What a beautiful hotel, clean, with a superb view of the sea. I recommend!!
Service: 5
Valerie Prieur
Super nice hotel well located.The beds and pillows are super comfortable. The view is magnificent, directly on the edge of the river!The swimming pool and spa were very popular at the end of the evening.Public sector employees don't forget to mention it, you will have 10% discount.
Service: 5
Eric Beaulieu
Great location on the riverside, modern, clean and well-equipped rooms. Well appointed pool and gym...highly recommend
Service: 5
Denis Sauvageau
Cordial welcome and great luxuryNoteworthy details: Electrical car connection
Service: 5
maxime turbis
Removing the rust on the bathroom door hinges, very poor quality of operation of the shower heads...a bathroom fan almost blocked ? the rest is fine Rooms: Comfortable bed, but no usb/usb-c outlet near the bed to charge our devicesSafety: I go to several hotels several times a month and have never been asked for my driving license here!
Service: 5
A Sav
Beautiful hotel to stay at. Quaint small town with suprinsigly great ammeneties. It is worth it to come during crab fishing season!
Service: 4
Charles Smith
My recent stay at Riôtel Matane on March 8th showcased both the highs and lows of hotel experiences. The location is undeniably the hotel's crowning jewel, offering picturesque views that promise serenity and a welcoming atmosphere. The cleanliness and comfort of our room were up to par, providing a cozy retreat after a day of exploration.A significant highlight was the staff's exemplary service. Their willingness to assist, coupled with genuine warmth, added a personalized touch to our stay, making us feel well-taken care of throughout.However, not everything met our expectations. The hotel's Jacuzzi, one of the amenities we were particularly looking forward to, was closed, which was a disappointment. Additionally, the dining experience at the hotel's restaurant left much to be desired. Both the seafood coquille au gratin and the shrimp linguini we ordered were unremarkable, failing to live up to our anticipation of a memorable meal. Furthermore, the pricing of beverages seemed steep, with local tap beer priced at $11 a pint, which we found to be on the higher side.In conclusion, while the Riôtel Matane excels in hospitality and location, there are areas that require attention, particularly the dining experience and the availability of all advertised amenities. Our stay was pleasant overall, thanks to the staff's dedication, but improvements in the aforementioned aspects could significantly enhance the overall guest experience. I would cautiously recommend Riôtel Matane to those visiting the area, with the advice to explore local dining options and to check in advance on the availability of amenities like the Jacuzzi.
Service: 4
Rob Ger
Two points to improve to get a 5/5:- the coffee at the restaurant is rather average;- some power outlets are defective (too loose).
Service: 4
David Malenfant
Another lovely stay and a good dinnerThank you for the charging stations, an essential now in 2024
Service: 5
Doris Bélanger
I was really well received. The calm and atmosphere allowed me to rest.
My last visit was much better than the one before. My room was clean and everything worked well. I ate at the cargo ship and everything was
Service: 4
Eve Dechamplain
Very nice hotel. The reception service was impeccable. We took advantage of the winter package which included a glass of wine or a beer per person and a bag of marshmallows to eat by the fire. It was cool!! To do again!?
Service: 5
Loubert Michel
We were a hockey team. Our manager had reserved a block of rooms. We each had to book our rooms individually afterwards. I was very surprised to be in a lodge which is not annexed to the hotel. With the cold it was not very pleasant having to go outside to go to the main hotel. It would have been nice if they had informed us when booking. Maybe I could have chosen. Zion, very friendly people. We requested a meeting room at the last minute and they accommodated us without problem. Small detail, a lady came to knock on our door to offer hot chocolate to our child. He was very happy with this attention. The wrought iron railing of the pavilion (second floors) will have to be solidified because it is very dangerous. Beautiful view, we will come back but this time at the main hotel
Service: 5
Stéphane Carrier
I have been staying at your Hotel for over 15 years for business. For me it's the perfect place. I advise everyone to go there, especially if it’s a romantic trip. in summer the fire on the beach and with your renovations (indoor swimming pool).
Elyse
Food & drinks: Just excellent ! Tout. Le service impeccable
What a beautiful hotel, clean, with a superb view of the sea. I recommend!!
Service: 5
Super nice hotel well located.The beds and pillows are super comfortable. The view is magnificent, directly on the edge of the river!The swimming pool and spa were very popular at the end of the evening.Public sector employees don't forget to mention it, you will have 10% discount.
Service: 5
Great location on the riverside, modern, clean and well-equipped rooms. Well appointed pool and gym...highly recommend
Service: 5
Cordial welcome and great luxuryNoteworthy details: Electrical car connection
Service: 5
Removing the rust on the bathroom door hinges, very poor quality of operation of the shower heads...a bathroom fan almost blocked ? the rest is fine Rooms: Comfortable bed, but no usb/usb-c outlet near the bed to charge our devicesSafety: I go to several hotels several times a month and have never been asked for my driving license here!
Service: 5
Beautiful hotel to stay at. Quaint small town with suprinsigly great ammeneties. It is worth it to come during crab fishing season!
Service: 4
My recent stay at Riôtel Matane on March 8th showcased both the highs and lows of hotel experiences. The location is undeniably the hotel's crowning jewel, offering picturesque views that promise serenity and a welcoming atmosphere. The cleanliness and comfort of our room were up to par, providing a cozy retreat after a day of exploration.A significant highlight was the staff's exemplary service. Their willingness to assist, coupled with genuine warmth, added a personalized touch to our stay, making us feel well-taken care of throughout.However, not everything met our expectations. The hotel's Jacuzzi, one of the amenities we were particularly looking forward to, was closed, which was a disappointment. Additionally, the dining experience at the hotel's restaurant left much to be desired. Both the seafood coquille au gratin and the shrimp linguini we ordered were unremarkable, failing to live up to our anticipation of a memorable meal. Furthermore, the pricing of beverages seemed steep, with local tap beer priced at $11 a pint, which we found to be on the higher side.In conclusion, while the Riôtel Matane excels in hospitality and location, there are areas that require attention, particularly the dining experience and the availability of all advertised amenities. Our stay was pleasant overall, thanks to the staff's dedication, but improvements in the aforementioned aspects could significantly enhance the overall guest experience. I would cautiously recommend Riôtel Matane to those visiting the area, with the advice to explore local dining options and to check in advance on the availability of amenities like the Jacuzzi.
Service: 4
Two points to improve to get a 5/5:- the coffee at the restaurant is rather average;- some power outlets are defective (too loose).
Service: 4
Another lovely stay and a good dinnerThank you for the charging stations, an essential now in 2024
Service: 5
I was really well received. The calm and atmosphere allowed me to rest.
Service: 5
Restaurantji Recommends
My last visit was much better than the one before. My room was clean and everything worked well. I ate at the cargo ship and everything was
Service: 4
Very nice hotel. The reception service was impeccable. We took advantage of the winter package which included a glass of wine or a beer per person and a bag of marshmallows to eat by the fire. It was cool!! To do again!?
Service: 5
We were a hockey team. Our manager had reserved a block of rooms. We each had to book our rooms individually afterwards. I was very surprised to be in a lodge which is not annexed to the hotel. With the cold it was not very pleasant having to go outside to go to the main hotel. It would have been nice if they had informed us when booking. Maybe I could have chosen. Zion, very friendly people. We requested a meeting room at the last minute and they accommodated us without problem. Small detail, a lady came to knock on our door to offer hot chocolate to our child. He was very happy with this attention. The wrought iron railing of the pavilion (second floors) will have to be solidified because it is very dangerous. Beautiful view, we will come back but this time at the main hotel
Service: 5
I have been staying at your Hotel for over 15 years for business. For me it's the perfect place. I advise everyone to go there, especially if it’s a romantic trip. in summer the fire on the beach and with your renovations (indoor swimming pool).
Food & drinks: Just excellent ! Tout. Le service impeccable
Service: 5