truly embarrassing experience. If you want KFC, go somewhere else.
I loved KFC for years in Ecuador, Vietnam and the US where I've lived and when I came to Canada, I tried a few KFCs in Ottawa, Toronto and Montreal and they were terrible: salty and almost no meat. After several years, I decided to give KFC a go again and after eating here I've regained the trust. Delicious, crunchy chicken.
Atmosphere: 5
Food: 5
Service: 3
Super bad service. Extremely slow.. Ordered using PFK app and no one came to know about the order. It took me 1.5 hour waiting there to get my order. I showed them the order on my phone in the PFK app and the girl at counter had no clue. This location has a lot of customers but poor service will lead to loss of business and opportunity. They need to hire more people and train all the staff in customer service - what question to ask customer , what to share with customer about the order, learn about the PFK mobile application orders. No one was rude but they were extremely slow. Food was good for me as it was freshly cooked after 1 hour.
Atmosphere: 2
Food: 4
Service: 1
Ordered a $12 meal (4 tenders, chicken popcorn, fries and 2 sauces) upgraded to big fries and also added 2 additional sauces. Received 4 dark meat chicken, small fries and my additional sauces are missing? lol
Atmosphere: 1
Food: 1
Service: 1
WORST CUSTOMER SERVICE ever and I'll be complaining to the head office as well. The girl with black hair, white, tall and has tattoos was so impolite. Never visiting that restaurant again.
Atmosphere: 1
Food: 1
Service: 1
Very bad not recommended
Atmosphere: 1
Food: 1
Service: 1
This girl christine, looks like she doesn’t care. They had a break down of their frying machine, made us wait a whole hour and they don’t give refunds. If I could give 0/5 I would
Atmosphere: 1
Food: 1
Service: 1
This restaurant closed early because it was failing, the customer service was terrible, and the food was bad.
Now the restaurant says it's open, but they have nothing ready. The manager and a cashier are sitting outside doing nothing. When I walk in and order, they say there's nothing for an hour, so why does it say it's open to the public if they don't have food?
I send an alarming call to the owners to replace the staff because with these people doing nothing, not working, the only thing they're going to achieve is bankruptcy.
I even asked for a sandwich of the day, and they said nothing was ready. A total disgrace.
Atmosphere: 1
Food: 1
Service: 1
Just went there. After trying a simple Bonjour..just a cold stare from the lady in the kitchen...( the lady never answered back).. after few minutes my family decided to order. So I asked this very unfriendly lady (only one around). How do we order and she pointed to her right..(guess the answer kind of game?)..so after a nothing for a decent answer we left..A newly renovated place not made for non white people??..get a crew with polite and customer service manner..
It’s the first time I’m so incredibly disappointed with the service given at a kfc. The staff was very slow and not helpful whatsoever. A client after us had to wait 15 minutes to order because the worker was too busy joking with her friends. We also asked chicken drumsticks in a barrel of 6 and they gave us the one left with the rest being chicken breast without warning us and when we went to mention it the cook told us that he was doing us a favour by putting the last one. Half of the menu was unavailable and the beverages were warm. The cashier was very unwelcoming and honestly very poor service quality. Never coming back so disappointed.
Food as expected.
Courteous counter staff.
Very fast service.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Sweet N Smokey BBQ, Carolina Honey Mustard
Restaurantji Recommends
The service is very good. I personally liked the way they treated me. I had some good expectations with food and menu but still it was good not brilliant. Here I would like to mention that there was no issues related with staff for food but mostly the taste … The place was quiet and very well organized
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: 10 Piece Bucket and 3 Large Sides
The person at the contoiree was a disaster
Atmosphere: 1
Food: 2
Service: 1
Very good my service
Atmosphere: 5
Food: 5
Service: 5
Honestly have yet to have a bad experience, the food is always fresh and the people have always been super nice to me, no complaints
The poutine with popcorn chicken I ordered was incredibly disappointing–it was completely inedible, horrible taste and quality. On top of that, the menu options were severely limited, and the service was unacceptably poor. I honestly don’t understand how a place with such low standards remains open to the public. A truly embarrassing experience. If you want KFC, go somewhere else.
Atmosphere: 1
Food: 1
Service: 1
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