We ordered a pizza with tomatoes and extra chicken. We also wanted to try the New York style with extra wide slices as it was a new crust option. When the pizza arrived, we noticed that there was not as much chicken as we usually get (even though we order from this location regularly). We also noticed that the pizza was not cut correctly.
We phoned the store and explained the situation. They asked us to send a photo which we did. They acknowledged that the pizza was not cut correctly and that there should have been more chicken. They also suggested that, in the future, if we order extra chicken, that we should place the order online with extra chicken and then call the store to make sure they put extra chicken. We weren't sure why we would need to take that extra step if it was just to repeat what was already in the online order.
They offered to credit us $6. We explained that, for medical reasons, we needed a certain proportion of protein so we actually could not eat the pizza as-is. They offered to send us a new pizza but a small instead of a medium as we had originally ordered. We weren't sure why they would not replace our order with the same pizza. Nevertheless, we accepted it. Unfortunately, while our original pizza took around 20 minutes to recieve, the new one took about an hour. As well, the new pizza did not have tomatoes as our original pizza. This meant that we were missing the fibre requirement even though the protein requiment was met.
Atmosphere: 1
Food: 1
Service: 1
Andrew Kassis
Good pizza in west island
Atmosphere: 5
Food: 5
Service: 5
Dylan Gryff
Spent 40$ , totally worth it . Pizzas were very nice and the staff was very welcoming.Thank you for the delicious pizza guys…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Dressed Pizza
Neha Ohri
Customer service was excellent
Atmosphere: 5
Food: 5
Service: 5
Heena M
The worse domino’s location!! The service was awful and the pizza was made wrong twice. I tried to contact the manager to tell him what happened but no response!
Atmosphere: 1
Food: 1
Service: 1
Nicolas Krasowki
Tried many pizza stores but they are always the best ..on time always and best taste .
Atmosphere: 5
Food: 5
Service: 5
Zehra Meraj
Pick up order was ready within few minutes. Quiet pricey for medium size
Atmosphere: 3
Food: 4
Service: 4
Amine Beit
Owner is a gentleman. Great service would definitely come back
Atmosphere: 5
Food: 5
Service: 5
Marvin K
Welcomed warmly upon entering. Extremely pleasant staff. Order was ready at the promised time.
Every time First Priority Best Taste , Excellent quality
Scott Mills
nice super clean, fast service and good food for the price
Morgan N Pelletier
Staff must have closed early or not felt like making pizza anymore cause I walked there at 11pm and doors locked. Staff just laughed and walked away. Ridiculous behaviour from a chain that normally has great service.
FYI: Sign on the door said “open” in bright white lights.
Dino Camilli
Great
Parking: Greatest parking ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Dressed Pizza
Anthony Boyce
For the one on des sources, the service has really good to me, no complaints about the food
A small mistake that was handeled very poorly.
We ordered a pizza with tomatoes and extra chicken. We also wanted to try the New York style with extra wide slices as it was a new crust option. When the pizza arrived, we noticed that there was not as much chicken as we usually get (even though we order from this location regularly). We also noticed that the pizza was not cut correctly.
We phoned the store and explained the situation. They asked us to send a photo which we did. They acknowledged that the pizza was not cut correctly and that there should have been more chicken. They also suggested that, in the future, if we order extra chicken, that we should place the order online with extra chicken and then call the store to make sure they put extra chicken. We weren't sure why we would need to take that extra step if it was just to repeat what was already in the online order.
They offered to credit us $6. We explained that, for medical reasons, we needed a certain proportion of protein so we actually could not eat the pizza as-is. They offered to send us a new pizza but a small instead of a medium as we had originally ordered. We weren't sure why they would not replace our order with the same pizza. Nevertheless, we accepted it. Unfortunately, while our original pizza took around 20 minutes to recieve, the new one took about an hour. As well, the new pizza did not have tomatoes as our original pizza. This meant that we were missing the fibre requirement even though the protein requiment was met.
Atmosphere: 1
Food: 1
Service: 1
Good pizza in west island
Atmosphere: 5
Food: 5
Service: 5
Spent 40$ , totally worth it . Pizzas were very nice and the staff was very welcoming.Thank you for the delicious pizza guys…
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Dressed Pizza
Customer service was excellent
Atmosphere: 5
Food: 5
Service: 5
The worse domino’s location!! The service was awful and the pizza was made wrong twice. I tried to contact the manager to tell him what happened but no response!
Atmosphere: 1
Food: 1
Service: 1
Tried many pizza stores but they are always the best ..on time always and best taste .
Atmosphere: 5
Food: 5
Service: 5
Pick up order was ready within few minutes. Quiet pricey for medium size
Atmosphere: 3
Food: 4
Service: 4
Owner is a gentleman. Great service would definitely come back
Atmosphere: 5
Food: 5
Service: 5
Welcomed warmly upon entering.
Extremely pleasant staff.
Order was ready at the promised time.
Atmosphere: 5
Food: 5
Service: 5
Good pizza
Restaurantji Recommends
Every time First Priority
Best Taste , Excellent quality
nice super clean, fast service and good food for the price
Staff must have closed early or not felt like making pizza anymore cause I walked there at 11pm and doors locked. Staff just laughed and walked away. Ridiculous behaviour from a chain that normally has great service.
FYI: Sign on the door said “open” in bright white lights.
Great
Parking: Greatest parking ever
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Dressed Pizza
For the one on des sources, the service has really good to me, no complaints about the food
Atmosphere: 4
Food: 5
Service: 5
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