Tim Hortons
695 Av. du Phare O, Matane
(418) 562-2999
Recent Reviews
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Excellent customer service...
Service: 5
I am always well served there and for "fast food" the menu is very interesting, there is a fairly balanced way to eat.
Atmosphere: 5
Food: 5
Service: 5
Note that this restaurant has just been renovated. It is welcoming and comfortable.
Atmosphere: 5
Food: 5
Service: 5
Excellent service
Kid-friendliness: Merci
Atmosphere: 5
Food: 5
Service: 5
When I started ordering with the app it's never ready and it loses
Atmosphere: 2
Food: 4
Service: 3
Excellent service! 🤗
Atmosphere: 5
Food: 5
Service: 5
Great service at the end of the evening. When you might think that employees are probably fed up with their day, Marc-André has proven the opposite! He was super nice and made us smile again.
Atmosphere: 5
Food: 5
Service: 5
Good service I❤️e tim
Atmosphere: 5
Food: 5
Service: 5
We were served by Nicolas at the drive-thru, very classy and very kind. Thank you so much !
Atmosphere: 5
Food: 5
Service: 5
The prices shown on the board in trios and which are billed separately really get on my nerves, because they never match! Very very busy place, especially at the drive-thru.
Restaurantji Recommends
The place is very busy but the building is poorly designed on the kitchen side. The employees step on each other's toes. And when an employee is even a little stronger than a toothpick it makes it difficult to move around in the kitchen.
How does this relate to customer experience? This impacts their efficiency and slows down production. Waiting about 10 minutes on average in two batches is normal.
Atmosphere: 4
Food: 4
Service: 4
Pleasant staff!
Atmosphere: 5
Food: 5
Service: 5
Wheelchair accessibility: It's accessible,
Food: 4
Service: 4
Well received thank you well served
Atmosphere: 5
Service: 5
The coffee at Tim in Matane Centre-ville is not good and tasty enough like in Rimouski, for example...
Atmosphere: 4
Food: 4
Service: 4
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