Tim Hortons

Don't do the drive thru, just walk in and you get exactly what to expect from a Tim Hortons.

Atmosphere: 5

Food: 5

Service: 5

Tims have departed from their signature coffee flavor and style,

Atmosphere: 5

Food: 4

Service: 5

The worst Tim

Atmosphere: 1

Food: 1

Service: 1

The worst service, ALWAYS! Coffee machines often not working, staff never cares about the people inside only about those ones on drive through, too slow! no variety of doughnuts especially at the weekends and afternoons. Very disappointed. I'd rather go to Chateauguay Tim than being served here

Atmosphere: 2

Food: 1

Service: 1

I went through the drive-thru and left the premises with an employee who gave me the bad finger (middle finger) in the presence of the manager.
I didn't disrespect anyone, I just said that I was going to make a complaint about the unprofessionalism of the employee who served me an espresso with at least 6 sugars when I asked for an espresso with 1 sugar knowing that this is not the first time that she has done this to me and serves me with a mocking smile.
The manager opened the glass and saw that it was full of sugar, that it was done on purpose and that it was not a mistake. I cleared the way for the customers and went inside to get an explanation for these behaviors and I was shocked when the manager explained to me that the employee who gave me the middle finger is her daughter. .
No respect on the part of the employee towards the hierarchy and towards the customers knowing that I have been going through this branch for quite a while 5 times a week.

Drive-thru service 15 minutes wait I can see 4 cars ahead that he has a problem with his order I said to myself a dozen donuts he can't be wrong Well no they don't know how to count 10 instead of 12 each every time I go to the Tim Horton's in Mercier it's mediocre service it's over never again I'm going to go to that one I told my partner we're going to be caught in line we won't be able to leave and s may be long 15 minutes of my life wasted.

Service: 1

I wanted to take a detour to go to another Tim's because I always get poor service at this Tim's. Finally, “we just have 2 coffees, what can go so wrong”. I went there and got some errors. For a medium 2/2, I had a medium strong 2 creams. For a black one with a sleeve and some ice cubes on top, I received a black coffee filled with ice cream.

Fair food

Atmosphere: 2

Food: 3

Service: 3

See man inside doesnt aknowledge me. Says open til 10... its 840... cant go in driverthru as we ha e a trailer.

Service: 1

Waiting for over 20 minutes for a car service coffee sorry loss of customers

Service: 1

Super clean
The employees are friendly, special mention to young Ghali

Atmosphere: 5

Food: 5

Service: 5

Very clean place and appropriate service

Kid-friendliness: Yes

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 3

Service: 4

Very bad experience. Bad service because there was a hair in my sandwich, and when I told them I was told it was mine. I'm bald. I was never refunded or apologized..
The next time I ordered a chicken sandwich and they gave me a ham sandwich and they changed it to me only after 30 minutes of waiting.

I would never recommend this place

Atmosphere: 1

Food: 1

Service: 1

Dirty place

Service: 1

The employees are nice and the service impeccable BUT the manager in a SOLID rush who shouted at all the employees is a big NO! There is a labor shortage, taking care of your employees is the minimum! One of the employees told me that she is stressed about a possible inspection…

Atmosphere: 1

Food: 5

Service: 5