Subway

109 Mnt Masson, Mascouche
(450) 474-6486

Recent Reviews

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I'm a trucker, I've done a lot of Subway
And they in Mascouche are among the best!!! The sandwich is always well made! Own!

Recommended dishes: Combiné de Viandes Froides, Roulés 12 Pouces Pepperoni Et Fromage 610 Cals

Massi Mimou

Dego service

Atmosphere: 1

Food: 1

Service: 1

carole emond (Caro)

She speaks super fast, didn't ask for the card
She answers no, you have to ask and ((. It’s tiring 😩 and we were 2 customers 2:09 p.m. I told her I’m speaking from very stupid experience

Service: 1

Alexe Roy

We passed around 9 p.m. this Friday. Cold welcome, no smile, nothing. When selecting vegetables/condiments, the sandwich attendant added lettuce without asking. Didn't apologize for her mistake. She continued without smiling, almost without saying a word as if we were disturbing her.

Well done non-chalance.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Steak Et Fromage

Amanda A

Staff very rude and arrogant I showed up at the counter there was no one I waited for someone to arrive and a girl didn't even say hello she just shouted from behind yeah what's ago I told her I'm coming to pick up an order and the girl replied yes she's here while pointing at the cash register. Afterwards she went back to sit down and I waited to ask if she could change the biscuits and it was really complicated because the staff was really not helpful. The woman who served me is named Déborah. I even apologized if I bothered her so much that she disrespected me. Once I arrive home I open the 2 sandwiches to see that everything is ok and both have no cheese inside one of the sandwiches and literally a steak and CHEESE how can you not put cheese inside . And finally they barely put any meat in the sandwiches. Disgusting and shameful service.

Yes, it’s a repost of my partner’s review. Horrible service, deserves a second 1 star review

Atmosphere: 1

Food: 1

Service: 1

H ADEL

Staff very poorly polite and arrogant my partner presented them at the counter there was no one she waited for someone to arrive and a girl didn't even say hello she just shouted from behind yeah what's There's my partner said I'm coming to pick up an order and the girl replied yes she's here while pointing at the cash register. Subsequently my partner asked if she could change the biscuits and it was really complicated because the staff was really not helpful. Once we arrive home we open the 2 sandwiches to see that everything is ok and both have no cheese inside one of the sandwiches and literally a steak and CHEESE how can you not put cheese. And finally they barely put any meat in the sandwiches (see photo). One of the colleagues called the girl in question Debora

Atmosphere: 1

Food: 1

Service: 1

Lucca Pollauf

Very bad service, I felt really judged by taking my time to order my food, the attendants put very small amounts of the items I asked for and it even looked like I was troubling them.

Never coming here again

Atmosphere: 3

Food: 2

Service: 1

Alexis Daviau

I've never seen such a botched order... None matched the order. In the photo you can see the steak sub which is supposed to have almost all vegetables EXCEPT black olives. Well there were lots of olives, a little lettuce and cucumbers and nothing else. No cheese, almost no meat or sauce. No hot peppers, no extra lettuce, no extra tomatoes (no tomatoes actually), no crispy onions, no pickles, etc. Normally I don't make a big deal about ordering errors but this is completely ridiculous. No sub was close to what we ordered, and no one answered our calls.

Edit: After 3 calls, no one has tried to fix the solution. We had to call another Subway (819 Montée Masson) and they compensated us immediately even though it wasn't their mistake. It goes to show that some Subways are better than others...

Atmosphere: 1

Food: 1

Service: 1

Vanessa Gagné Samson

The girls go in and out of the restaurant, leaving the customers alone in the store. When there is a Line Up there is only one girl to serve because the other 2 have gone outside. Probably don't wash your hands when you get home... Pretty poor service.

Atmosphere: 4

Food: 4

Service: 1

Pascal Villeneuve

I DON'T GO EAT.........
NO SERVICE

First thing on the hygienic side not kept complaint made to MAPAC missing hair protector to an employee while she was filling my submarine.....

Secondly, the cashier insults my partner because she has an electronic coupon and we are asked to make two complicated invoices and tells us that we can make two transactions... (as if we would leave and re-enter again..) my partner says don't talk to him like that...let's just say if you want to be treated like crap...at your own risk...

Atmosphere: 1

Food: 1

Service: 1

Bella Comeau

6 septembre à midi. Mon sandwich était moisi :( Le pain plat puait la moisissure ! Et le 2e sandwich était différent.. froid, peu de sauce, sec. Pas comme les autres Subway ! Le staff ne demande pas les questions habituelles (ex poivre et sel). J'ai mangé mes biscuits seulement. Ca vaut le détour pour aller à celui sur La Pinière à Terrebonne, le best !

Atmosphere: 2

Food: 1

Service: 1

Sandra Michel

I had excellent service from Mia. We stopped by on Monday around 8:20 p.m.
Very cute and very professional.

I recommend this place :)
Congratulations Mia!!

Neha Sharma

Vegetarian options: Veg tandoori & Veg delite are great options.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Grand Club De Subway

Maxime Bélanger

Really important not to trust the schedule this restaurant is always closed despite the schedule which mentions open very disappointed

Atmosphere: 1

Food: 1

Service: 1

Guillaume Pépin-Larivière

On the door it says Monday until 9 p.m., on maps too, but at 8:45 p.m. today the restaurant was closed when I arrived.

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