Ordered a coffee around 3am as we're driving from Ontario to NB. Online says open 24 hours, so I purchased a coffee online as we pulled off the highway and I wanted a quick stop so the kids didn't wake up. We went through the drive thru and sat for about 5 mins with another vehicle, waiting for someone to come through the speaker. I walked up to the window, and the coffee station was such a mess. I asked for my coffee and was told they're closed. I said online said 24 hours and showed my phone with the order, and was told again they're closed (in French obviously, so I couldn't really have much of a conversation). I'm just glad we didn't order food because the prices are so high to not be refunded.
Xavier Parent
Good experience, quiet dining room, impeccable service.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Muffin Fibres & Fruits
Daniel Sauvé
For a quick lunch, a classic, as long as expectations are not too high :-)
Atmosphere: 4
Food: 4
Service: 4
Claude Paquette
Good coffee
Atmosphere: 4
Food: 3
Service: 3
Jessica Thiffault
No response at the drive-thru at 1 p.m.… I waited 20 minutes, then I left.
Philippe Boisclair-Somma
I was at the drive-thru and an employee takes my order, right in the middle of the order the employee disappears... 5 cars pass in the next line... meanwhile, I try to get in touch with the employee taking my order. The employee comes back and starts taking my order again… I ask confused if the previous order was recorded? She tells me she's going to get someone else... 3 minutes later no one I go to the first payment window and another employee answers me. She tells me that the person is in training and that when she connected I was no longer there. I tell her that it's very good and ask her to take my order at the window. She refuses and asks me to return to the microphone, that other people are waiting and that I have to respect their time... I tell her that it's very good that someone is in training and then asks her to respect my time and take the time to take my order at the window… she refuses. By the way there was only one car behind. After almost 20 minutes of waiting I left without eating... the service is really poor and the employee I spoke to lacks judgment!
It was for lunch. Employees were more interested in talking to each other than serving customers. My lunch sandwich had no lettuce with very little mayonnaise. It was a BLT. Ordered inside for takeout since we were traveling. More and more disappointed at McDonald's.
Atmosphere: 3
Food: 4
Service: 2
Maude Valerie Duchesne
The service and food were very good. However, I had a takeaway meal and the straw for my milkshake was missing! A bit boring!! ;) In addition, employees on break possibly had a lot of energy while waiting for their orders!
Atmosphere: 3
Food: 5
Service: 4
Danny Côté
Noobs ordering takes 1 hour before I get served, never again
Amine L.A
Last weekend I had an absolutely devastating experience at McDonald's. I was at the drive-thru to place my order around 2 p.m., and after waiting almost 4 minutes with no response, I decided to walk up to the window. To my surprise, no one showed up immediately, even though I could clearly see the employees inside.
A minute later, a waitress finally opens the window, but with a contemptuous look. I kindly explained to him that there was no one to answer the drive-thru mic and asked if the mics were working. His response was aggressive and casual: “Yes, yes, it works.” When I asked if I could place my order directly at the window, she curtly ordered me to go around again. Despite the fact that there was no one behind me and the restaurant was quiet, she refused to help me.
When I expressed my displeasure by telling her that I had been a regular customer for 20 years and had never been treated this way, she basically closed the window on my face. My wife and I were shocked by such an attitude. When I tried to place my order, she still closed the window in my face in the middle of ordering.
At this point I was really upset and asked to speak to the manager. The manager arrived, but instead of solving the problem, she was equally disappointing. She refused to give me the name of the waitress and even insinuated that it was my fault. No respect, no professionalism from the staff.
I am extremely disappointed and will never order from McDonald's again. I also informed my family and friends of this terrible experience. It's really sad to see such a lack of respect for loyal customers.
Atmosphere: 1
Food: 1
Service: 1
Ian Ridsdill
Pretty fast. Accurate. Play place for the kids. Had to get them out of the car they were driving us nuts.
Not welcoming ...staff should be trained
Ordered a coffee around 3am as we're driving from Ontario to NB. Online says open 24 hours, so I purchased a coffee online as we pulled off the highway and I wanted a quick stop so the kids didn't wake up. We went through the drive thru and sat for about 5 mins with another vehicle, waiting for someone to come through the speaker. I walked up to the window, and the coffee station was such a mess. I asked for my coffee and was told they're closed. I said online said 24 hours and showed my phone with the order, and was told again they're closed (in French obviously, so I couldn't really have much of a conversation). I'm just glad we didn't order food because the prices are so high to not be refunded.
Good experience, quiet dining room, impeccable service.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Muffin Fibres & Fruits
For a quick lunch, a classic, as long as expectations are not too high :-)
Atmosphere: 4
Food: 4
Service: 4
Good coffee
Atmosphere: 4
Food: 3
Service: 3
No response at the drive-thru at 1 p.m.…
I waited 20 minutes, then I left.
I was at the drive-thru and an employee takes my order, right in the middle of the order the employee disappears... 5 cars pass in the next line... meanwhile, I try to get in touch with the employee taking my order. The employee comes back and starts taking my order again… I ask confused if the previous order was recorded? She tells me she's going to get someone else... 3 minutes later no one I go to the first payment window and another employee answers me. She tells me that the person is in training and that when she connected I was no longer there. I tell her that it's very good and ask her to take my order at the window. She refuses and asks me to return to the microphone, that other people are waiting and that I have to respect their time... I tell her that it's very good that someone is in training and then asks her to respect my time and take the time to take my order at the window… she refuses. By the way there was only one car behind. After almost 20 minutes of waiting I left without eating... the service is really poor and the employee I spoke to lacks judgment!
Atmosphere: 1
Service: 1
Fast service 👍🏻
Atmosphere: 5
Food: 5
Service: 5
The fries all the time too much too salty
Atmosphere: 3
Food: 3
Service: 4
Yum yum!
McDonald's...simply good.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It was for lunch. Employees were more interested in talking to each other than serving customers. My lunch sandwich had no lettuce with very little mayonnaise. It was a BLT. Ordered inside for takeout since we were traveling. More and more disappointed at McDonald's.
Atmosphere: 3
Food: 4
Service: 2
The service and food were very good. However, I had a takeaway meal and the straw for my milkshake was missing! A bit boring!! ;)
In addition, employees on break possibly had a lot of energy while waiting for their orders!
Atmosphere: 3
Food: 5
Service: 4
Noobs ordering takes 1 hour before I get served, never again
Last weekend I had an absolutely devastating experience at McDonald's. I was at the drive-thru to place my order around 2 p.m., and after waiting almost 4 minutes with no response, I decided to walk up to the window. To my surprise, no one showed up immediately, even though I could clearly see the employees inside.
A minute later, a waitress finally opens the window, but with a contemptuous look. I kindly explained to him that there was no one to answer the drive-thru mic and asked if the mics were working. His response was aggressive and casual: “Yes, yes, it works.” When I asked if I could place my order directly at the window, she curtly ordered me to go around again. Despite the fact that there was no one behind me and the restaurant was quiet, she refused to help me.
When I expressed my displeasure by telling her that I had been a regular customer for 20 years and had never been treated this way, she basically closed the window on my face. My wife and I were shocked by such an attitude. When I tried to place my order, she still closed the window in my face in the middle of ordering.
At this point I was really upset and asked to speak to the manager. The manager arrived, but instead of solving the problem, she was equally disappointing. She refused to give me the name of the waitress and even insinuated that it was my fault. No respect, no professionalism from the staff.
I am extremely disappointed and will never order from McDonald's again. I also informed my family and friends of this terrible experience. It's really sad to see such a lack of respect for loyal customers.
Atmosphere: 1
Food: 1
Service: 1
Pretty fast. Accurate. Play place for the kids. Had to get them out of the car they were driving us nuts.
Atmosphere: 5
Food: 5
Service: 5
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